Customer Ratings & Reviews
- Model:
- 77-93310
- SKU:
- 6548627
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the Defender Series Pro XT Hard Shell for MagSafe for Apple iPhone 15 Pro Max, particularly praising its protective qualities, excellent fit, and reliable MagSafe functionality. The case is also appreciated for its grip, quality, design, and ease of use. Some customers feel the case is a bit bulky and expensive, and a few would prefer an integrated screen protector.
This summary was generated by AI based on customer reviews.
Disappointed & disgusted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case did nothing to protect my phone. Now, I have to get a replacement and glad I purchased the additional accidental coverage plan or I’d be in trouble. Otterbox has never failed me. This is an inferior product. I have photos but they will not upload.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Don't buy until they fix the case to work correct
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is the worst case I have ever bought for an iPhone. The case does not fit the way it should on the phone. The phone moves around inside the case. They must readjust the case parameters to correctly work the new iPhone 15 Pro Max.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize you are experiencing mobility of your device inside your case. This specific case is designed to fit the iPhone 15 Pro Max device and the case is known for having a snug fit to the device. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this situation.
Hot Garbage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage save your money where the poorly deisgned charging port is when you put the phone in your pocket it peels away from the plastic frame
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Broken iphone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work that greatly, Broken closed in a door
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Pink Otter Block
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For unspecified with the item it turns black after a while and even trying to cleaning it it does not come clean
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear that you are experiencing a discoloration issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation, as we have an amazing warranty.
Case holds heat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to protect fine and covers the connector port. But my phone has over heated twice while charging with this case on.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize for any issues you have experienced. The case itself does not lend itself to overheating of the device. You may wish to check with your phone provider regarding the overheating that you have observed with your device.
Not Good
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible Did Not Meet Specifications Did Not Cover Whole Phone
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are always looking to improve our products with each iteration thanks to feedback like yours! If you are having trouble with your product, please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my case thank you.. anytime I need electronic items I know I can count on Best Buy
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Luis! We are so glad to hear you are enjoying your Defender Pro XT Series case. Should any questions arise regarding the product, please feel free to reach out as we are always happy to help!
They lied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was told that this case can fit a iPhone 14 Pro Max and it can’t
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize for any confusion. The Defender Pro XT Series case is specifically designed for the iPhone 15 Pro Max and will not successfully fit the iPhone 14 Pro Max device. We do, however, have an amazing Defender Pro XT Series case that is designed to fit the iPhone 14 Pro Max device. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with any case questions.
Do NOT try and buy a phone at Best Buy!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give this experience a minus 20 if I could
No, I would not recommend this to a friend- Pros mentioned:Grip, Magsafe
They nailed it this year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about this case this year! They def slimmed it down some and the grip is great, on par with the Defender series. Love the clear back option and MagSafe is great as well. Plus got it almost half off, def worth it
I would recommend this to a friend - Pros mentioned:Protection
Solid case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox makes a solid product but $70 is a little over the top. The case provides adequate protection and is stylish with the clear back. Why they made the case so difficult to install is a mystery, i don’t recommend this product if you’re that person who as multiple cases.
I would recommend this to a friend - Pros mentioned:Protection
Otterbox, great value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excited that they have a clear case to disolay the iphone while offering superior protection. I’ve been using OtterBox cases since the iphone 4 and have never been disapointed!
I would recommend this to a friend - Pros mentioned:Case quality
Always get an otterbox
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used otterbox cases on every phone I’ve had for the last decade and I’ll never use another.
I would recommend this to a friend - Pros mentioned:Grip
Best iPhone 15 case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this phone case. Doesn’t feel slippery when holding. Life saver for my new iPhone.
I would recommend this to a friend - Cons mentioned:Price
great case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.looks great and does the job. Highly recommended. a little pricy but think it's worth.
I would recommend this to a friend Happy with my purchase.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to put on. Feels high quality/sturdy. Not as bulky as I thought it would be.
I would recommend this to a friend- Pros mentioned:Fit
Satisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful and sturdy… fits my phone like a glove. Very satisfied
I would recommend this to a friend - Pros mentioned:Protection
Good Case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s functional & does its job at protecting the phone. But sadly the soft bumper frame easily dirty/discolored. I got the pink/purple one.
I would recommend this to a friend - Pros mentioned:Protection
Protect your IPhone 15 Pro max
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good and protects very well! Would definitely buy again
I would recommend this to a friend