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Customer Ratings & Reviews

Your price for this item is $69.95

Customer reviews

Rating 4.7 out of 5 stars with 114 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the excellent protection and good fit of the Defender Series Pro XT MagSafe Hard Shell case. Many appreciate its MagSafe compatibility and the secure grip it provides, while also highlighting its lightweight design and high-quality feel. However, some find the case challenging to install and a bit pricey. The bulkiness of the case and the absence of a screen protector were also mentioned as drawbacks by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 114 reviews
  • Pros mentioned:
    Fit, Magsafe, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is not bulky but still very protective. Still fits well in hand. Works great with MagSafe devices.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip, Protection

    Rated 5 out of 5 stars

    Otter Box Works for Me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is reasonable, and the iPhone cover fits snugly. It protects the iPhone when it falls, and it provides a secure grip for the user. It is not too thick, so I can carry the device in my shirt pocket. Putting the shell on can be a challenge, since it is so tight. I recommend it. The iPhone 14 Pro is unique in design, so older covers will not fit. The screen is more durable than in past devices, so I decided not to add a screen cover.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Outstanding Otterbox case and Service from BB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding case, only nitpick is that it is hard to put on. I picked up my Defender Pro XP MagSafe Hardshell for Apple iPhone 14 black yesterday from the BB in Waldorf MD. The Waldorf Geek Squad put the case on for me saving me some headache. The case once on provides great protection. I had purchased a Otterbox Synergy case but ended up returning it because it's too flimsy. I've had the Defender series before and always loved them. When returning old phones for credit they are in perfect condition as my old 8S is. The 8S had a Defender case. Again, only nitpick is it takes patience and time to put it on. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe

    Rated 4 out of 5 stars

    Surprised

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is well known as a bulky case but this is not the case with this one, slimmer design than older defender cases, loved the charging port cover, easy to install and remove, the MagSafe is a plus, the rubber didn’t tear, and an overall well rounded case

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Nice protective piece

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, tough protective case. I like how (unlike some competitors) there is a beveled edge surrounding the camera lenses so as to reduce chance of snagging or catching on something. A little in the pricy side but to protect a $1000 plus device, worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Don't worry about taking it off to charge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox does what it says its gonna do. Protect your phone. So of course when i get a new phone i get a new otterbox. This one is great because you can charge without taking it off.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good case but difficult to put together. However, with the help of nails I was able to moving the rubber with the nails then putting in the seal and it worked. It is protecting very well back camera.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Protect that investment.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New case for my kid's new IPhone. Gotta protect the investment. Go with the best. Tough case to put on, though.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great iPhone Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox cases are known for its high quality and secure fit. It is made of durable materials that can withstand drops, bumps, and scratches, protecting your phone from everyday wear and tear. The case also has a precise fit that allows easy access to all buttons, ports, and features of your phone. Overall, the OtterBox iPhone case is a reliable choice for protecting your phone and keeping it in excellent condition.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It fits perfectly and has so far protected my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Beefy and Durable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beefy boy. It makes your iPhone feel much larger in your hand, but that’s a trade-off I’m willing to make for superior protection. Fair warning, it can be very difficult to get your phone into the case, but the fit is proportionately snug once you manage to wrestle it into the case. Also a trade-off I’m willing to make. Definitely not suggested for those with smaller hands.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Otterbox iPhone protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice snug fit for durability. Not too bulky or flashy.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good So Far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case fits like a glove, a bit early to say how well it works, but it sure looks sturdy and good. I had another phone for years protected by OtterBox Defender case, kept that phone alive way past its expected life. A big bonus on this case is that it is not real big and bulky yet should provide awesome protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Life saver

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has saved my phones life several times it’s durable and tough enough to keep your phone from breaking ,but it’s a little hard to put on ur phone ,it has bumpers for the back cameras as well so you can lay your phone down without worrying about the cameras being scratched,it also has a dust door for the charging port to prevent pocket lint and dirt to fill up the hole

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    not as sturdy as previous defender series

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the defender case for previous iphones and they were bulky but offered serous protection, this defender series for the iphone 14pro is noticeably thinner, and the protection imo is considerably less, because the raised edges for the screen and the camera are just barely raised, definitely not as deep as the ones i had, the cameras raised edge wouldn’t do anything if it fell on even a surface with even hair raised, same for front, dropped my old phone many times and was always confident it would be fine and it was, this case I hold onto with a gorilla grip , hoping i don’t drop it, zero confidence in its protection ability, wouldn’t have kept it if i didn’t need a case immediately, going to look for a sturdier option now, unfortunately wasted good money, also got a screen protector with camera protector, can’t fit any kind of protector over the just big enough opening. I’d gladly trade a little biter for definitely better protection, this thing reminds me of the commuter case. not recommended

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! The Defender XT, while slimmer, is designed to offer the great rugged protection of the Defender Series, while offering the additional feature of also being MagSafe. We hope that the case grows on your with time and use. If our Customer Service Team may answer any questions or assist with anything related to the case, please give our CS Team a call at 1-855-688-7269 and we are happy to help! OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox-Defender Series Pro XT

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No doubt, I am giving this case a 5. Easy to install. The texture of the microprotector is rubberized and the back casing is super sturdy. I don't have to worry if I ever drop my cellphone protected by this item. It worth all the penny I had spent on this product.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent phone case

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT phone case, just too much money, but I needed something good, since I paid over $1,000 for my iPhone 14 Pro-never thought I’d do that, but sadly had no choice lol

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe
    Cons mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great MagSafe case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little hard to get on but it’s a great case and works well with MagSafe

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Great and safe case for any iPhone. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Great protection, not easy to put on or take off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case offers a great deal of protection and it's lightweight, but putting it on was not clear at all from the instructions. I was afraid I'd break my phone. It's not very easy to remove, either. Once you figure it out, it's easier to take on and off, but it's still a challenge. Basically, the two pieces do not actually clip together - the rubber on the back piece forms a seal around the lip of the front piece, and that's what holds it on. To apply it, you place the device into the back piece first, you lay the front piece on (starting with the charging port area), and you work the edges. Also does not come with the belt clip like other Defenders do, but it's the same price.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Sorry to hear you had a bit of a struggle with the initial install, but we appreciate you giving other folks some tips and tricks for the Defender Series Pro XT case. Although this model doesn't come with a holster, there are instructions on how to request one. Feel free to give our friendly Otters a call at 1-855-688-7269 with any questions, and we'll always be happy to chat!

      Best,
      OtterBox Customer Service Team OtterBox

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