Customer Ratings & Reviews
- Model:
- 77-89856
- SKU:
- 6528158
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the OtterGrip Symmetry Series case for its excellent grip and convenient pop socket, both features frequently praised for their seamless integration and functionality. The case's protective qualities and ease of use are also highlighted, with many users emphasizing its durability and snug fit. While some customers expressed preferences for different colors, the overall feedback points to a high level of satisfaction with the product's design and performance.
This summary was generated by AI based on customer reviews.
good not great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this otterbox however the grip doesn't support the weight of the phone if you place it on a surface...it just collapses...sort of useless....
I would recommend this to a friendLoop/pop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this case!!! It’s great having a pop integrated into my case. For those who love a traditional pop, this works more like a loop.
I would recommend this to a friendExcellent iPhone 14 case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case provides the protecion you need with the added bonus of the pop socket built into the back of it.
I would recommend this to a friendMy phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone takes great pics and battery power last a full day. All in all it’s a great phone.
I would recommend this to a friendDurable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have found OtterBox to always provide consistently reliable products.
I would recommend this to a friendGreat Case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product- I must have dropped my phone like 5 times already!
I would recommend this to a friendiPhone 14 case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not the best one but it works great and Max has been loves it
I would recommend this to a friendIPhone 13
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone would recommend! Thank you Best Buy youre the best!
I would recommend this to a friendGreat Case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this case for her new iPhone. She loves it.
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not to bad so far!………………..,,,,,,,,,,,,,,,,,,,,,,,,,
I would recommend this to a friend
Good for grip, not for a stand
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case does not support your phone for laying on a surface. If you just want a grip case its great.
I would recommend this to a friendPop socket isn’t great
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty color but the pop socket is weak and can’t even hold up my phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Renae! While our OtterGrip Symmetry Series has a built in grip, that grip unfortunately is not designed to be used as a stand. However, the OtterGrip Symmetry Series case is MagSafe compatible allowing you to add any MagSafe accessories to fit your needs!
Bad case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was very slippery. And the handhold on the back is too high up to use when you are typing…my phone cracked on the first drop in the case on the corner. It was also the only option in the store next to one other clear one.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you had hoped to find additional case options and we’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Give us a ring at 1-855-688-7269 with any questions or if you’d like a new case.
Otterbox case
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not durable. Very cheap quality for the price. Doesn’t hold up to the otterbox brand
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear that you have experienced an issue with your OtterGrip Symmetry Series case. We have a great warranty and we would be more than happy to get you a brand new case via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
- Pros mentioned:Case qualityCons mentioned:Color
Pretty useful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As an employee, we havent seen a case like this and it was different. Its a really good case and ive enjoyed it so far. The blue one does get marks on it if your jeans arent washed enough and the dye gets on it but overall its a good case
I would recommend this to a friend OtterBox Case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new OtterBox case is perfect for my iPhone 13. I bought this to replace my Apple case that broke,
I would recommend this to a friend- Pros mentioned:Protection
Stylish protection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple, clean style. Already dropped my phone, so great protection
I would recommend this to a friend Doesn’t work for iPhone 13
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the overall feel of this case, but it has a couple of major flaws. The volume buttons don’t work on the iPhone 13 even though they appear to line up correctly. That makes the case effectively useless. Also, the pop-out piece on the back is floppy and can’t be used as a stand.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there, Sara! So sorry for any trouble you've had with the OtterGrip Symmetry Series case for your iPhone 13. However, the grip built into the back of this case was not designed to work as a kickstand for your device. If you're looking for a case with that feature, we'd recommend checking out our Otter + Pop Symmetry Series case.
If you're noticing the buttons on the case are a bit stiff, we find that they'll loosen up for you with some additional use. If that issue continues though, please don't hesitate to give our CS team a call at 1-855-688-7269 and they'll be able to go over your case replacement options with you.
Cheers,
OtterBox Customer Support