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Customer Ratings & Reviews

Your price for this item is $29.99

Customer reviews

Rating 4.7 out of 5 stars with 122 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers recognize the Elevation 20 Tumbler for its excellent ice retention and temperature control, with many stating that it keeps drinks cold for hours and liquids hot for several hours. They also appreciate its durability, daily usability, and the option to add accessories, although some have concerns about the lid not sealing tightly and its size not fitting certain cup holders.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 122 reviews
  • Pros mentioned:
    Temperature retention

    Rated 5 out of 5 stars

    Better than a yeti!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this tumbler to anyone who is tired of the false claims other companies offer. I have had multiple brands that state they keep cold for 24 hours, but the otter box is the first to actually meet and exceed what they advertise. I will definitely buy another and many more of their products now!

    I would recommend this to a friend
  • Pros mentioned:
    Insulation, Size

    Rated 5 out of 5 stars

    Great size to carry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insulation and size really attracted me to the cup. After using I like it even more.

    I would recommend this to a friend
  • Pros mentioned:
    Quality, Size

    Rated 5 out of 5 stars

    Great cup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I as never really into these super expensive cups that keep beverages cold/hot forever. I don't need something in a cup for that long. I bought this, along with the drink shaker cap as a cocktail mixer. The cup is as advertised, sturdy, well put together, and does the job. I haven't kept drinks in it long, so can't comment on the effectiveness of doing the job, but as a drink mixer, it's great. It's big, but makes mixes multiple drinks at once much easier! The constriction keeps the cup from freezing your hand as you shake your drinks. Got a great price too. I'd say go for it.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Great looking tumblers but bottoms are dented.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently ordered 2 20 oz and 2- 10 oz they arrived on different dates , The quality of the mugs are amazing but the 2 20oz tumblers are dented on the bottom which makes them tumble (ironic). these arrived on different dates and different shipping packages which leads me to believe that its a manufacturing mistake, The 2 10oz are perfect so I am puzzled but im gonna call Otterbox directly and see if we can swap them for tumblers that don't tumble. On a separate note we also ordered t2 soft coolers the big one and the smaller with the hard lid and these are way better than my artic and YETIS put together

    I would recommend this to a friend
  • Pros mentioned:
    Quality, Temperature retention

    Rated 3 out of 5 stars

    very...tall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the durability and it keeps my coffee hot throughout my shift at work, but it's too tall for the keurig, so i have to brew into a normal mug and dump it in.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there EdEd,

      Although we're glad to hear that the Elevation 20 is keeping your joe nice and hot, we apologize that it's a bit too tall for your Keurig! We would recommend checking out our smaller, 10 oz. tumbler that might work better for your needs. Please feel free to check it out by following the link below, and call our supportive Otters at 1-855-688-7269 with any further inquiries!

      https://www.bestbuy.com/site/otterbox-elevation-10-tumbler-stainless-steel/5824900.p?skuId=5824900

      Cheers,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Temperature retention

    Rated 5 out of 5 stars

    What else well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this tumbler becouse if the reputation of Otterbox. I have the other name brand also. So far the Otterbox keeps my drinks colder longer than the other major name brand. Need to make it in a larger capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product keeps cold drinks very cold and my hot coffee hot for the day. Great purchace

    I would recommend this to a friend
  • Pros mentioned:
    Temperature retention

    Rated 5 out of 5 stars

    Keeps drinks cold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really keeps drinks cold for a long time, and drinks hot aswell. Easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Quality, Temperature retention

    Rated 5 out of 5 stars

    Great but need little upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to use my tumbler . Quality is great , keepsy coffee warm long enough . But they made the material little thick for isolation so even though if you have big hands , you might get little problems to grab that .

    I would recommend this to a friend
  • Pros mentioned:
    Temperature retention

    Rated 5 out of 5 stars

    Great tumbler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tumbler to keep your drink cold for long periods of time

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature retention

    Rated 5 out of 5 stars

    Beats Yeti hands down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tumbler, holds ice way longer than my Yeti and I really like the size. Would definitely buy again and highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good tumbler. Keeps drinks very cold and coffee hot

    I would recommend this to a friend
  • Pros mentioned:
    Temperature retention

    Rated 5 out of 5 stars

    great tumbler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps your drinks hot and cold for a long time. Yay!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature retention

    Rated 4 out of 5 stars

    Durable but heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several yeti cups, and thought I’d try this as another option. It’s taller and probably twice and heavy. It’s really nice looking and keeps my coffee hot, so that’s all I care about. I think I still prefer the yeti models, but they are a little more expensive unless you get it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature retention

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While waiting on work to be done on my computer I was walking around the store and found this Otterbox, still have it today and it is awesome and worth the price. I have filled it with ice and left it in my locked car all day, in the summer sun, and when I return from work it still had ice in it and thankfully chilled water. Don't know if they still have them to purchase but would recommend for anyone wanting to keep beverage hot or cold and not worry about losing the heat or the cold quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Insulation, Size

    Rated 5 out of 5 stars

    Better than Yeti

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insulation properties are better than the Yeti that I own. A bit taller but thicker insulation wall.

    I would recommend this to a friend
  • Pros mentioned:
    Quality, Temperature retention

    Rated 5 out of 5 stars

    Otter box tumbler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum tumbler I’ve ever owned. Tough as nails and keeps drinks hot or cold for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Quality, Temperature retention

    Rated 5 out of 5 stars

    keeps drinks cold and the cup is indestructible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeps drinks cold and indestructible. A favorite among friends that spent more on their cup

    I would recommend this to a friend
  • Pros mentioned:
    Temperature retention

    Rated 5 out of 5 stars

    Keeps temperature very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs a stopper in the top but besides that, flawless. Ice stay frozen all day in my drink.

    I would recommend this to a friend
  • Pros mentioned:
    Insulation, Temperature retention

    Rated 5 out of 5 stars

    This is a great Tumbler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will keep items cold or warm for two days. Ice in this tumbler will remain for 48 hours.

    I would recommend this to a friend