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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 3.6 out of 5 stars with 17 reviews

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Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

59%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-17 of 17 reviews
  • Rated 2 out of 5 stars

    Feels good, but leaves an exposed edge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the feel of the leather, having some sort of texture gives it a nice hand feel. The dealbreaker is the completely exposed corner of the phone next to the new camera control. One wrong drop and you’re cracking the side of the screen, no matter if there’s a screen protector on it or not.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      The new and improved design work seamlessly with Apple's new camera control button on the Apple iPhone 16 line of our cases. Our engineering team not only found that the new notch does not diminish the drop protection of the case, we also re-engineered these cases to be Drop+ 7x rated up from Drop+ 4x rated on previous versions. OtterBox

  • Best Buy Employee

    Rated 5 out of 5 stars

    Best Case for Desert Titanium

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After picking up the new desert titanium 16 pro max, you arent left with too many choices that perfectly match the color until I found THIS case. Great overall feel, excellent color, and so far: solid protection. With Otterbox’s track record, this is a great option in my opinion.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy for longevity or protection.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case already has signs of wear and tearing after 3 days of use. Only dropped phone once from a hip height and cracked my screen protector. Very disappointed and quite a waste of money.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Rated 4 out of 5 stars

    iPhone 16ProMax Symmetry Cactus leather Rich Adobe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this case is the perfect alternative to leather, how ever it does not have that smell of leather we all know an love, nor does it it have the feel. however still a great looking and feeling case. This Brown Cactus Leather case looks fantastic on my Natural Titanium 16 ProMax

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent case with ond glaring problem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall i like how this case feels and protects my phone . Fits on really snug , however i cant get over the massive cutout otterbox made for the new camera button. It feels awkward holding it with one hand. It really is a deal breaker, of what could have been a really good case .

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      The new and improved designed cases work seamlessly with Apple's new camera control button on the Apple iPhone 16 line of cases. Our engineering team not only found that the new notch does not diminish the drop protection of the case, we also re-engineered these cases to be Drop+ 7x rated. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with any other questions or concerns you may have. OtterBox

  • Rated 5 out of 5 stars

    Leather case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and durable makes your phone look elegant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good iPhone cover I recommend it at least till now

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Case

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchase was a very great case. It protects my phone very well and I double down with protection to add a screen protector to it. No cracks at all so far definitely would highly recommend for slim cases for small pockets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not too bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I dont drop my phones much but has plenty of protection for when i set it down anywhere so it doesn't get scratched

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced, no drop resistance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome feeling and looking case. However not very good with drops. Dropped on the first day with a new phone and cracked the whole back and screen. Short drop too!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case. OtterBox

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product fits perfectly. I would buy another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    m

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality case so far. have it for a week, will see how it holds up

    I would recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Trash Case

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only dropped it once and it is torned from the side and the screen protector also shattered

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Rated 1 out of 5 stars

    Could be great…

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case fits SO snug its hard to get on or take off. Cannot use any camera protectors with it. The buttons on the side were all angled and janky. Constantly getting stuck down. Loved the look and feel of this case but definitely needs improvement.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear you are experiencing an issue with your Symmetry Cactus Leather Series case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation! OtterBox

  • Rated 5 out of 5 stars

    Very nice case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case fits well, has a nice feel, and very satisfying button clickiness. I don’t understand the complaint of having an exposed edge by the camera control button. You’re buying the case knowing that. If you don’t like that aspect, then don’t buy it. It’s thin but doesn’t feel cheap. Also has a decent grip so it doesn’t slide out of your hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT SPOT ON

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NIce slick leather brown its really nice definitly worth it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good looking, but no protection.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with how my phone feels with this case and also with how responsive the buttons are. I dropped it once from a table and dent the case pretty bad and broke the screen protector. Since its otterbox i thought it would be the only case i bought but im going to get another one with a little more protection

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! Thank you for your feedback about the new design for the iPhone 16 Pro Max Symmetry Series Cactus Leather. We have taken your feedback to the company for future consideration on this option. OtterBox