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Customer Ratings & Reviews

Your price for this item is $41.99
Clearance
The comparable value price is $69.99

Customer reviews

Rating 4.7 out of 5 stars with 244 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are satisfied with the Defender Series Pro XT Hard Shell for Samsung Galaxy S24 Ultra, particularly praising its protective qualities, overall case quality, and perfect fit. The case is also appreciated for its ease of use, comfortable grip, and the appealing design of the clear back with black trim. Some customers find the case a bit bulky and consider the price to be somewhat high, while others have noted the absence of a screen protector and some difficulty during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 244 reviews
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good back up phone great quality I like the option to get 2 physical SIM cars. Excellent for travel overseas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The first true smart phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is truly the first phone I would call a smart phone. With the feature "Hey Google" it will answer almost every question. Better than an IPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big speed and space

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is so quick. Also professional quality pictures. Theres a big difference in response time and loading time. So much battery life and space!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone but amazing employees

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the phone had been working great no issues and i had a blast working with the sales staff the manager helped find the exact one i needed.

    I would recommend this to a friend
  • Cons mentioned:
    Bulkiness

    Rated 3 out of 5 stars

    Is ok

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case I recommended it .. strong durability but scratches all the phone around corners

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear you are experiencing scratching issues with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation! OtterBox

  • Rated 5 out of 5 stars

    I love my New samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had one samsung before but i have to say in one Word... Perfect. Reday to work, for fun,, sounds very good and the Screen is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and hight quality good sensitivity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd OtterBox for my Samsung cell phones. The 1st one outlasted my phone and I expect this one to be just as good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several otterbox cases. All seem to be good. I like this one to be able to see the color of the phone through the case.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it was ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great concept but not great execution. The case itself seems nice and druable but with less edge that the defender pro . i also perdonally cant stand how smoothe the cleqr backing is, i was constantly worried it whould slip out of my hand. cool to see the phone thru it, but not cool enough to risk dropping. i used for a day then returned and went and purchased the defender pro.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We apologize that you needed to make a return. We hope you are enjoying the amazing protection of the Defender Pro Series case! Please reach out to our CS Team by phone or via chat, should any questions arise as you enjoy your Defender Pro Series case. OtterBox

  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like cases that let the phone speak for itself also it's very strong because i am a clumsy person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit difficult to put on at first but it's a very sturdy case. The raised edges do a great job at protecting my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but slick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically get the regular Defender series OtterBox phone cases for phone but decided to try something new. This case still feels great like the others but the back surfaces sometimes feels slippery since there isn't a rough surface on the back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had a better price than my phone service company. Customer service sold me on purchase! GREAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case was easy to install and looks great. Most cases hide the color of the device, which is a shame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox s24 ultra

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for a good price. Owned it for a year now almost. It works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality! Customer service in best buy very good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard as nails

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support for my phone. Love this OtterBox for my Samsung phone. Great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is something totally different from the traditional and I love that and I only found it in bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice cover. I loved that you can see the color of the phone in the back.

    I would recommend this to a friend