Customers frequently mention the Symmetry Cactus Leather Series Hard Shell for MagSafe for Apple iPhone 16 Pro Max's quality and protection. Many appreciate the grip, texture, fit, and overall feel of the case. The sleek design and appealing appearance are also well-received; however, some customers have noted concerns about the durability of the material.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 109 reviews
Rated 3 out of 5 stars
Good case
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a very nice case with one exception. The large cutout for the camera control button leaves the edge of the iPhone exposed which could cause it to break if dropped.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello! We hope you enjoy the great protection of this case! Should any questions arise as you enjoy the case, please feel free to reach out to our Customer Service Team, as we would be happy to assist!
Pros mentioned:
Protection
Rated 5 out of 5 stars
Solid protection
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice clean style cover. I always like that little added protection for my phone. Helps to protect my phone from drops.
I would recommend this to a friend
Cons mentioned:
Material
Rated 2 out of 5 stars
Not great
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you’re looking for a leather case, this is NOT the one. This is basically a plastic case with a stamped back made to resemble leather. It’s a rough pebble type feel. The front edges surrounding the screen are very rough and coarse. Is like sandpaper. The side camera control cutout isn’t ideal, but it is also not unusual amoung case makers. On the positive side, the button covers are great, well placed, and have a nice click to them. If you ok wirh a plastic case resembling pebble leather, this is a fine option. If you are looking for a more traditional smooth soft leather, this is not the case for you.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello! We are so sorry to hear you are experiencing an issue with your case. Please reach out to our CS Team by phone or via chat, should further questions arise with the Cactus Leather product, and we are happy to help!
Pros mentioned:
Quality
Rated 5 out of 5 stars
Case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really good case. I added a pop socket to it with Magnet
Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us with any questions or if you’d like a new case.
Rated 2 out of 5 stars
Not functional at all.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks sleek and clean and professional but functionally this does not work. My charging cord did not properly fit in the input slot. Causing my phone to become disconnected while driving or not charging overnight. I ended up having to return this item.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The case provides no protection for the front corners of the phone. It appears like it does but I have somehow cracked a record number of screen protectors with this case while my phone was in my pocket. In less than a month I've went through 3 without ever dropping my phone.
Hello! We are so sorry to hear you experienced an issue with your case, associated with your screen protector. If the screen protector is our product also, we can assist with a warranty replacement! Please reach out to our Customer Service Team and we are happy to help with this situation!