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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 254 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the Defender Series Pro XT Hard Shell's protection, fit, sturdiness, and style, citing its robust protection and snug fit as highlights. However, some customers expressed concerns regarding the case design, particularly the camera cutout, which they felt left parts of the phone vulnerable. A few also mentioned issues with the case's bulk and the MagSafe functionality. Overall, the positive feedback on protection and fit outweighs the negative comments about design flaws.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 254 reviews
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better quality than the other brand I had purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my iPhone. Love the case not heavy or bulky

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone case!! Protects phone and looks sleek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and durable. Feels sturdy and looks great on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect fit and function

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case as always with Otterbox. Doesn’t hide the good looks of my 16 Pro Max. Using the new camera control button is easy with the cutout. And not importantly the fit is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get an Otterbox for my phone. I trust that it will protect my phone and keep the screen from cracking.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great and will Protect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels really good in the hand and easy to install!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Does a great job of protecting iphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has lasted me over a year!!! Strong and reliable, dropped over 5 times and not a scratch.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely works for what I needed it for. The outer ridges helps with grip. Would recommend for anyone who is getting used to a bigger phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 case review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comes as new, clean and fits very well. easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product all we buy defender cases Awesome product

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Heavy duty case!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and sturdy case! I like that it’s thinner than the regular defender case but provides the same protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great durable case for phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great durability case for my phone and is not so bulky

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great quality. Fits the phone perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chronic phone droppers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone falls from my hands 10+ times a day, I know it’s protected with this case. All the buttons are accessible, it wipes clean easily and I can actually enjoy my iPhones beauty without compromising for protection

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed. I am notorious for dropping my phone- this is max protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case looks nice on the phone. I drop my phone and my phone still shattered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my phone and still can fit my phone in my back pocket

    I would recommend this to a friend
  • Cons mentioned:
    Bulkiness

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid without the bulk of the old model. Very dependable on drops

    I would recommend this to a friend
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