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Customer Ratings & Reviews

Your price for this item is $44.99
The comparable value price is $59.99

Customer reviews

Rating 3.7 out of 5 stars with 29 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

62%would recommend to a friend

Customers are saying

Customers consistently note concerns about the Symmetry Cactus Leather Series Hard Shell's protection for the Apple iPhone 16 Pro Max. Multiple customers reported cracked screens and damage to their phones even with a screen protector. However, some customers appreciate the texture of the case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 29 reviews
  • Cons mentioned:
    Protection

    Rated 2 out of 5 stars

    Feels good, but leaves an exposed edge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the feel of the leather, having some sort of texture gives it a nice hand feel. The dealbreaker is the completely exposed corner of the phone next to the new camera control. One wrong drop and you’re cracking the side of the screen, no matter if there’s a screen protector on it or not.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      The new and improved design work seamlessly with Apple's new camera control button on the Apple iPhone 16 line of our cases. Our engineering team not only found that the new notch does not diminish the drop protection of the case, we also re-engineered these cases to be Drop+ 7x rated up from Drop+ 4x rated on previous versions. OtterBox

  • Best Buy Employee

    Rated 5 out of 5 stars

    Best Case for Desert Titanium

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After picking up the new desert titanium 16 pro max, you arent left with too many choices that perfectly match the color until I found THIS case. Great overall feel, excellent color, and so far: solid protection. With Otterbox’s track record, this is a great option in my opinion.

    I would recommend this to a friend
  • Cons mentioned:
    Protection

    Rated 1 out of 5 stars

    Do not buy for longevity or protection.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case already has signs of wear and tearing after 3 days of use. Only dropped phone once from a hip height and cracked my screen protector. Very disappointed and quite a waste of money.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    OtherBox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this case is pretty smooth and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid case, feels slim and sleek. I’ve dropped it a ton but no damage yet

    I would recommend this to a friend
  • Pros mentioned:
    Good coverage
    Cons mentioned:
    Not real leather, Rough edges

    Rated 2 out of 5 stars

    Not great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a leather case, this is NOT the one. This is basically a plastic case with a stamped back made to resemble leather. It’s a rough pebble type feel. The front edges surrounding the screen are very rough and coarse. Is like sandpaper. The side camera control cutout isn’t ideal, but it is also not unusual amoung case makers. On the positive side, the button covers are great, well placed, and have a nice click to them. If you ok wirh a plastic case resembling pebble leather, this is a fine option. If you are looking for a more traditional smooth soft leather, this is not the case for you.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear you are experiencing an issue with your case. Please reach out to our CS Team by phone or via chat, should further questions arise with the Cactus Leather product, and we are happy to help! OtterBox

  • Pros mentioned:
    Appearance

    Rated 4 out of 5 stars

    iPhone 16ProMax Symmetry Cactus leather Rich Adobe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this case is the perfect alternative to leather, how ever it does not have that smell of leather we all know an love, nor does it it have the feel. however still a great looking and feeling case. This Brown Cactus Leather case looks fantastic on my Natural Titanium 16 ProMax

    I would recommend this to a friend
  • Pros mentioned:
    Cute design
    Cons mentioned:
    Scratch resistance

    Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a really cute case, but i accidentally dropped it and it scratched very easily

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 3 out of 5 stars

    Small charge port weak magafe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first time with something in this lineup the texture is nice it does however lack the safe feeling of its bigger cases and does leave me to worry about it overall mag safe is mildy weaker than the other case options but still good enough ive not tried the bottom port is slender making some cables not fit nicely in

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We hope you enjoy the great protective nature of this case! Should any questions arise or should there be anything we can assist with, please reach out to our CS Team by phone or via chat, and we are happy to help! OtterBox

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Case

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchase was a very great case. It protects my phone very well and I double down with protection to add a screen protector to it. No cracks at all so far definitely would highly recommend for slim cases for small pockets.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for my new phone. And easy to hold on.

    I would recommend this to a friend
  • Cons mentioned:
    Protection

    Rated 2 out of 5 stars

    Overpriced, no drop resistance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome feeling and looking case. However not very good with drops. Dropped on the first day with a new phone and cracked the whole back and screen. Short drop too!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case. OtterBox

  • Rated 3 out of 5 stars

    Decent case with ond glaring problem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall i like how this case feels and protects my phone . Fits on really snug , however i cant get over the massive cutout otterbox made for the new camera button. It feels awkward holding it with one hand. It really is a deal breaker, of what could have been a really good case .

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      The new and improved designed cases work seamlessly with Apple's new camera control button on the Apple iPhone 16 line of cases. Our engineering team not only found that the new notch does not diminish the drop protection of the case, we also re-engineered these cases to be Drop+ 7x rated. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with any other questions or concerns you may have. OtterBox

  • Pros mentioned:
    Good coverage

    Rated 5 out of 5 stars

    Good one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good iPhone cover I recommend it at least till now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Landman

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you think it looks like the case from landman, you are correct. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case I love the way it makes the phone feel I have one on each phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not too bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I dont drop my phones much but has plenty of protection for when i set it down anywhere so it doesn't get scratched

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case for ip16

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t recommend any other case except this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product fits perfectly. I would buy another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leather case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and durable makes your phone look elegant

    I would recommend this to a friend