Customer Ratings & Reviews
- Model:
- 77-82593
- SKU:
- 6472686
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers have good things to say about the strong magnet and MagSafe compatibility of the Detachable Wallet for MagSafe. They appreciate the secure hold it provides for their cards and the convenience of the MagSafe connection. However, some customers have concerns about the limited card slot availability, the price, and the durability of the wallet.
This summary was generated by AI based on customer reviews.
Great alternative
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great alternative to the Apple version of the MagSafe wallet
I would recommend this to a friendVery nice addition for a minimalist wallet case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek, great quality, and exactly what I was looking for.
I would recommend this to a friendIt’s whatever
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t even use it because I’m afraid it will fall off.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Jess! Our Detachable Wallet's for MagSafe are designed to stay secure when you pair it with a MagSafe case! They attach and stay secure when you need, and when you need to change up your accessories, can easily be removed!
Magnet not strong enough for my phone.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately the magnet wasn’t strong enough and the wallet was lost within a couple of weeks.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear of your wallet woes! This sounds like an unusual situation, but we're saddened to hear it happened nonetheless. We hope you were able to recover the contents of your wallet. Were you using one of our MagSafe cases with this MagSafe Wallet? If not, we do not test our products with third party items, so we cannot guarantee that our MagSafe Wallets will work properly with a third party case. If you are using one of our MagSafe cases, give us a call at 1-855-688-7269 and we would be happy to get a replacement wallet sent your way under our product warranty, as we believe this should resolve this issue. We look forward to hearing from you!
Kindly,
OtterBox Customer Service.
- Cons mentioned:Card capacity
Not for me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It only holds 2 cards and the cards stick out to far and catch on your pocket.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there! We're sorry to hear the Wallet for MagSafe wasn't what you were hoping for. This accessory was designed to store a couple of cards, like your bank card and ID, and some cash, but they shouldn't be protruding much as long as those slots aren't overstuffed. We appreciate you taking the time to share your thoughts on this product with us though and we'll be sure to pass your feedback along to our design team for you. Please feel free to give our CS team a call at 1-855-688-7269 with any questions or if you'd like to chat about this some more.
Kindly,
OtterBox Customer Support
- Cons mentioned:Bulk
Don't like it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too bulky, comes off if you put your phone in your pocket
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there, David! We're sorry to hear the Wallet for MagSafe wasn't quite what you were hoping for. We specially designed that accessory with MagSafe compatibility in mind, so any attachment issues are a bit surprising. Are you using that piece with your caseless iPhone or one of our made for MagSafe cases, like the Symmetry Series+ or Defender Series XT? Since we don't perform any third party testing, we're unable to guarantee the compatibility between our Wallet for MagSafe and another company's case. Please don't hesitate to give our customer service team a buzz at 1-855-688-7269 with any questions or if you'd like to chat about this some more.
Kindly,
OtterBox Customer Support
- Cons mentioned:Card capacity
2 cards are better than 3
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good luck fitting three cards as advertised. Two max
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there! We're sorry to hear the Wallet for MagSafe wasn't quite what you were hoping for. This accessory is best used with a couple of cards, like your ID and bank card, and a bit of cash. Overstuffing those slots can lead to unwanted stretching and even eventual tearing. We sincerely appreciate you taking the time to share this feedback with us though and we'll be sure to pass your thoughts along to our design team for you. Please feel free to give our customer service team a call at 1-855-688-7269 with any questions or if you'd like to chat about this some more.
Warm regards,
OtterBox Customer Support
Don’t recommend
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible,Within one week it started to fall apart, the stitching came undone and the material stretched so no more than 2 cards.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear you experienced an issue with your Wallet for MagSafe. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Not Worth Price
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.card sleeves very thin hard to get the cards out from the wallet
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear you're feeling like the cost of this OtterBox wallet isn't quite in line with the value provided. Although the streamlined design is intentional, you should find those card slots will ease up a bit with consistent use over time.
If we can ever be of any Otter assistance down the road, just give us a call at 1-855-688-7269 and we'll get right on the case!
Best,
OtterBox Customer Service Team
Save your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't really stick onto the phone well, magnet is a bit weak
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your troubles with your Wallet for MagSafe! Keep in mind, that MagSafe wallet will only be compatible with a MagSafe compatible device (iPhone 12 and 13 lineups). If you're using a case, that case also needs to be made for MagSafe. If you are using the right device and case, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
dissatified
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not what I expected I do plan on returning this item
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .So sorry to hear this Wallet for MagSafe wasn't what you were hoping for. This accessory will work best with your caseless phone or one of our cases made specifically for MagSafe, like the Symmetry Series+ or Defender Series XT. It sounds like you've already made up your mind, but if you decide to keep this item and have any question, please don't hesitate to give us a ring at 1-855-688-7269.
Best,
OtterBox Customer Service Team
Don't waste your money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works until about a month or so then it starts falling apart
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that your Wallet for MagSafe has started falling apart! We appreciate your feedback, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement wallet. Feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
MagSafe credit card holder
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were happy to find this little gem. It was less pricey than the apple version. And allows for easy charging verses having a “permanent” version stuck to phone case.
I would recommend this to a friendWallet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t really hold money as pocket is tight. Only credit cards work well
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Matt! We are always looking to improve our products with each iteration thanks to feedback like yours! If you are having trouble with your product, please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
Not a good MagSafe Wallet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t really like this. It doesn’t house the cards very well and I think it’s visually ugly. If I didn’t throw the box away, I would return it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear you're feeling disappointed with the OtterBox Wallet for MagSafe. Unfortunately, we aren't able to process a return for an item that was purchased through a channel other than our own website, but perhaps Best Buy would be able to work with you on some type of exchange or store credit?
We'll make certain to share your feedback with our quality and design teams for their reference moving forward. If we can be of any further Otter assistance, please do feel welcome to give us a call at 1-855-688-7269 and we'll always be happy to help.
Kindly,
OtterBox Customer Service Team
Nifty Otterbox Magsafe Wallet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I was looking for rather then carrying an uncomfortable bulky wallet. Been caught in several instances at checkout with no pay by phone techology so having my card onhand is a plus!
I would recommend this to a friendcustomer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item does not stick hard enough to the phone, even when applied directly to phone and not to a phone case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Oh no! We're so sorry to learn about your experience with the Wallet for MagSafe. This accessory was specifically designed to be used with one of our made for MagSafe cases or your caseless device, so this is a bit surprising to hear. Which device are you using this product with? We'd like to try an get to the bottom of this for you. Please give our CS team a buzz at 1-855-688-7269 and they'd be happy to dig a bit deeper into this with you.
Warm regards,
OtterBox Customer Support
Don’t buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is the worst quality ever and I’m returning it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there! Thanks so much for taking the time to share your thoughts on the Wallet for MagSafe with us. We're very sorry for any disappointment you may have experienced with that accessory though. We recommend storing only a couple of cards, like your ID and bank card, plus some cash in the Wallet for MagSafe to avoid any issues due to overstuffing those slots. We're unsure of what exactly went wrong here for you, but we'd like to dig a bit deeper into things in order to better understand what went wrong. Please give our customer service team a call at 1-855-688-7269 and they'd be be more than happy to assist you further.
Kindly,
OtterBox Customer Support
Mag safe wallet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not saying this is a bad product but it didn’t work for me so I returned it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We certainly wouldn't want you to settle for anything that wasn't working out as intended or expected, and we're sorry that this OtterBox Wallet for MagSafe wasn't quite cutting it for your needs and taste. Without a better understanding of what wasn't going so well it's tough to even speculate how we might have been able to help turn things around, but please know that we are always here and happy to help with any Otter questions or concerns you might have!
Best,
OtterBox Customer Service Team
Wallet
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t stay on the phone when I pull out my license or debit card.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your frustration with your Wallet for MagSafe! While this wallet is designed to securely attach to the back of your device via Apple's MagSafe system, it is also designed to be easily detached when it is time to use your cards or IDs. It is not intended to be kept on the device while removing cards from the wallet. If you run into any other issues, or you're having trouble keeping the wallet on during regular use of your device, give us a call at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team