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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 100 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers highly value the quality, grip, and fit of the Symmetry Cactus Leather Series Hard Shell case. Many appreciate its durable feel and secure grip, while the snug fit is also frequently praised. However, some customers express concerns about the case's protective capabilities, citing instances of damage despite using the case. Several reviews mention issues with the case's ability to fully protect the phone's corners and screen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 100 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Style and protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Style and protection. Some scuffing after minor drops. But doesn’t take away from overall look.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Amazing Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its the most durable case, and very good looking at the same time

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    16 pro max case

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love otterbox! I have used multiple otterbox covers and never had a complaint. I am very clumsy so i drop my phone regularly…. Protects it well.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Like the design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong case. But the outer layer skin peels off when trying to open the case when you hard press on the edges

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection, Quality

    Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is really good for if you drop it if you have kids protect your phone Good sturdy case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good didnt last

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the look and feel of the case but the corners of the case wore off pretty quick. To be fair I work in pretty rough conditions but I keep my phone in my lunch box all day, so I think the issue stems from ratteling around in my lunch box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple, Chic, Durable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stays true to the quality of the brand. I’ve dropped my phone several times and it has not damaged the actually phone itself. Slick and the design doesn’t not make it feel so bulky. Minimalist design

    I would recommend this to a friend
  • Pros mentioned:
    Case feel, Fit

    Rated 3 out of 5 stars

    Decent case with ond glaring problem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall i like how this case feels and protects my phone . Fits on really snug , however i cant get over the massive cutout otterbox made for the new camera button. It feels awkward holding it with one hand. It really is a deal breaker, of what could have been a really good case .

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      The new and improved designed cases work seamlessly with Apple's new camera control button on the Apple iPhone 16 line of cases. Our engineering team not only found that the new notch does not diminish the drop protection of the case, we also re-engineered these cases to be Drop+ 7x rated. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with any other questions or concerns you may have. OtterBox

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, texture is very organic, & love the color

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it’s the perfect case not only does it protect it looks clean.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim but comfortable and not slippery. With phone and otter box case it fits nicely in a back or cell phone pocket

    I would recommend this to a friend
  • Cons mentioned:
    Material

    Rated 4 out of 5 stars

    iPhone 16ProMax Symmetry Cactus leather Rich Adobe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this case is the perfect alternative to leather, how ever it does not have that smell of leather we all know an love, nor does it it have the feel. however still a great looking and feeling case. This Brown Cactus Leather case looks fantastic on my Natural Titanium 16 ProMax

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    GOAT Case

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case. I’ve tried multiple cases but this one just feels great in the hand… highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otter box protected my last iPhone. So upon purchasing a new iPhone I did not hesitate to buy a cover for my new iPhone, but not black, I could never find it!

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid case. Smooth but not slippery. Only downside for me is the color. I was hoping it would grow on me but I don’t love it. Would go with brown or black if I did it again.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    nice leather feel!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with the leather cases hard to find in an affordable store. this is a strong case. while it may not be real leather its quality feel is superb!

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for my new phone. And easy to hold on.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    BEST CASE EVER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case, definitely reccomened it if you're looking for a case for your iphone 16promax

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not recommended.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The big problem is the way it covers the camera button. I’ve lost 3 good quality screen protectors because of this case. It ONLY cracks in the same exact corner… right where it’s completely naked next to the camera button. Do not recommend.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We have a great warranty, and great screen protection available on the OtterBox website that works with all of our case series. Our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this! OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Better than Fort Knox & I can see the Gold !!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this OtterBox case and the additional screen protector that the Geek Squad installed. Great investment to the longevity of my new iPhone 16 Pro Max plus it looks really really good. The Geek Squad was quick & super nice as always.

    I would recommend this to a friend
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