Customer Ratings & Reviews
- Model:
- 77-89373
- SKU:
- 6528157
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the OtterGrip Symmetry Series' excellent protection and secure grip, praising its quality and the convenient pop socket. Many appreciate the case's slim fit and compatibility with MagSafe and wireless charging, although some users noted that the color may fade over time and that the case might not be for everyone. The ease of use and lightweight design were also frequently mentioned positive aspects.
This summary was generated by AI based on customer reviews.
Not worth the money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke 7 months later. I rarely used the grip handle thing and this morning found it off the case. Going to the store tmrw
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear you experienced an issue with the OtterGrip portion of this case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation as we have an amazing warranty!
Cheaply made not worth the money.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After only two weeks of normal use the part that you out is already messed up and is such a pain to get it to go back flush with the case it’s worn out already and the case itself has changed colors looks faded.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Oh no! We're so sorry to learn about your experience with the OtterGrip Symmetry Series case for your iPhone 14 Pro Max. If that back grip fell out of place on you, you should be able to pinch the edges of the circle together in order to slip that piece back into your case. We'd also like to apologize for any disappointment you've had with that case materials there. There are actually a few factors that can potentially cause something like this, but our Otter engineers work hard to keep such cosmetic complications at bay. We'd like to gather some more information from you on this case in order to see what we can do to make things right by you. Please give our customer service team a call at 1-855-688-7269 and they'd be more than happy to assist you further.
Kindly,
OtterBox Customer Support
Otter Box- OtterGrip Symmetry
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color, terrible grip system. Shell is very heavy.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! Thank you for your feedback. We work tirelessly to improve our products thanks to reviews like this one. If you are having issues with the case, we have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
didn't work well and returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The finger grip didn't work well. That was only reason to pay extra for the cover. So I returned it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, John! We are so sorry that the OtterGrip feature was not to your liking. While it sounds like you have remedied the issue with a return to the place of purchase, please know our Customer Service Team is always more than happy to help with any questions or issues that may arise!
Broke day 1
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sturdy at all. Better off going with a pop a grip
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Andrew! We are so sorry to hear that you have experienced an issue with the grip portion of the OtterGrip Symmetry Series case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Sucks!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The back isn’t what they used to be. It’s sucks!!!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .The OtterGrip Symmetry Series is a brand new product with a different style of grip designed to meet new needs! We still have many options within that Symmetry Series for iPhone 14 Pro Max, including the Symmetry + and the Otter + Pop Symmetry that you may have grown to know and love!
- Pros mentioned:Fit, Grip
Perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case is exactly what I needed. It’s sleek fits in my pocket and easy to hold with handle.
I would recommend this to a friend Comfy and protective
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just as the title says PLUS the grip socket is amazingly handy and innovative!!
I would recommend this to a friendExcllent and safe protection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very durable and convenient. I would most definitely recommend this to a friend !
I would recommend this to a friendPopsockets are so much better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stick to the original Popsockets!!! Much better. Trust me
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there! Thanks so much for taking the time to share your thoughts on the OtterGrip Symmetry Series case with us. We understand why you might prefer the Otter + Pop Symmetry Series case, but the OtterGrip was specifically design with MagSafe compatibility in mind for those folks who enjoy using the MagSafe features offered by their device. Please feel free to give our customer service team a call at 1-855-688-7269 with any questions or if you'd like to chat about this some more.
Cheers,
OtterBox Customer Support
