Customer Ratings & Reviews
- Model:
- 77-98230
- SKU:
- 6632922
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers love the Defender Series Pro XT for Samsung Galaxy Z Fold7, especially for its protective qualities. Users appreciate the build quality, secure fit, and enhanced grip provided by the case. The case also supports wireless charging. The main drawback mentioned by some customers is its bulkiness.
This summary was generated by AI based on customer reviews.
2 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1 star for each month it lasted me :( thankfully has a 7 year warranty
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
- Cons mentioned:Bulkiness
Very bulky
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Bulky and requires too much adhesive to stay on not to mention makes it hard to use the edges of the screen and the fingerprint sensor on side
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thank you for your feedback! We are always trying to make our warranty process as simple as possible and are happy to help! Please reach out to our CS team via chat and we are happy to help with any questions or concerns you may have on this!
Not worth the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No screen protector...very difficult to use fingerprint
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thank you for your feedback. We understand how important screen protection and fingerprint functionality are for your device. The Defender Series Pro XT is designed for durability. Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
I didnt like it too much
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its great for drops and protecting but the mag safe on the phone doesnt work, it doesnt stick to any magsafe surface and the magsafe position is off
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
Peels screen protectors at the corners
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps peeling up my screen protector when unfolding the phone and using the case in general.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
- Cons mentioned:Bulkiness
Too Chunky
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is too chunky. It makes the phone hinge feel grindy.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thank you for your feedback. We have taken your feedback to the company for future consideration.
Cost me 100$
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke the inside screen cause it was made to tight so i had to spend another 100$ to get it fixed
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us via chat with any questions or if you would like a new case.
Worthless cover
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product doesn't worth the price. The quality is too low for SAMSUNG FOLD 7. It even reduced the beauty and value of the phone. I've removed it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thank you for your feedback! Please reach out to our CS team via chat and we are happy to help with any questions or concerns you may have on this!
Fragile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for one 2 foot drop, then the hinge breaks off.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Buying online didn't work for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered and never got it . Didnt even get a reason why or a call back . It was easier to call my bank then to get a refund also.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this.
- Pros mentioned:Build quality
Good product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely sturdy. Love that it protects the spine as well and has an indent to make it easy to open when installed. Only complaint is the instructions don't specify the spine is removable which makes the install much easier.
I would recommend this to a friend - Pros mentioned:Grip
Hands-down best case for the Z Fold 7.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you need a case for your Z Fold 7, look no further. Yeah, the price is high, but you're protecting a $2,000 phone. It adds very little bulk to the phone. No thicker than an Otterbox on a non-foldable. The added grip on the sides makes opening the phone much easier.
I would recommend this to a friend Good protection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install and does not make the phone larger or heavier.
I would recommend this to a friend