Customers highly value the quality, grip, and fit of the Symmetry Cactus Leather Series Hard Shell case. Many appreciate its durable feel and secure grip, while the snug fit is also frequently praised. However, some customers express concerns about the case's protective capabilities, citing instances of damage despite using the case. Several reviews mention issues with the case's ability to fully protect the phone's corners and screen.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 100 reviews
Rated 5 out of 5 stars
Great image.
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Loved it! I have been asked about it so many times! Where did I buy it! And I told them Beat Buy!
Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us with any questions or if you’d like a new case.
Rated 2 out of 5 stars
Not functional at all.
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks sleek and clean and professional but functionally this does not work. My charging cord did not properly fit in the input slot. Causing my phone to become disconnected while driving or not charging overnight. I ended up having to return this item.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The case provides no protection for the front corners of the phone. It appears like it does but I have somehow cracked a record number of screen protectors with this case while my phone was in my pocket. In less than a month I've went through 3 without ever dropping my phone.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello! We are so sorry to hear you experienced an issue with your case, associated with your screen protector. If the screen protector is our product also, we can assist with a warranty replacement! Please reach out to our Customer Service Team and we are happy to help with this situation!
Rated 5 out of 5 stars
Phone case
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the case feels great and looks great and keeps phone safe
This reviewer received promo considerations or sweepstakes entry for writing a review.
This has a nice look and feel but mine already has a tear in it after a couple weeks of use and I foresee having to buy a new case within the first year
We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Pros mentioned:
Quality
Rated 5 out of 5 stars
m
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
good quality case so far.
have it for a week, will see how it holds up