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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1070 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the Defender Series Pro XT MagSafe Hard Shell's excellent protection and secure fit for their Apple iPhone 14 Pro Max. Many appreciate the case's high quality, strong MagSafe functionality, and grippy design, although some find it challenging to install. While some consider the case a bit bulky or expensive, the positive feedback on protection and MagSafe outweighs these concerns for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,070 reviews
  • Rated 5 out of 5 stars

    Great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is awesome. I love the MagSafe design and it works great with all my content tools.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox Defender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox is the best! I've used the defender Series for years for our different cells phones and we have never had a damaged cell phone. I love the guarantee as well. They stand by their product.

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe, Protection

    Rated 5 out of 5 stars

    Durability and Beauty!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case! The fact that I can show off my new purple iPhone 14 Pro Max and have it protected by Otterbox is the best possible match ever! Highly recommend this case if you want to protect your phone. It’s also perfect for MagSafe charging!

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Magsafe

    Rated 5 out of 5 stars

    Comfortable grip and stylish too

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this phone case. Very nice comfortable grip, plus it’s MagSafe and looks stylish too. I love it when a phone case is both functional and stylish too and this one is both.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    No Breaking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very breakage resistant. Keeps your phone intact when it falls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well constructed, durable and functionable. I really enjoy the sleek look! The magnetic back really comes in handy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honest review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good in the hands, lightweight, not bulky. Overall a great case from otterbox. The MagSafe feature in the back makes it ideal for wireless charging

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Good Case

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter is is always the way to go when it comes to protection. It definitely isn’t the most slim case and it will bulk up your phone. However, it’s a good quality. Only complaint would be putting the front piece in can be irritating at times.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    very protective.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clear case shows dust and debries in between phone and case, which i expected, but nice case overall. very protective.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case provides excellent grip and protection. Phone fits very tight so it will be fun to remove if needed. It fits perfectly with zagg screen protector also!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case. Adds good protection with not a lot of bulk. They have really slimmed down the defender series

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe, Protection

    Rated 5 out of 5 stars

    Solid case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is solid, feels good in the hand and still allows for the magsafe wireless charger to work. Was about $30 more than what amazon is selling it for though if you dont mind waiting for the case to get mailed to you…

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    I phone casing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for iphone. Further casing is not bulky and transparent look make it more attractive

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    I only trust OTTERBOX

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case I’ve had in a long time! Not too bulky!! I only trust OTTERBOX with my phones. This one is very clean and the MagSafe works great! Camera protection is great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great product. Dropped my phone a couple times and never had issues! A little hard to get off the phone but that's kind of the point so I am happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Otterbox for iphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case that provides good protection for your phone. It was a little difficult to get on and we found putting the case on before a screen protector was easiest.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Installation, Price

    Rated 3 out of 5 stars

    Meg

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it three stars since it did seem to be very protective. The problem though it felt very heavy and the edges are very sharp. I’ve always had defenders on my phone but never this particular version. This felt less like a soft rubber and more like a hard spare tire. Very hard to get on and pretty expensive for a case.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Great to know the Defender Series Pro XT has your vote of confidence in terms of protection, though we were sorry to hear it hasn't been the most comfortable of experiences using the thing. If you're used to our standard Defender Series, it could be that it's just going to take a few to get used to the new vibe; but "sharp" isn't how we'd have expected to hear of those edges, and we'd be glad to help with a brand-new warranty replacement to see if that smooths things out.

      Just give our friendly Otters a call at 1-855-688-7269, and we'll be glad to get one in the works!

      Best,
      OtterBox Customer Support OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Superior ptotection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only used OtterBox cases to protect my iPhone. This case works perfectly with my portable MagSafe charger. I’ve already dropped my phone several times and phone is still intact.

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe, Protection

    Rated 5 out of 5 stars

    Again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always OtterBox delivers, not only is this case slimmer to allow for the magsafe charging, but it still protects the phone amazingly well. I switched to OtterBox 2 phones ago and will never own another case. The lone Con is it was a pain to get put apart to put on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    otterbox only

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i forget how great otterbox is. now when it comes to phone cases and protecting mine; otterbox only. its been many years since i last used one but i will no longer shop anywhere else for one besides best buy. i love the case. dropped my phone one time since having it and it didnt crack nor leave scratches norrr did my phone fall out like other cases. it may cost a lot but what do you expect when this case will protect your phone for years? well, as long as youre not consistently dropping it 25/8. if youre wondering if you should get it, then get it. you wont regret it.

    I would recommend this to a friend
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