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Customer Ratings & Reviews

Your price for this item is $64.99
The comparable value price is $94.99

Customer reviews

Rating 4.3 out of 5 stars with 130 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers love the Defender Series Pro XT for Samsung Galaxy Z Fold7, especially for its protective qualities. Users appreciate the build quality, secure fit, and enhanced grip provided by the case. The case also supports wireless charging. The main drawback mentioned by some customers is its bulkiness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 130 reviews
  • Rated 4 out of 5 stars

    Phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an okay case, it feels a little cheap for how much it costs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very rugged case! Missing just one thing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish that this case had a kickstand in order to position it to watch videos and etc.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Extremely strong but falls apart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hinge part comes off and cracks need to go through warranty

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback! We are always trying to make our warranty process as simple as possible and are happy to help! Please reach out to our CS team via chat and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Rated 5 out of 5 stars

    J7 FOLD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i like how it folds. Its the best folding case ive had so far.

    I would recommend this to a friend
  • Cons mentioned:
    Bulkiness

    Rated 2 out of 5 stars

    Too Much Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very steardy but the Z Fold 7 is made or broken by the case that is used. Tjis one was too bulky. Safe and secure to be sure but bulky, altering the otherwise thin and light Z Fold 7 into a thick heavy weight champion. It's too much.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! Thank you for your feedback. Please reach out to our Customer Service Team via chat if we can be of any further assistance! OtterBox

  • Rated 5 out of 5 stars

    Z fold 7 Case review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you are looking for something to protect your phone this is a great case (No screen protector included)

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 1 out of 5 stars

    ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case provides good protection but when it comes to using the front screen the edges are on the way to use your cards, fingerprint scanner, and shortcuts on the right side of the phone

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback. We have taken your feedback to the company for future consideration. OtterBox

  • Rated 5 out of 5 stars

    Zfold 7 otterbox case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case! Strong bulky but has handled every drop

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not waste your money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had a case for my Fold 7 but wanted something that provided maximum protection. Quite simply, I was very disappointed. The case is cheap and so not worth the $. The worst part is the lip surrounding the lenses - poor design & bad look. The Spigen case I have presently has far more protection, better looks/feel and half the price. I returned this otterbox as soon as I received it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback regarding the Defender Series Pro XT for Samsung Galaxy Z Fold7. We have taken your feedback to the company for future consideration. OtterBox

  • Rated 5 out of 5 stars

    Great reliable product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect design & durability. Will definitely recommend & would purchase again

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too bulky and Takes over the edges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice and protective but it's too bulky and very hard to use the edges specially if you're using edges as back command. It feels like you're carrying a brick with you with this cover to be honest.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! Thank you for your feedback! We are always looking to improve our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist! OtterBox

  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes the phone feel super durable great case reommend for z fold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outthere box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its rugged it hold extremely firm to my phone just no clip is th3 bumber

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Way expensive!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection, charge port cover is annoyingly hard to open, over $100 is crazy for a case.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback. We have taken your feedback to the company for future consideration. Please reach out to our Customer Service Team via chat if we can be of any further assistance! OtterBox

  • Rated 5 out of 5 stars

    Great case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! Good hinges. Case is flush with folding screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service everyon was so helpful!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I thought it would last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned for 2 months, dropped and hinge protection broke off. It did protect my phone.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 2 out of 5 stars

    2 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 star for each month it lasted me :( thankfully has a 7 year warranty

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 2 out of 5 stars

    Not worth the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No screen protector...very difficult to use fingerprint

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback. We understand how important screen protection and fingerprint functionality are for your device. The Defender Series Pro XT is designed for durability. Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Cons mentioned:
    Bulkiness
    Best Buy Employee

    Rated 1 out of 5 stars

    Very bulky

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Bulky and requires too much adhesive to stay on not to mention makes it hard to use the edges of the screen and the fingerprint sensor on side

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback! We are always trying to make our warranty process as simple as possible and are happy to help! Please reach out to our CS team via chat and we are happy to help with any questions or concerns you may have on this! OtterBox

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