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Customer Ratings & Reviews

Your price for this item is $5.99
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The comparable value price is $24.99

Customer reviews

Rating 4.4 out of 5 stars with 62 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about how the separator keeps their coolers organized. However, some customers are not satisfied with the size of the separator, saying it is too big for their coolers. Others are not happy with the price, saying it is too high. There are also concerns about the separator not being watertight, allowing water to seep through.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-62 of 62 reviews
  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    Doesn’t fit

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a free item with purchase of the Venture 25. It is to tall for the cooler

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about any confusion with your recent purchase! That Separator is designed to work with our Venture 45 and Venture 65, but it isn't compatible with the Venture 25. We'd recommend reaching out to Best Buy to see if they have any other accessories available for that promotion!

      Best,
      OtterBox Customer Service Team OtterBox

  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    Does not fit in cooler

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They may have sent me the wrong one. It is too big for cooler.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there,

      We're so sorry for the mix-up. Could you possibly reach out to us here for further assistance: bit.ly/ContactOtter

      Best,
      OtterBox Customer Service Team OtterBox