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Customer reviews

Rating 4.1 out of 5 stars with 110 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers often highlight the OtterGrip Symmetry Series' excellent protection and secure grip, praising its quality and the convenient pop socket. Many appreciate the case's slim fit and compatibility with MagSafe and wireless charging, although some users noted that the color may fade over time and that the case might not be for everyone. The ease of use and lightweight design were also frequently mentioned positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 110 reviews
  • Cons mentioned:
    Color

    Rated 3 out of 5 stars

    ehh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess I should've expected the case not to last too long with the light color. The sides of the case faded despite cleaning. The pop-out also wasn't very comfortable, I prefer the one you stick on yourself. Overall it was cute for a short period of time but I wouldn't get this same style again. Also please disregard my old sticker

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Reliable, but got dirty quick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really loved the color, I wished the material was hard throughout, so that the rubber part wouldn’t get dirty. The grip got damaged quickly. I love that it’s MagSafe so I don’t have to take off my case every time I want to charge it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I hate stick-on popsockets

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “I hate stick ons”. This is actually what my daughters statement to make this review. She has been looking for a cellphone case like this that has the built-in finger popsockets. She hated the stick-ons since the adhesive do not last and fall. OtterBox, you got one best grip technology. 5 Stars happy customer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad this item is not available. This case didn't protect my phone at all—I dropped it from my dinner table to the floor, and it shattered the top back screen, damaging part of the camera.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Grip
    Cons mentioned:
    Color

    Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I marked this down a star simply because the case is getting dirty looking already. You would think they would be able to design cases by now that didn't start looking dirty. Yes its my fault for getting the light color but its definitely a negative for this case as its only a week or two old. I love the pop out part. Its location isn't perfect but it does the job. Doesn't hurt my fingers and the magsafe features still work perfectly. It also has a nice lip above the screen and camera and the buttons function very nicely. I would only recommend this in a dark color.

    I would recommend this to a friend
  • Pros mentioned:
    Grip
    Cons mentioned:
    Color

    Rated 4 out of 5 stars

    Love the light pink color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and lightweight. The only thing I didnt like about this product - sides tends to discolor, like gray or blue. I always put my phone in pockets of my jeans and scrubs which are always blue. Overall, otterbox is reliable. I love that it has a collapsable grip at the back.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip
    Cons mentioned:
    Color

    Rated 4 out of 5 stars

    Fading

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case and the finger grip is good and fits snug. I wish it came in more colors and the only reason I didn’t give it 5 Stars is that the sides faded from being in my back pocket. I had the pink and exchanged it for the green, hopefully it won’t fade.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Functionally OK, don’t expect much

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firstly, the build quality is what you’d expect from Otterbox. It’s nice and light, not too bulky. I did pick it up for the fact that it can wirelessly charge my phone, protect it, and has a nice “pop socket” to it. For a fidgety type of function that lets you hold the phone better, there’s a missed opportunity with it in that it can’t act as a phone stand. The texture on the case is also nice as it helps with grip. If you want to buy an all in one case with a pop socket, this one misses the mark.

    I would recommend this to a friend
  • Pros mentioned:
    Pop socket, Protection

    Rated 5 out of 5 stars

    For the love of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t gonna say anything but they’re offering a chance at winning $400 gift card for this review. It’s a great case so whatever. I waited for a discount cause I’m cheap but its worth every penny. First you know is protected, just have to watch out for the cameras & screen lol. The built in pop socket & my apple wallet sticks to the back “muah” chefs kiss. But about this gift card… um yea i could use that

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Nice fit for a case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great case that fits perfectly to the phone and hand. Great projection as well.Mag safe is really strong

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    OtterBox OtterGrip: A Solid Grip in Style

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox OtterGrip Symmetry Series for iPhone 14 Pro Max is a game-changer. The sleek black design is both stylish and rugged, providing top-notch protection. The added grip feature enhances the phone's handling, making it comfortable and secure. It's the perfect blend of durability and style for my new iPhone. Highly recommended for those who want both form and function.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection
    Best Buy Employee

    Rated 5 out of 5 stars

    SUPER CUTE

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color. It feels very protective! It is magsafe and has a grip! I love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is lite weight and durable. The finger loop in the back could be more sturdy. Over all I would definitely recommend this case.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great! Rounded edges help it to easily slide into pockets. Has definitely proven drop resistant. Textured finish makes it easy to hold onto. Would definitely buy again - love OtterBox!

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Really great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as listed. Case is good for protection! Ive dropped it multiple times already and my phone is fine. The thing on the back is good for holding especially bc my hands are small.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Efficient, nice and convenient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! Certainly protective without being bulky or heavy. The color options are really pretty and the incorporated pull out ring is very convenient for when you need that extra security.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool useful case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool case that protects and allows for wireless charging. This is great if you want a pop socket type holder, but don’t want to have to remove it to charge wirelessly. It does feel a little cheaper than most otter box cases. Probably to allow the signal to go through for charging.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Grip

    Rated 2 out of 5 stars

    Otter grip not so cool idea

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the cover primarily for the Otterbox name. It's known as a solid product. The popout of the grip was cool, until I realized that it doesn't prop up your phone. I promptly returned it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there, Jocelyn! So sorry to hear the OtterGrip Symmetry Series case wasn't what you were hoping for. However, you are correct to say that the built-in grip is not designed to double as a kickstand for your device. If you're looking for a case that features a grip that also works to prop up your phone for handsfree viewing, we'd recommend taking a look at our Otter + Pop Symmetry Series case. Please don't hesitate to give our awesome Otters a buzz at 1-855-688-7269 with any questions or if we can be of any additional help to you.

      Cheers,
      OtterBox Customer Support OtterBox

  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Otterbox protection!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely protective and handles really well .A solid case for any smart phone I am completely Satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Grip

    Rated 5 out of 5 stars

    Love my new case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new OtterBox case provides the impact resistance needed and is slip-proof in my hand. Much better than the previous case.

    I would recommend this to a friend
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