Customer Ratings & Reviews
- Model:
- 77-89146
- SKU:
- 6510981
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the excellent protection and good fit of the Defender Series Pro XT MagSafe Hard Shell case. Many appreciate its MagSafe compatibility and the secure grip it provides, while also highlighting its lightweight design and high-quality feel. However, some find the case challenging to install and a bit pricey. The bulkiness of the case and the absence of a screen protector were also mentioned as drawbacks by some users.
This summary was generated by AI based on customer reviews.
Top rated
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my husband, he loves it! It’s got a new sleek design with the top protection with Otterbox. Highly recommend.
I would recommend this to a friendBest Otterbox Yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best defender series yet. Thin but still sturdy enough to protect the phone. It was harder to get the iphone in the case but not impossible.
I would recommend this to a friendNot a good company and product at all
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away from this product. My iPhone 14 Pro got screen crack while cover with defender and alpha glass protector. Ottherbox doesn’t reimburse but advertised that they do up to $150. Don’t believe this company, better get an insurance.
No, I would not recommend this to a friendgreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.many years I am using product from Otter and never have problems with broken phone
I would recommend this to a friendGreat Cover!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy and solid cover for my new iPhone 14 Pro! Best cover I have ever had.
I would recommend this to a friendSolid choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised, no problems yet would highly recommend
I would recommend this to a friendGreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.11/10 all the way i love the product so much would recommend
I would recommend this to a friendAwesome phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Apple does it again! iPhone iPhone iPhone!!! Lets go!!!
I would recommend this to a friendMediocre
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case didnt do as well as i thought it would. Not very protective
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there! We're sorry to hear about your disappointment with our Defender Series Pro XT case for your iPhone 14 Pro. We're constantly working to improve our cases with each new release, so although this case may seem thinner in comparison to a case you had in the past, we've thoroughly drop-tested and confirmed this Defender Series Pro XT case offers a DROP+ rating 5X the military standard (MIL-STD-810G 516.6).
If you have any other questions or concerns about any of our products, give us a ring at 1-855-688-7269 and we would be happy to help!
Cheers,
OtterBox Customer Support
Don’t buy!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase you phone will not last a drop. The back and camera area will still crack. Find a better case that will actually protect your phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're so sorry to learn about your unfortunate experience with the Defender Series Pro XT case for your iPhone 14 Pro. While we design our cases to minimize the risk of damage, there are variables that can influence the outcome of any drop or fall that we're unable to prevent. We can't extend our warranty to the device itself, as we aren't the manufacturer. We'd be more than happy to help with a brand new case though. Please give our customer service team a call at 1-855-688-7269 with any questions or if you'd like a new case.
Warm Regards,
OtterBox Customer Support
- Cons mentioned:Ease of use
Do not buy!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the worst otterbox I’ve ever used. It’s extremely hard to get the phone into the case. I have struggled for over 45 minutes and have yet to get the phone in the case. $70 for this piece of junk that doesn’t even come with a belt clip anymore.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .That's about 40 minutes longer than we'd want anyone to spend getting their iPhone nestled into the Defender Series Pro XT case, and we're sorry the process ended up being such a hassle.
If you're still struggling (and haven't already returned the item to Best Buy), we suggest separating the lid from the back half of the case, placing your device into the back component first, and then tucking each corner of the lid frame into that piece and pressing along the edges. If necessary, the rubber seal can be gently pulled back to allow the lid frame to be slipped all the way underneath.
As for the belt clip/holster, we've found that not everyone makes use of it, so we wanted to work toward an ecologically-sound solution of helping to get those in the hands of only the people who need them. The packaging your case came in will have instructions for how to request one.
Please feel welcome to give our friendly Otters a call at 1-855-688-7269 if we can be of any further assistance and we'll always be happy to help.
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Construction Proof
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For a construction worker this is the best case hands down.
I would recommend this to a friend - Pros mentioned:Fit
OtterBox for IPhone 14 pro
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent case fits well on my phone…………………..good.
I would recommend this to a friend - Pros mentioned:Protection
Needs a little more
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I think it's good protection but I'm concerned about the camera lens.
I would recommend this to a friend