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Customer Ratings & Reviews

Your price for this item is $53.99
The comparable value price is $59.99

Customer reviews

Rating 4 out of 5 stars with 39 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

69%would recommend to a friend

Customers are saying

Customers highly value the quality, grip, and fit of the Symmetry Cactus Leather Series Hard Shell case. Many appreciate its durable feel and secure grip, while the snug fit is also frequently praised. However, some customers express concerns about the case's protective capabilities, citing instances of damage despite using the case. Several reviews mention issues with the case's ability to fully protect the phone's corners and screen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-39 of 39 reviews
  • Rated 5 out of 5 stars

    Great case solid slim fit case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case love the fit. Way to go on this one otter box 15 years plus I’ve been a customer

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Case

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchase was a very great case. It protects my phone very well and I double down with protection to add a screen protector to it. No cracks at all so far definitely would highly recommend for slim cases for small pockets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Case!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Very nice!! It looks very expensive and also it is light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Landman

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you think it looks like the case from landman, you are correct. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High recommend. i use everyday and Easy to use. Well protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case I love the way it makes the phone feel I have one on each phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case really protects my phone from any damage I love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a really cute case, but i accidentally dropped it and it scratched very easily

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Best case for ip16

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t recommend any other case except this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good iPhone cover I recommend it at least till now

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced, no drop resistance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome feeling and looking case. However not very good with drops. Dropped on the first day with a new phone and cracked the whole back and screen. Short drop too!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case. OtterBox

  • Best Buy Employee

    Rated 1 out of 5 stars

    Trash Case

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only dropped it once and it is torned from the side and the screen protector also shattered

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Pros mentioned:
    Grip, Quality

    Rated 5 out of 5 stars

    Classy, Sustainable Leather Option

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first how this would protect my iphone given the camera control cut out, but I have been pleasantly surprised! This is a fantastic case. The cutout actually makes the phone easier to use. The case feels very durable, grippy, and fits in the hand nicely. I will be buying this one again!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip

    Rated 5 out of 5 stars

    Very nice case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case fits well, has a nice feel, and very satisfying button clickiness. I don’t understand the complaint of having an exposed edge by the camera control button. You’re buying the case knowing that. If you don’t like that aspect, then don’t buy it. It’s thin but doesn’t feel cheap. Also has a decent grip so it doesn’t slide out of your hands.

    I would recommend this to a friend
  • Cons mentioned:
    Case protection

    Rated 1 out of 5 stars

    Worst Case I Have Purchased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try to find cases that provide protection but are also sylish. I thought with the name Otterbox, I was protected. The case looked and kind of felt like leather. I hate cases that are extremely smooth and then my phone slides around when I am driving. The case has just enough texture so it won’t. HOWEVER… they obviously didn’t test their case before production. The edges of the case facing the front of the phone has already started to show wear, like the color is rubbing off. FURTHER.. the corners of thr case do not secure the phone. This causes to phone to rise out of the case, just enough where the glass of my phone is flush with the case. I just got my phone and now my screen is chipped after it fell out of my hand getting out of my car. It didn’t provide any protection from simply 2 feet. I wont buy Otterbox products ever again… I am beyond disappointed!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case. OtterBox

  • Cons mentioned:
    Case protection

    Rated 2 out of 5 stars

    NOPE! Cute, no function

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is cute and eco friendly, but DOES NOT function as a case. My phone screen has cracked twice in 4 months (even with a screen protector). I will avoid foul language, but DO NOT by this

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case. OtterBox

  • Cons mentioned:
    Case protection

    Rated 2 out of 5 stars

    Good looking, but no protection.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with how my phone feels with this case and also with how responsive the buttons are. I dropped it once from a table and dent the case pretty bad and broke the screen protector. Since its otterbox i thought it would be the only case i bought but im going to get another one with a little more protection

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! Thank you for your feedback about the new design for the iPhone 16 Pro Max Symmetry Series Cactus Leather. We have taken your feedback to the company for future consideration on this option. OtterBox

  • Cons mentioned:
    Case protection

    Rated 1 out of 5 stars

    Could be great…

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case fits SO snug its hard to get on or take off. Cannot use any camera protectors with it. The buttons on the side were all angled and janky. Constantly getting stuck down. Loved the look and feel of this case but definitely needs improvement.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear you are experiencing an issue with your Symmetry Cactus Leather Series case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation! OtterBox

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    PERFECT SPOT ON

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NIce slick leather brown its really nice definitly worth it

    I would recommend this to a friend