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OtterBox - Defender Series Protective Cover for Samsung Galaxy S7 edge - Black-Left_Standard

Customer rating

Rating 4.6 out of 5 stars with 2418 reviews

93%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 5, showing81-100 of 2,418 Reviews
  • Rating: 3 out of 5 stars

    Like the brand but

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had otterbox defenders On all my Samsung Galaxy phones Love the protection and guarantee However this one for the galaxy s7 edge and I am hoping I just got a defective one The screen protector crack within two weeks of use Did not call company yet So I see how things go Hope in my favor Also I believe the screen protector is a little to thick Have to press screen more the next once sometimes Enough to be annoying Still will recommend

    I would recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hi Mike,

      Thanks for being a fan of our Defender cases! We are sorry that this one for your Galaxy S7 Edge has acquired a crack in the screen protector. When you get a chance please give our friendly Otters a call and we will be glad to get a new warranty replacement lined up. We can be reached at 1-855-688-7269 and we are happy to help!

      Best,
      OtterBox Customer Service Team otterbox

  • Rating: 5 out of 5 stars

    Best Case Ever!

    Posted
    Sheballs
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The first week I had my new Samsung 7 edge phone, the screen protector cracked and was replaced twice, even within a slim and sexy OtterBox case. I did not want a bulky case since it would take away from the very sexy and slim appearance. But the OtterBox defender is the greatest case I have had thus far. The glass screen and phone are fully protected and although a little bulky, it is worth the compromise and money. No more cracked screens!

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Overkill

    Posted
    TheEdge
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I recommend this case only to those who are extremely hard on their phones or for those whose phones are regularly subjected to heavy wear and tear. The clear plastic screen cover severely hinders touch responsiveness and the bulky size caused me to exchange this case for another. Might I regret returning this if I drop and break the phone using the replacement case? Yes, but I only paid $240 for the phone, so I'll take my chances.

    No, I would not recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hi there,

      We are sorry that the Defender case is a tad too bulky for your comfort level. We hope that you gave our Symmetry case a try as it is slimmer than the Defender. Check out the link below for more information on that OtterBox case.

      http://www.bestbuy.com/site/otterbox-symmetry-series-case-for-samsung-galaxy-s7-edge-black/5287525.p?skuId=5287525

      Of course, if you have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!

      Best,
      OtterBox Customer Service Team otterbox

  • Rating: 5 out of 5 stars

    Great Case For S7 Edge

    Posted
    abc123
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Some people said the touch screen isn't as sensitive with the built in screen cover. This is true, you do have to press just a little bit harder. But I consider the a small price to pay for a screen protector that perfectly integrates with the case. If I had found the touch sensitivity unacceptable my next option would have been to get a film to wrap around to the back, and get the Commuter case instead. I'm glad I didn't have to.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Outstanding case

    Posted
    Bigdog
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    OtterBox has outdone itself with this case protection why's the actual design of it is outstanding I mean considering that the S7Edge is extremely thin they have actually could have made every effort to make this case as small and compact as they could the built-in screen protector is probably the only one that really works with the phone the actual design of the case is awesome I would recommend this case to anyone friends family

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Most durable case out there.

    Posted
    VacuumRocks
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have purchased many cell phone cases and the Defender Series by Otterbox is by far the best one out there. There are other cases that say they are just as good and cost more, but they just don't offer the protection Otterbox does. I am a first responder and need something that can withstand some punishment, including some high drops on hard surfaces. This case does the job. I bought a few for family members to and it has saved a few phones.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The best protection for phone

    Posted
    Pamela
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    my Samsung galaxy phone is used on construction jobsites so it has to have dependable protection from dropping, extreme weather conditions, etc. and the OtterBox gives me peace of mind knowing I don't have to worry about anything happening to my phone. The glass screen makes it so that you have to use a firmer pressure when using but I got used to that quickly enough. For my phone and my money I like the OtterBox Defender

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product

    Posted
    Metlucky
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I absolutely love the otter box I swear by it. I have been buying otterboxes ever since I've been buying nicer phones. My only con with this particular 1 is the tough sensitivity of the protective screen. What I mean by that is when I go to type or press an icon it doesn't register that I presses anything. I have to push down hard on the screen sometimes to get it to register at times. I haven't figured out how to change this yet.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Used Item Sold as New

    Posted
    CFH2017
    • My Best Buy® Elite MemberElite Member

    Hi, I purchased a new item and received a very used item. The screen was scratched, the body had gouges and scratches everywhere. It was obviously a used item sold as new by Best Buy. This is second time I have purchased an item and received a used item sold as new. I did not spend allot of time checking the case out as it was in such bad shape. This was the only place I could review the status of my purchase.

    No, I would not recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hey there CFH2017,

      We certainly understand that receiving a used case would be frustrating, and we apologize that you've had to go through this! Fortunately, as one of our most valued retail partners, we are confident that Best Buy will straighten this out with ease. Feel free to contact them for the appropriate return or exchange process, and should you have any OtterBox questions, please don't hesitate to reach out to us at 1-855-688-7269!

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rating: 4 out of 5 stars

    Solid Case for Protection

    Posted
    GearFreak55
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This case is a great case for someone that wants to protect their phone in fairly rugged conditions. It has 360 protection and fits the S7 edges shape perfectly. The only reason I did not give the case 5 stars is because it impacts the sensitivity of the touch screen due to the large plastic screen cover. I've noticed that I have to tap with a bit more force than normal. It takes a bit to get used to it.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Otterbox Galaxy 7 Case

    Posted
    DROD
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Good case, not as bulky as my last version. Provides good protection and I like that the back of it is non slip material. It actually kept is sliding off the top of my car when I drove down the road a short ways! BUT, the screen protector interferes with the selecting things on my screen. Sometimes I have to tap it 4 times before it works. I brought this up to the Best Buy staff and they knew what the issue was right away.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Another great OtterBox product

    Posted
    Drive00
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased my Samsung Galaxy S7 Edge and my OtterBox Defender case at the same time and put it directly in the case. I am hard on phones and as usual the OtterBox has saved me several times in the last couple months. I'm not certain if it's the case or the phone but there are issues when trying to tap the screen on the edge. Most notably when trying to type on the keyboard and using letters on the edge of the screen.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Well made

    Posted
    Camper
    • Verified PurchaserVerified Purchase

    I like this case overall. I have it on a Galaxy S7 Edge. I got the phone b/c it is water/dust resistant so the case is not needed for this. The case does also hide the great looks of the phone. It was designed for and seems to work well with the "edge" features of the device. It is very good for shock protection. I dropped the phone the first day I had it and there was no damage. So for this feature I think it is a good buy.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    excellent protection for S7 edge phone

    Posted
    Poolqueen
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This case is very adequate in stability and protection for my phone and you can clip it on your belt but it is a bit heavy. However I made this choice to make sure that my new phone with the glass front it has was protected from shattering if dropped. They are a bit pricey but worth it if the phone is protected especially considering the price of the phones now. I did not give it a 5 due to the weight and bulkiness.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not for the Samsung GS7 edge

    Posted
    KMAC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is my 4th phone with the Otterbox Defender. I absolutely love the protection it provides versus my 2 Yr old! However, typing on the the new GS7 EDGE is very frustrating. It seems that I have to pound the screen to press keys. Also, the keys that happen to be near the edge are the worst. May need to take the plastic screen off the Defender case and buy the protective film for my phone screen so I can type with ease.

    I would recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hi KMAC,

      Thanks for being a fan of our Defender case! We’re sorry that the screen protector on this one is hindering your touchscreen experience. We completely get why this would be frustrating and we definitely want to help out with this abnormal dilemma. Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement lined up in practically no time at all!

      Best,
      OtterBox Customer Service Team otterbox

  • Rating: 3 out of 5 stars

    Protective but frustrating

    Posted
    Me101
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The case seems to protect as designed. Otter is the best there. The screen protector that is built in case is subpar. Seems very protective but lose sensitivity dramatically. Nothing better out there at the moment. The curve part of glass makes it difficult to put on screen protector with other models. You have to press harder for it to register. Makes for slower trying, surfing and of course lowers resolution.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing case full protection

    Posted
    Roxy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This case is a full case with screen protector and all! Slip resistant rubber case and the built in screen protection is Amazing! At first had trouble with buttons not reacting to my presses. But I wiped screen protector off often and cleaned it and it works great now. I think there may be like a film build up from production but its not a big deal. Just wipe it and type and all good. It wears off.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great phone case

    Posted
    Missacaca
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I really enjoy knowing that the OtterBox case keeps my phone safe. They are the only type of phone case I will buy. It is reassuring to know that if I dropped my phone, it won't shatter into a million pieces. The only thing I wish is that it would come with an extra clip to attach the phone to your waist, as I tend to break those. They are a little bulkier than other cases, but I feel like it adds Extra Protection.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great protection bad sensitivity

    Posted
    seltzerguy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This case is absolutely bullet proof when it comes to protecting your phone. You can drop, throw it, kick it, and call it nasty names and nothing will happen. The one thing that this case is not so good for is the touch screen. I find that when the case is on I am unable to get any response from the left side of my phone screen unless I press very very hard on the phone. For that reason the case is going back.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great case

    Posted
    Laquiaj91
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love Otter box cases they are the only cases I buy for all my technical devices. The thing I love about otter box is that it gives me 360 degrees of clumsy proof protection. I have only one little problem with this case. My problem with this case is that because of the shape of the phone I have to apply a little pressure to the middle parts of the phone when in use. Other then that I love this case.

    I would recommend this to a friend