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Customer Ratings & Reviews

Your price for this item is $69.95

Customer reviews

Rating 4.7 out of 5 stars with 114 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the excellent protection and good fit of the Defender Series Pro XT MagSafe Hard Shell case. Many appreciate its MagSafe compatibility and the secure grip it provides, while also highlighting its lightweight design and high-quality feel. However, some find the case challenging to install and a bit pricey. The bulkiness of the case and the absence of a screen protector were also mentioned as drawbacks by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 114 reviews
  • Rated 5 out of 5 stars

    Bestfit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is snug, comfortable and keeps the ease of using the phone .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case! It was a struggle to get it on but worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very durable and very protective

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best cases I’ve bought very thought and durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product in the catalog. Joins legacy data and cloud seamlessly.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Case review

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is the case that i picked and the case that picked is really the case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice case with great functionality. I highly recommend this case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less clunky than my regular otter box defender I normally use which took some getting used to. Back of case is slicker than I’m used to as well since there is no rubber but it easily connects to wireless charging and mag holders like advertised. I would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to install. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone protector

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta stay safe, best protection to date!!! Love this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Built for what it is made to do.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and is a durable product. I would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 14 pro case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for protecting your brand new iPhone 14 pro.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case. Tough to put on but doable. It does increase the width of the phone a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Impossible to get on phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is terribly hard to get on your phone. My thumbs were so sore after it took 20 minutes to get the case on my phone. You definitely need some nails do it. I have dropped my phone a couple times, and the case protected it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      While it's great to know the Defender Series Pro XT case is taking care of business in terms of keeping your iPhone safe during those spills, we're sorry that it was such a pain to get your device into the thing.

      Sounds like you're all good to go at this point, but if we can ever be of any Otter assistance down the road, just give us a ring at 1-855-688-7269 and we'll always be happy to help!

      Best,
      OtterBox Customer Support OtterBox

  • Rated 4 out of 5 stars

    iPhone 14

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone!! Great service at Best Buy! We were in and out in no time

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe

    Rated 5 out of 5 stars

    Excellent Phone Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently got a new iPhone 14 Pro and did not want to go a day without a case. Purchased the Otterbox Defender case from Best Buy. Excellent quality, rugged and connects consistently with MagSafe

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Solid overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case but literally the most difficult case to put on. It will never come off because it took forever to put on. Has seemed to protect phone from a couple feet. It’s a little more smooth than I would like, but solid overall.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love this case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic case! Love the feel. My only complaint is that it was hard as heck to put on. But once it’s on, it fits like a glove.

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe

    Rated 5 out of 5 stars

    Nice case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case hasn’t disappointed me so far. And the magsafe is still strong when I want to charge it or even use my Apple wallet.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Heavy duty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice heavy duty case to protect these expensive phones. I could have spent less but I treat this purchase like an insurance policy.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great on iPhone 14 Pro. Had a little trouble putting it on the phone but once done, it protects the phone perfectly.

    I would recommend this to a friend