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Customer Ratings & Reviews

OtterBox - Symmetry Folio Case for Apple® iPad® mini 4 - Glacier Storm-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 179 reviews

92%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-17 of 17 Reviews
  • Rating: 3 out of 5 stars

    Good case, bad material for a cover (tweed)

    Posted
    retiredITProfessional
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Purchased case for new iPad Mini 4 on Sunday afternoon (4/10/16). The main reason for purchasing this case was that I could view the device either portrait or landscape. I appreciate the OtterBox brand for its reputation for high levels of device protection. I like the feel of the non-skid material on the inside cover and the fact there are options multiple viewling angles regardles of the rotation. The case has "cut-outs" so that can listen to your device. They are even positioned better for listening then where Apple put the speakers - they are on the top so that they won't be blocked. It is also a smart cover so that the device will turn on just by unwrapping the outer flap. One small issue with that - since the case allows for 360 degree rotation, it is very easy to reposition the device facing the wrong way in landscape mode, since the magnets are only on one side of the inner housing. Even easier for me, because I prefer the home button to be on my left in landscape, which, of course is the "wrong way" for the flap to stay closed. While I was at Best Buy, I inserted iPad into the case twice, once to try and once after the screen protector was applied. Sunday night I noticed a spot where the case had begun to fray which I hadn't noticed before. Didn't use the device that night at all and it sat on my bed acted as a "base" for my iPhome. Monday morning I noticed two additional spots where the fabric was now fraying, which weren't fraying when I went to bed. This is all within 18 hours of purchase, at least half of that time I was asleep. So the bottom line is that the case is great, device fits well and has corner to corner and full back protection. I always get a screen protector first thing, so if the wrap-around cover isn't as protective as other OtterBox models, I'm still well covered. However, this wide weaved tweed polyester, does not seem to be as durable as other types of fabric I've encountered on device covers. When I was at the store, I found the Black Night version for the Mini 1,2,3 and specifically asked for it. The associate that first assisted me told me that they didn't have it and even tried to show me that it was not offered by Best Buy. I didn't read the web page closely until just before writing this review. DON'T LET THIS HAPPEN TO YOU! All the man had to do was touch of the black square next to the white one on the right hand side of the description (where the colors always appear.) This cost the company a sale! I now also have the Black Night version and the OtterBox representative assures me that it is leather. He told me he loves his, and I can see why. I do NOT recommend either of the two "tweeds": Glacier Storm or Coastal Dusk.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Difficult to get iPad in

    Posted
    Teeann
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This case is mainly for my work iPad so I don't have to take the actual iPad out at all but it took both myself and my husband over 30 mins to get the iPad into the case. So if you were needing to remove your pad a lot I wouldn't recommend this case. There is also not a rotation option like you have with the same cover for the Air 2 or pro. It does it's job for me and looks nice.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Magnetic flap is always in the way.

    Posted
    LWest
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Pros: Perfect for for the mini 2. Cons: very hard to turn the iPad to the vertical position. Also, when using the cover as a stand the "fold over flap" is always in the way. My old iPad cover did I not have this magnetic flap, only an elastic band and that worked great, nothing to be in the way. Another problem is the camera eye is not covered when not in use.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Ok case

    Posted
    Nursecammi
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a very nice looking case works well and very sleek when closed it looses points for the fact that when opened there is no magnet on the back side to keep it closed when folded back. I do like the option to prop for watching movies or FaceTime but its temperamental and falls down easily.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Multiple usage

    Posted
    Vystarr
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My husband got this case as he purchased an iPad mini 4. The case fits well and swivels for multiple views. The one complaint is that the cover leaves "marks" in the iPad screen as there are notches to hold up the iPad for additional hands free support

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good Case for the most part

    Posted
    chanesworth
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    It is a good case. For the most part it is well constructed. My only complaint is that the magnets that hold the flap closed are very weak. The flap hardly ever stays closed and this can be annoying.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    It's a cover

    Posted
    pizzle1982
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This cover is fashionable. It does protect your iPad but the material started unraveling after a few days. So I would not recommend this to anyone because of that.

    No, I would not recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hi pizzle1982,

      We are sorry that this Symmetry Folio is starting to unravel. We promise you that this is not typical and we absolutely want to remedy this dilemma as soon as possible. Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement case set up!

      Best,
      OtterBox Customer Service Team otterbox

  • Rating: 3 out of 5 stars

    Versatile cover

    Posted
    Patbiss
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love the cover! It is easy to use for holding up my iPad and is stylish too. Only problem, the material is fraying in areas

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Went With The Name

    Posted
    ImJohn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Wasn't happy with the fit, too flimsy returned it IPad moved around thought it would be easy to drop

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Works well

    Posted
    JimC
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I am pleased with the function of the Folio Case. It works as advertised/expected.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Simple but good looking

    Posted
    Saltlife
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Replaced my old case with this thin profile one. I have received many compliments

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Otter is for iPad mini 4

    Posted
    Wetmoremama
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My daughter has had this product for a year and starting to fall apart

    No, I would not recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hi there,

      We are sorry that your daughter’s Symmetry Folio case is not going the distance. Thankfully we can easily replace compromised cases through our warranty! Simply give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement arranged in practically no time at all!

      Best,
      OtterBox Customer Service Team otterbox

  • Rating: 3 out of 5 stars

    It doesn't fit all ipad generations

    Posted
    Fordracingwife
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It's a nice case it just didn't fit my iPad and I had to return it

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Has worked great so far

    Posted
    Chris
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Heat cover for the price, granted we did get it on clearance

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Cool case

    Posted
    MovieGuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a big help protecting the iPad mini. Wife loves the color.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good cover but not for kids

    Posted
    Lands
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Cover is good but not good for small kids. Torn already

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Nice Look

    Posted
    stewey
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    stylish, for adults and some what responsbile......

    I would recommend this to a friend