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OtterBox - Defender Series Protective Cover for Samsung Galaxy S7 edge - Black-Left_Standard

Customer rating

Rating 4.6 out of 5 stars with 2414 reviews

93%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 2, showing21-40 of 2,414 Reviews
  • Rating: 5 out of 5 stars

    Should have bought this first

    Posted
    RobbP
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    When I first got my new phone last year, I bought a case that featured a stand with the belt clip. The stand broke within 6 months, and unfortunately, the case didn't protect the glass covering my rear camera. And the screen protector I bought didn't last all that long. My previous Otter case (for another Samsung) was a bit bulky, which was a concern. I was pleasantly surprised with the slim design for the S7 Edge. Plus the Otter's clear plastic screen protects my front glass wonderfully. As a bonus, it seems there's more protection on the back to prevent busting my camera again. I should have trusted the Otter case first. It could have saved me $200 from having to replace the back glass, camera, and phone case.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Sturdy

    Posted
    Beautiful
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This phone case is great! I've never been a fan of otter boxes due to the bulky character and this one is no different. It's huge! However...if you can get past that I believe that it is the best protection for your Samsung S7 Edge. The reason being: It has a thin plastic screen protector built right in to the case. The reason this is significant on this model is because when paired with a nice tempered glass protective screen...most cases you put on it will peel it up due to the curve of the screen and the way MOST cases fit. There are other alternatives but if you are looking for protection then this case is the one for you. Only other downside is that the protective plastic screen on it is sometimes temper-mental when sensing your finger.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good full protective case for edge phone

    Posted
    Kmn81
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Good quality. Completely encloses phone. The only trouble I am finding is that is that the screen protection is thick and rests above the screen on the phone just enough to where input while typing especially around the edges doesn't take. Takes some getting use to since it's not as sensitive as screen alone or with thin stand alone screen protectors. Other than that seems to be a great case and really happy with it. If you have never used this kind of product/brand; Make sure to watch a how to video on removing the rubber outter case as the instructions that come with it are very misleading and hard to follow.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Tough case

    Posted
    Devin
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The case and clip seem tough and protect the phone well. This case does limit the phones capabilities. The edge features are hard to use due to the edge of the case coming over the screen a little. Overall a good buy, but my biggest issue is the built in screen protector that the defender comes with seriously affectso the screen sensitivity. My wife and I both have the same thing and both struggle with this. Swiping is a chore, especially with the pull down notification tab and the keyboard is always a pain too. This seems to be the only rugged case available for this phone and only comes in black so if you want a tough case for the s7 edge this is pretty much the only option.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Half Way...

    Posted
    JaneBond007
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I really wanted to like this case. I found that the casing was more streamlined and smaller inside of the hand than traditional Otterbox cases. The case has a built-in screen protector which is another reason why I purchased the case. But that is where it fails. The screen protector will make you have carpal tunnel syndrome trying to make contact with the screen. It does not allow for contact and takes forever to construct a text message. Otterbox gets 5 stars for construction and 1 star for the screen protector. If you do not text much or surf much it will work well but if you do, move past this case and find something else.

    No, I would not recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hey there JaneBond007,

      We deeply apologize that using your touchscreen with the Galaxy S7 Edge has seemed like Mission Impossible! Our mission, which we choose to accept, is to provide the ultimate protection while also allowing full functionality of the device itself. Not to worry - our secret agents Otters are ready to jump in! Just ring them up at 1-855-688-7269, and they'll tackle this assignment with a smooth warranty claim!

      Cheers,
      OtterBox Customer Service Team otterbox

  • Rating: 5 out of 5 stars

    Otterbox Defender for the win!!

    Posted
    J1201d
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Ever since I had a smartphone I think I've always tried different cases because it was the cool thing to do. Bright cases, fun cases, light up cases whatever your style was it was just fun as a young adult. But growing up and realizing how much a cell phone actually costs you not only want to scratch it but you want baby it like it was a new car or something. That is why I went with the otterbox defender case. No babying use the phone to its full potential and drop from lap to getting out the car, slipping out of your hand while walking, or even a quick spill at the desk. This case can handle all that and some plus it came with a holster too.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Poor call quality

    Posted
    Gonzo52
    • My Best Buy® MemberMember

    I bought 2 Galaxy S7 Edge phones and wanted to protect them with the best case, so I bought 2 Otterbox Defender cases. Both my wife and I had the same problems from the beginning. 1. Hard to open apps with touch. We had to press hard, twice, three times, sometimes more to get an app to open. Very frustrating. 2. People could not hear us when making calls, even to each other. So I took the cases off and bingo, no problem with touch sensitivity and we no longer have problems with call quality. The case is good protection for the phone but it interferes greatly with the call quality and touch sensitivity. Not recommended

    No, I would not recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hi Gonzo,

      We appreciate your feedback! We are sorry that the Defender case for the Galaxy S7 edge is giving both of you trouble with touchscreen sensitivity and audio. We completely understand why this would be frustrating and we absolutely want to help with these unusual problems.

      When you have a moment, please give our friendly Otters a call so that we can get more details and help. We can be reached at 1-855-688-7269 and we are happy to assist!

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rating: 4 out of 5 stars

    Flak jacket for your phone

    Posted
    chuckjones
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    So, in keeping with previous generations of the Otterbox Defender, this case is a bit bulky, but for all that it is also basically the best protection I've ever had on a phone. With that in mind there are a couple of drawbacks: First, the case reduces touch accuracy by a bit, making the edges of the screen a touchy - no pun intended - prospect. Second, the built in screen protector collects dust between itself and the screen, meaning that disassembling it to clean is something you'll have to do (or be comfortable with a dusty screen) Overall, it is a good case, and worth the investment for top shelf mobile protection.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Bulky, Great Protection!

    Posted
    ShiekhYerbooti
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Purchased this case after using the Symmetry series for awhile. Covers all ports if needed, has excellent shock protection (while in this case my phone has survived a couple of nasty falls at around 6 feet onto concrete) and includes a robust screen protector inherent to the unit which is compatible with existing applied screen protectors if you don't want to take your Zagg off or whatever. The case itself is textured, which is a HUGE improvement from the Symmetry case.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great case if you want this level of protection

    Posted
    tombesbuyrev
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The case and holder do what they are intended to do, protect and provide a convenient way to carry the phone. I'm using mine on the 7 edge and i'm able to swipe and get the edge screen feature to swipe onto the screen easily. I did read reviews saying that this not easy to do, personally I don't have any problems doing so . I will say that typing near the curved edge of the screen takes a bit more pressure than in the middle, but its easy to get used to, and to me worth the slight bit of extra effort to do so, personally i'd rather have the protection than take a chance breaking or dropping the phone.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Bullet proof

    Posted
    Griffin33F
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The otter is designed to do the job of protecting the phone; however, I had a separate screen protector put on the phone prior to purchasing the Otter. The result of having the Otter over the screen protector causes humidity to form between the screen protector and the Otter screen protector. I cannot use the Otter if I remove the otter screen protector as the cover supports the function of the Otter function buttons on the side of the phone.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    OtterBox

    Posted
    rtmusclecar
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This case like other OtterBox cases is not a disappointment. It was very surprising to actually find a case for the S7 Edge because of its unique edge design. Although the case does add a little extra bulk to the phone, it still fits nicely in my pocket. The reason I gave this case 4 stars instead of 5 is because the rubber outside of the case is lifting around the camera and the protective plastic face cover has some excess adhesive around the edge from the factory. Other than that it is a wonderful case and I will continue to wrap my future phones in OtterBox.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    quality product as always

    Posted
    rdnkbowhuntr
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Otterbox is improving, case is slightly slimmer, less bulky than previous cases I've used on a multitude of different phones. The cutouts for the forward-facing camera and sensors aligned perfectly. I with there was a way to get a better seal on these as dust still manages to get under the built-in screen protector. You cannot swipe your finger on the fingerprint scanner/home button with this case. I wish you could also replace the built-in screen protector because after a few weeks of use and being placed in my pocket, it gets scratched.... it makes it hard to see through.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Nice case, poor screen protector

    Posted
    Duluthian
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    As a case, this fits and works very well. Snug fit but not to big and I think it should protect the phone well. However, the built in screen protector is another story. It is actually better than a lot of built in screen protectors I've had for other phones in terms of it's scratch resistance and build. The problem is that the phones touch screen responsiveness becomes so poor it is hardly worth it to have the screen protector there. What is the use of a screen protector on a touch screen if it is going to make the touch screen not work properly??

    No, I would not recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hey there Duluthian,

      We're sorry to see that your Galaxy S7 Edge Defender is hindering the use of your phone touchscreen! You're right - here at OtterBox, we don't believe you should have to sacrifice protection in order to have full functionality of your device. We're wondering if there could be a slightly bigger gap between the protector and your screen than we would normally prefer, and we'd love to try to smooth things over with a warranty replacement. Please feel welcome to ring up our friendly Otters at 1-855-688-7269, and they'll gladly help you out!

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rating: 4 out of 5 stars

    Can always count on Otter Box to protect your cell

    Posted
    SmartShopper
    • Verified PurchaserVerified Purchase

    I tried several other cases...the clips broke on all 3. Finally Otter Box came out with a case for the Galaxy S7 Edge. Just as good as all of the other Otter Box cases I have had in the past. I really like that it has a built in screen protector. The add-on screen protectors I have tried in the past never worked with the curved edge, so this Otter Box was a huge plus! The only thing I don't like is that it is bulky...but that comes with the protection that an Otter Box provides. Definitely recommend over all of the other cheap cases out there. You get what you pay for!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great protection

    Posted
    Techgirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My husband and I recently got Samsung Edge phones. About a week after purchasing he dropped and cracked the screen. After the replacement phone was received we got these phone cases. Since then we have had no incidences and complete protection of our phones. The only thing to keep in mind for females is because of the thickness of the casing most wallets are too small to hold this phone casing. My husband loves his phone case and can fit comfortably in his pants pocket. I've had other brands of casing but find the OtterBox offers complete protection of the phone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Armour for your phone....

    Posted
    Shamus
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    With phones getting thinner and me getting clumsier as I get older, this was a must have. Easy to get on and off? Certainty not but its worth the effort. Have had a Defender case for all 3 of my Android phones. With this case on, I have found its easier to use Samsung's fast charger if the charger is NOT used as a stand. Connects easily if charger/phone is laying flat. Will buy one of these for my next phone. Love the fact that you can get any part of this replaced through Otterbox if damaged though normal use. That's a win/win for me.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Bulky cover

    Posted
    SHUGA
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    To be fair this product protects the phone. The problem is with the plastic cover which makes the screen less sensitive, scratches and looses its clarity, easily cracks, prone to trapping liquid as a result one have to disassemble to clean up which is pain last but not least damages the phone screen due to friction after few month of use. As a matter of fact this is my second piece bought it only because it's a lot cheaper with price match over 50% off. The first one is lost with my phone.

    No, I would not recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hey SHUGA,

      We're so sorry to see that the screen protector on this Defender series has been spending some time on the struggle bus! This case is intentionally designed to provide the perfect balance between premium protection and full device functionality, so the screen protector should sit flush against your display and keep it safe from any major impacts. However, if you do run into any future issues, please note that our friendly Otters are always happy to replace any damaged products under our warranty. Just give them a ring at 1-855-688-7269, and they'll be thrilled to help out!

      As for the trapped water, we have to admit that we're slightly puzzled by this situation, since our cases aren't usually around a lot of liquids. The Defender series doesn't offer any sort of waterproof protection, and we would not recommend submerging it in any water. If you have any additional questions on this, please let us know!

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rating: 5 out of 5 stars

    Best phone protector out there

    Posted
    megamillan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I am surprised at how well the otter box has protected my phone. I am constantly dropping my phone by accident. Being clumsy at times I knew I wanted a case that was stong and durable. I love that it has a side clip so I can clip it to my belt or pocket. Also comes with a screen protector for your phone. You have to press slightly harder on screen protector but its totally worth the purchase if you want something that will preserve your phone in pristine condition. Super satisfied with my purchase and will by otter box for future phone purchases.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good protection, keeps coming off the belt clip

    Posted
    spasman
    • My Best Buy® Elite Plus MemberElite Plus Member

    Offers great protection, even for the screen without having to buy a screan protecter screen. My only and two issues, the witeless charger dash mount don't charge though the case well. And the belt clip keeps coming off my belt as i am moving in and out of my car and falls off hitting the pavement. So i know it protects my phone, but with it not charging well and falling off my belt, i returned it. For pure protection it was great, but using it it day to day it was not good for me. My case for my note 7 never did it. Wish i still had my note 7. I was happy.

    I would recommend this to a friend