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Customer reviews

Rating 4.7 out of 5 stars with 505 reviews

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95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 505 reviews
  • Rated 5 out of 5 stars

    Outterbox is the best !!

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    Posted .

    I wish they would come out with more colors for the OtterBox for the iPads but I’m sure they’ll be you know coming out with hopefully soon different colors but until then this Otterbox is great it protects my iPad great the only thing I don’t like about it is that the plastic built in screen get dirty a lot but that’s OK I clean it anyway LOL and what’s really awesome about it is that you can have a temper glass on your iPad Pro and still use the built-in screen protector on it instead of taking it out so I really love that part that’s awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very durable case for my large iPad Pro

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    Posted .
    Owned for more than 2 years when reviewed.

    I ended up purchasing this for my iPad Pro since I was using it for my sheet music library for performances in wind ensembles. I also let my kids use it to read books from time to time and there are always an accident here and there. This case has protected my iPad Pro and never had an issue with damage. I am not always thrilled with the included screen protector, but it just the design to keep everything safe. I will buy this again when it comes time to upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Because apple care charges to fix your stuff

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    Posted .
    Owned for 1 month when reviewed.

    I got my wife the 12.9 i-pad pro to replace her 5 yr old I-pad. Got the apple-care too (the battery on her old i-pad would have been $350). But apple-care has a deductible, and that is about the same as this case. Her old i-pad still looks like new due to its otter case. As does her old 6plus, and my old 6. Is it bulky? yep, just like an old volvo. and just like the old volvo, it is built like a tank and it WILL protect what is inside

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dependable

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    Posted .

    I have used Otterbox cases for my iPhones and iPads. I have had several over the years and keep going back. They are always dependable and durable. They have always kept my devices secure with no harm. I do try to take really good care of my devices, but occasionally I will drop one and the otter box has kept them safe so far. My only complaint is the plastic screen protector. I much prefer glass and as far as I am aware, you can't use a glass screen protector with this case. It seems that I always get some sort of bacterial or fungal growth underneath the plastic and I have to take it off periodically to clean it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection for your device.

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    Posted .
    Owned for less than 1 week when reviewed.

    I have not used a protective case that inspires the confidence that my device is protected as much as the otter box case. Mine was for an iPad, but I have one on my phone also. Protection is great. If you are looking for a device that is best in class for utilization this is not the one. It requires two hands to set up for viewing in a leaning position, that just does not work for everyone. My device is used almost always for viewing with the iPad inclined. And my previous device, at a fraction of the price was much easier to prop and had many more usable settings. I tend to be brand loyal and I will use this as long as I have this iPad. I may change in the future just because of my use pattern and the requirement of two hands to incline.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

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    Posted .
    Owned for 1 year when reviewed.

    I love the OtterBox cases for all my electronics. This case is very solid and you will notice it when you put this on your iPad. It was a pain in the "you know what" trying to pull the rubber casing off the plastic inner portion. You will know that this thing isn't falling out and super snug.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect case

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    Posted .
    Owned for 1 month when reviewed.

    I bought this case for my best friend who had seen mine on my ipad pro 12.9. I love my case so much that i ended up getting a second one for her. It protects my ipad pro exactly the way i wanted . I seriously recommend it if you have a pro . They also make it for the 10.9 pro as well. It did take me a while to figure out how to put it on even on the second one but well worth it.. You will never break your screen with that case on or anything else.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Industry leader for a reason

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    Posted .

    Tried a competing product. Exchanged it in 2 days for the otter box. You cannot beat the hard shell that otter box provides. I have dropped this unit multiple times. The case takes the hits and protects the iPad. My 4 is for 2 design flaws. Both are when the cover is attached to the back. 1 you cannot use the camera withou taking it off. The other is the cover makes opening the rubber covers difficult to impossible without taking it off. But for protection if it’s not an otter why’d you bother.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT!

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    Posted .

    Had to wait a bit for OtterBox to perfect a new Defender case for my iPad Pro 2. However, the wait was worth it. The case install was easy and it offers good protection. The unique stand for the iPad allows for several viewing angles. I found that the viewing angle works well for content watching. All the ports are accessible and the sound from the speakers is not muffled at all. The plastic that covers the iPad screen seems to work well. I'm quite happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great, but a caveat

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    Posted .

    Picked this up to add some protection and bulk to my iPad since it feels delicate. However, keeping the screen protector on will wear down the nib on the Apple pencil quicker, so I removed it. Easy to do and helps prolong the life of the pencil tip, plus helps with the sensitivity when drawing. Not the fault of the case, if you don’t draw or have the pencil then it’s great still and no need to remove it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box is always dependable!

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    Posted .

    As with all otterbox products especially the defender series again otterbox has made a functioning product that does what they say which is totally protects your device from damage. I’ve used otterbox defender for my phone and now for my iPad and I feel 100% confident with the protection it provides. If you want to insure your iPad is protected from dust and accidental drops, then otterbox defender is the only way to go even at the higher price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s big

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    Posted .
    Owned for 1 year when reviewed.

    Went on vacation and wanted to protect our iPad and this worked great didn’t change the picture quality or anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .

    I have always kept my other ipads in Tragus leather portfolio covers and I have never had any problems. However, with the purchase of the 12.9 Ipad Pro I was very concerned that the size of the screen would necessitate more protection. It was very easy to install the device in the case. Although it is a bit 'clunky' and less 'sleek' looking, I have more 'peace-of-mind' and I am not afraid to take the Ipad with me when I travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted .
    Owned for 1 month when reviewed.

    I bought this protective case for my son's iPad pro. It is by far the best protection for his iPad and one of the best purchases I have made. It is super strong and durable. Worth every penny I paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox Protective Case for iPad Pro

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    Posted .

    With the investment involved with an iPad Pro, you surely want to protect it from the day to day hazards. This case does that and more. My wife likes the stability when using it as a "stand". I have already seen her drop it off the couch and bed onto the hardwood floors. Protected the iPad like a champ! Only part I am not as pleased about is the iPad is not "connected" to the cover. (Knew that when I was buying it. However, it was for the wife, and she liked that feature.)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protective Case for iPad

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    Posted .
    Owned for 1 month when reviewed.

    I purchased another OtterBox Defender Series case for my 12.9 iPad. One of the tabs for iPencil holder in my other case broke. It would not hold my iPencil 1.0. in place. I figured I would get a new case that would hold my iPencil. However, the case changed and did not have any tabs that held in my iPencil. The iPencil sits in the space for it, but without any tabs it rolls around when I have the iPad facing in towards the iPencil. It still is a good product, however I take special care when I remove the iPad for use so I do not drop the iPencil.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect iPad protector

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    Posted .

    I initially was a little hesitant to buy this OtterBox case because of its weight, but I am now a fan. The case fits perfectly. All of the protected buttons work perfectly and the screen protection is second to none. A very solid and well made product. The increase in bulk and weight is minimal and not even an issue. This is by far the best quality product to protect your investment. Thanks OtterBox!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protection

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    Posted .

    I have used Otter Box protective gear for cell phones for years. When purchasing an expensive item such as an iPad Pro 12.9, I would not have chosen any other type of protection. There are many keyboards which have sleeves or flip style cases, but none of them provides this level of pure full device protection, including hard case protection of all four corners and the large screen. The case provides a flip up clip which holds the iPad for viewing or typing with ease. Highly recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .

    Protect your 12.9-inch iPad Pro with this OtterBox Defender Series case. The synthetic rubber exterior shields your device from bumps and drops, and the screen protector buffers your touch screen from scratches and dings without affecting the clarity of the screen. This OtterBox Defender Series case includes a stand that doubles as a screen cover during transport.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fit, so far so good

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    Posted .
    Owned for 11 months when reviewed.

    So far, I haven’t given this any extreme testing but my experience in the plaster with otter has been positive. We have had to take it in and out a lot for other reasons and that can be a little bit of a task but not terrible.

    I would recommend this to a friend