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Customer Ratings & Reviews

Your price for this item is $64.99
The comparable value price is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 59 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

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98%would recommend to a friend

Customers are saying

Customers are impressed with the level of protection offered by the Defender Series Pro XT Hard Shell for MagSafe for Apple iPhone 16, including the camera area. The design, particularly the button covers, is also well-received. Finally, customers appreciate the nice fit of the case on the iPhone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 59 reviews
  • Rated 5 out of 5 stars

    Great Phone Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox has been the only phone case I’ve entrusted to my many iPhones since I dropped mine once when I was using a different case and when it hit the floor, all went black. I took it for repair and it was pronounced “DOA”. I find the money spent is a great investment when protecting an expensive phone that is even more invaluable when you consider the photos and other personal information it contains. I tend to drop my phone at least once a week and I’ve yet to have any damage result when using an Otterbox. I think it’s the best protection there is!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box Defender Series Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this Otter Box Defender series case for my daughter to help protect her phone. My husband and I have the same case (different colors) on our phones as well. Otter Box defender series cases are the only case I trust for our new iPhones. They hold up to ANYTHiNG my 10 year old/ construction working husband puts them through. I highly recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Fit

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the case. It fits well and it is cute. It went on well, but I haven’t had to take it off so I’m not sure how easy it will come off.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBoxes Keep Getting Better and Better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect case. Everyone knows Otterbox makes great cases to protect our phones but I'm used to the bulky version. I love the sleekness of this case as it doesn't poke out of my pocket with every pair of jeans I wear and it's not easy to dirty up. I recommend purchasing a screen protector to go along with this as it does not come with one. The wireless charging works perfectly as well. Super pleased with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Protection
    Best Buy Employee

    Rated 5 out of 5 stars

    Really really good phone case

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is real good phone protector. You also can still see color on the back of the phone with the case.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Installation ease

    Rated 5 out of 5 stars

    iPhone hard shell letterbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install, looks and fits nice on the iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    SeriousEllie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 11 year old happy with it. I went in to get one for myself when I went…only one on shelf and another customer grabbed it and ran with it. So my phone is still unprotected. I’m praying next time I come in….its there.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love OtterBox.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy Case. Love that you can see the color of my phone through the clear. I dropped my phone all the time, and love otter boxes. I have full faith in their ability to keep my iPhone safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box Defend Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this case! I feel like this case saved my phone after it went through a complete cycle in my washing machine (with agitator). My phone still works perfect. I have also dropped my phone many times with this case and have had excellent protection. This is the only case I would ever recommend to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Rugged Case Works Perfectly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protective case. It's obiously a little bulkier around the edges but it's super easy to hold with the notch on the bottom. I've dropped my phone with this case and there was zero damage.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. Light weight and durable. Great protection, even of the area around the camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service and help pick great products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality in an assistant help put it on at the customer service desk every time I go there she is excellent always awesome she had waited me on a date to purchase a customer service desk I don’t recall her name but she always is a plquality in an assistant help put it on at the customer service desk every time I go there she is excellent always awesome she had waited me on a date to purchase a customer service desk I don’t recall her name but she always is a pleasure to work witheasure to work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved my phone and wallet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case saved my phone from being destroyed it fell from great height and at a high speed and fell on straight concrete and the case kept my phone safe no cracks or shattering the case broke after that so i gladly got a replacement it’s was a small price compared to getting a whole new phone which would’ve happened with any other one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1 Case for my iphone 16

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best phone protector and it also protects my screen protector. Recently I have been dropping my phone quite a bit and having to keep getting new screen protectors. With the OtterBox-Defender my screen protector and phone are crack-free.

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease

    Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid hard shell case. It was easy to install, and has excellent protection around the cameras and sensitive button covers.

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease

    Rated 5 out of 5 stars

    Very satisfied with product.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection without being too bulky. Easy to install following instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable, no frills case.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox cases are very reliable and have a great warranty. They aren’t the coolest looking but they get the job done. It’s difficult to get the case on and off but they are tough and keep your phone well protected compared to cheaper cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend this case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new style of OtterBox Defender Hard Shell for MagSafe. Got an Apple iPhone 16 and the 'bumpers' on this works great.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Sturdy case, proved itself day one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought a new 16 over the weekend. The cases in the apple store didn't offer much protection. This was the only option best buy had on the shelf, and I'm glad they did. I put the phone in the case in the store with the help of geek squad. While getting into my car the phone came out of my pocket and hit the concrete. Not a scratch. The only drawback is the is NO screen protector, you have to buy that separate. Glad I bought that too, but for the price I feel like one should've been included.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    case works great. It keeps the phone safe and in good shape if dropped

    I would recommend this to a friend
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