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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 109 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers frequently mention the Symmetry Cactus Leather Series Hard Shell for MagSafe for Apple iPhone 16 Pro Max's quality and protection. Many appreciate the grip, texture, fit, and overall feel of the case. The sleek design and appealing appearance are also well-received; however, some customers have noted concerns about the durability of the material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 109 reviews
  • Rated 3 out of 5 stars

    Good case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice case with one exception. The large cutout for the camera control button leaves the edge of the iPhone exposed which could cause it to break if dropped.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We hope you enjoy the great protection of this case! Should any questions arise as you enjoy the case, please feel free to reach out to our Customer Service Team, as we would be happy to assist! OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Solid protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clean style cover. I always like that little added protection for my phone. Helps to protect my phone from drops.

    I would recommend this to a friend
  • Cons mentioned:
    Material

    Rated 2 out of 5 stars

    Not great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a leather case, this is NOT the one. This is basically a plastic case with a stamped back made to resemble leather. It’s a rough pebble type feel. The front edges surrounding the screen are very rough and coarse. Is like sandpaper. The side camera control cutout isn’t ideal, but it is also not unusual amoung case makers. On the positive side, the button covers are great, well placed, and have a nice click to them. If you ok wirh a plastic case resembling pebble leather, this is a fine option. If you are looking for a more traditional smooth soft leather, this is not the case for you.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear you are experiencing an issue with your case. Please reach out to our CS Team by phone or via chat, should further questions arise with the Cactus Leather product, and we are happy to help! OtterBox

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good case. I added a pop socket to it with Magnet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone case ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit! Very sleek in design! Light weight too! I’ve been using otter box cases since the iPhone7… great product!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    BEST PLACE TO PURCHASE IS BEST BY ONLY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OVER ALL EXCELLENT. ALL ITEMS ARE IN BEST BY HAVE HIGH QUALITY , RESONABLE PRICE , VARITY OF ITEMS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great image.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it! I have been asked about it so many times! Where did I buy it! And I told them Beat Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case came in nice colors and very durable. Exceeded expectations

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Nice case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic, held up good the first month. Lets see what happens on another

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Slim case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. It does feel like the camera lens are exposed when you lay the case down on hard surfaces.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this to anyone great quality and value

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great case solid slim fit case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case love the fit. Way to go on this one otter box 15 years plus I’ve been a customer

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Not too bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I dont drop my phones much but has plenty of protection for when i set it down anywhere so it doesn't get scratched

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot go wrong with an Otterbox to protect your valuable equipment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OtterBox

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design looks good and feels good, Although my phone cracked with this product on.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us with any questions or if you’d like a new case. OtterBox

  • Rated 2 out of 5 stars

    Not functional at all.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks sleek and clean and professional but functionally this does not work. My charging cord did not properly fit in the input slot. Causing my phone to become disconnected while driving or not charging overnight. I ended up having to return this item.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! While the original purchase placed fully met your needs, please contact our Customer Service Team with any product questions. OtterBox

  • Pros mentioned:
    Case feel

    Rated 5 out of 5 stars

    Nice case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case I love the way it makes the phone feel I have one on each phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Case!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Very nice!! It looks very expensive and also it is light.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    IPhone case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High recommend. i use everyday and Easy to use. Well protected

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Little protection for the front edges of phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case provides no protection for the front corners of the phone. It appears like it does but I have somehow cracked a record number of screen protectors with this case while my phone was in my pocket. In less than a month I've went through 3 without ever dropping my phone.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear you experienced an issue with your case, associated with your screen protector. If the screen protector is our product also, we can assist with a warranty replacement!
      Please reach out to our Customer Service Team and we are happy to help with this situation! OtterBox

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