Customer Ratings & Reviews
- Model:
- 77-90172
- SKU:
- 6517433
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the excellent protection and high quality of the Frē Series MagSafe case. Many appreciate its water resistance, enabling phone use in various conditions. However, some users experienced issues with the screen protector, citing challenges with touch sensitivity and occasional scratching. A few also noted concerns about the camera lens and the relatively high price point.
This summary was generated by AI based on customer reviews.
Great case
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case! I shattered the back of my phone and I work around water so this case keeps my phone water protected and is preventing the glass from falling out of the phone. Also covers the camera lenses.
I would recommend this to a friend- Cons mentioned:Screen protector
Just ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over priced, touch screen doesn’t work as good with it, and facial recognition doesn’t work as well with it.
I would recommend this to a friend OtterBox Lifeproof
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone case highly recommend if you work outside
I would recommend this to a friendFinally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this brand of case for my iPhone 11pro. Had to use a cheap mock off until the Fre case came out for the iPhone 14pro. I can hear phone conversations now!
I would recommend this to a friendIt's a case.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it to ensure that a specific device owned by a specific dunce doesn't end up shattered on the pavement. So far, its doing its job.
I would recommend this to a friendBest ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It really is life proof. Between drops, spills and children. It’ll last through it all and protect your phone the entire time.
I would recommend this to a friendGreat Case for the price!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are my go to cases to protect my phone on the construction site from getting dirty. Plus they are lightweight!
I would recommend this to a friend- Pros mentioned:Water resistance
Rebranded LifeProof Fre case.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's the LifeProofe Fre case rebranded for Otterbox. I use these when I go to water parks. Even though I know the new iPhones are rater for water I use these to keep my phone in my pocket while in a pool or lazy river. This was released for the new iPhone 14 Pro just in time for my most recent vacation and it worked perfectly for me.
I would recommend this to a friend Fre waterproof case
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Protects the iPhone 14 pro very well. All buttons work well and I would recommend this product.
I would recommend this to a friend- Cons mentioned:Camera lens
Trash
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used life proof cases for years and really only ever had to change them when I changed my phone. Since I changed my phone the last time to this iPhone 14 Pro and I went to get a new case and discovered that OtterBox had bought out life proof I have been through Two cases inside of a year because the camera lenses get so scratched up that my photos are blurry and almost unusable. do not get this case, it’s trash
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Dennis! We are so sorry to hear that you are experiencing an issue with the camera cover portion of your FRE Series case that is impacting photo quality. We have an amazing warranty and we are happy to assist you with warranty replacement of the case. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Best waterproof case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super great product fast delivery great quality I would highly recommend.
I would recommend this to a friendMy review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is amazing. The quality is very nice. Very durable.
I would recommend this to a friendProtective Case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since otter was purchased this was the great option that was offered
I would recommend this to a friend- Cons mentioned:Camera lens
Expected More for the Cost
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.feels solid, however, the camera lens fogs up and sometimes affects the clarity of pictures. Would have expected more due to the overall cost
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are glad you are enjoying the solid and protective nature of the FRE Series for MagSafe! Should you find the camera cover fogging issue is not remedied with thorough cleaning of the case, please reach out to our amazing CS Team by calling 1-855-688-7269, and we are most happy to help!
Life proof cast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best case out there fir your phone and device, most durable!
I would recommend this to a friendOtter case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it , better then the one I bought at Apple.
I would recommend this to a friendGreat item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality!!! Really worth the price! I will recommended
I would recommend this to a friendIt’s alright
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you got the money to spend buy it if not go to Amazon
I would recommend this to a friend- Cons mentioned:Screen protector
Horrible fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could use negative stars I would. There is a massive gap between the phone touchscreen and the protective cover making the phone inoperative on most apps. My husband tried to work with it, but can no longer . We are trying to reach out to OtterBox for credit./return What good is it to spend $99 to protect a device you can’t use.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Heatherr! We are so sorry to hear that you are experiencing an issue with your FRE Series case. If you are seeking a return, you will need to reach out to the original place of purchase regarding their procedures for return. If we may assist, we have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 if that is an option that interests you, and we are happy to help with this!
Anthony is the best!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anthony was super patient and helpful, great experience
I would recommend this to a friend