Customers highly value the quality, grip, and fit of the Symmetry Cactus Leather Series Hard Shell case. Many appreciate its durable feel and secure grip, while the snug fit is also frequently praised. However, some customers express concerns about the case's protective capabilities, citing instances of damage despite using the case. Several reviews mention issues with the case's ability to fully protect the phone's corners and screen.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 99 reviews
Pros mentioned:
Quality
Rated 5 out of 5 stars
Review
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Would recommend this to anyone great quality and value
This reviewer received promo considerations or sweepstakes entry for writing a review.
Design looks good and feels good, Although my phone cracked with this product on.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us with any questions or if you’d like a new case.
Rated 2 out of 5 stars
Not functional at all.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks sleek and clean and professional but functionally this does not work. My charging cord did not properly fit in the input slot. Causing my phone to become disconnected while driving or not charging overnight. I ended up having to return this item.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello! While the original purchase placed fully met your needs, please contact our Customer Service Team with any product questions.
Rated 5 out of 5 stars
It’s an Otterbox through and through
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Otterbox quality never disappoints. Fits correctly. Functions correctly. Textured leather is easy to hold.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good. I dont drop my phones much but has plenty of protection for when i set it down anywhere so it doesn't get scratched
I would recommend this to a friend
Rated 2 out of 5 stars
Little protection for the front edges of phone.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The case provides no protection for the front corners of the phone. It appears like it does but I have somehow cracked a record number of screen protectors with this case while my phone was in my pocket. In less than a month I've went through 3 without ever dropping my phone.
Hello! We are so sorry to hear you experienced an issue with your case, associated with your screen protector. If the screen protector is our product also, we can assist with a warranty replacement! Please reach out to our Customer Service Team and we are happy to help with this situation!
Rated 5 out of 5 stars
Phone case
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the case feels great and looks great and keeps phone safe
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it Very nice!! It looks very expensive and also it is light.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
IPhone case
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
High recommend. i use everyday and Easy to use. Well protected
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Phone case
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case really protects my phone from any damage I love it
I would recommend this to a friend
Rated 4 out of 5 stars
Nice Case
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Starts to show a bit of wear after the first week, but still it’s still solid.
I would recommend this to a friend
Rated 3 out of 5 stars
So so
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This has a nice look and feel but mine already has a tear in it after a couple weeks of use and I foresee having to buy a new case within the first year
We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Pros mentioned:
Quality
Rated 5 out of 5 stars
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
good quality case so far.
have it for a week, will see how it holds up