Customers are pleased with the Defender Series Pro XT Hard Shell's protection, fit, sturdiness, and style, citing its robust protection and snug fit as highlights. However, some customers expressed concerns regarding the case design, particularly the camera cutout, which they felt left parts of the phone vulnerable. A few also mentioned issues with the case's bulk and the MagSafe functionality. Overall, the positive feedback on protection and fit outweighs the negative comments about design flaws.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 226 reviews
Rated 5 out of 5 stars
Just what I wanted
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The color of this case if just what I was looking for.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far, it looks like it does the job will see how it is six months from now
I would recommend this to a friend
Rated 5 out of 5 stars
Solid
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s reliable and worth getting if you’re not opting for a custom case. Having the cover for your charge port is nice. MagSafe, if you have a protective cover on your camera lens it might protrude and suffer damage if dropped.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Life saver
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best case ever. This case have been a lifesaver. Protect my phone from every fall
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Love It
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the protection of otterbox for my new phone and it don’t hide the new color of 16 pro max
I would recommend this to a friend
Pros mentioned:
Protection
Rated 2 out of 5 stars
Major design flaw in the button cutout
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall the protection provided by this case is fine; what youd expect from this model of case on any of the previous iphone generations, however the cutout for the new camera button on the 16 models is absolutely abysmal. Ive gone through 3 screen protectors since getting this case and all of them had broken because of the lack of screen and body coverage over that button from minor drops not to mention that button is glass.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello! The new and improved designed cases work seamlessly with Apple's new camera control button on the Apple iPhone 16 line of cases. Our engineering team not only found that the new notch does not diminish the drop protection of the case, we also re-engineered these cases to be Drop+ 7x rated. Please reach out to us via chat, and we are happy to help with any other questions or concerns you may have.
Rated 5 out of 5 stars
Recommended
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent quality! Easy to use! Great buy for the price.
I would recommend this to a friend
Pros mentioned:
Magsafe compatibility
Rated 5 out of 5 stars
Phone case
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall, great case works well with magsafe products
I would recommend this to a friend
Cons mentioned:
Camera cutout
Rated 3 out of 5 stars
Ugly cutout.
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good case always from Otterbox. Do not like the cutout for the camera button better options that protect just as good.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello Nick! The new and improved designed cases work seamlessly with Apple's new camera control button on the Apple iPhone 16 line of cases. Our engineering team not only found that the new notch does not diminish the drop protection of the case, we also re-engineered these cases to be Drop+ 7x rated. Please reach out to us via chat, and we are happy to help with any other questions or concerns you may have.
Pros mentioned:
Protection
Rated 5 out of 5 stars
Best Iphone Case
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case is amazing, makes your cell phone safe and looks fancy!
I would recommend this to a friend
Rated 5 out of 5 stars
Great case
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great case a little hard to get on and a little pricey but overall good.