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Customer Ratings & Reviews

OtterBox - Symmetry Folio Case for Apple® iPad® mini 4 - Glacier Storm-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 179 reviews

92%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-5 of 5 Reviews
  • Rating: 2 out of 5 stars

    Okay but flawed

    Posted
    TC2010
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    It's a stylish case with decent protection for the iPad. But there are some significant flaws. 1 - the case is fairly heavy. iPad mini 4 and the case feel heavier than an iPad Air 2 with a less bulky case. Maybe that's to be expected for the protection provided, but why can Lifeproof cases provide as much protection without being so heavy? 2 - the pivot that allows the screen to rotate is really stiff. It takes 2 hands and a lot more force than expected to twist the screen around. 3 - there are only 1 set of magnets on the bottom side of the case for latching the top cover. If you rotate the screen around 180 degrees, you will no longer be able to latch the case without rotating the whole screen back, which entirely defeats the purpose of being able to rotate the screen. What not just limit the case to 90 degrees of rotation in one direction if you're going to cheap out and not put sets of magnets in the case bottom. In the end, it's a good idea marked by a flawed execution. Zerochroma still offers a better solution for being able to use your iGadget in any orientation.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Fabric began to rip the second day

    Posted
    Urgirlinmyjetta
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I had high hopes for this case, but the second day of owning the otter box symmetry for the iPad mini 4 it began to rip...and rip in an odd place. I know there's a lifetime warranty but for the case to break down so early in it's life means the build quality isn't there.

    No, I would not recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hi there,

      We’re sorry that the fabric is ripping on this Symmetry Folio case. This is disappointing but we assure you that this is not at all typical. We definitely want to give this another try. Please give our friendly Otters a call at 1-855-688-7269, and we will gladly get a new warranty replacement lined up in practically no time at all!

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rating: 2 out of 5 stars

    Its ok

    Posted
    John1971
    • Verified PurchaserVerified Purchase

    I purchased this cover for my wife's ipad mini for protection. It is good for protecting the ipad but the cover has a stain on it and the stitching on the cover is not great at all. Buy at your own risk.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Did not fit my ipad mini..

    Posted
    Mom2Three
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I was told by Best Buy sales member it would fit all ipad minis, this is unture. I had to return item. Only buy for the specified ipad mini.

    No, I would not recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hi there,

      We are sorry for any confusion with the Symmetry Folio case. True, we do make specific cases for the iPad Mini 4 and the iPad Mini 3/2/1. Thankfully you should be able to return this product to Best Buy for the correct model.

      Of course, if you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rating: 2 out of 5 stars

    Good case

    Posted
    srjames31
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a very good case except the magnetic closure is very weak & doesn't keep the case closed.

    No, I would not recommend this to a friend