Customers highly value the protective qualities and build quality of the Symmetry Series 360 Elite Folio Tablet Case. Many appreciate its ability to safeguard their iPad, exceeding the protection offered by other cases. However, a significant drawback reported by some users is the fragility of the Apple Pencil holder. Several customers experienced breakage of this feature within a short period of use.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-14 of 14 reviews
Rated 4 out of 5 stars
Slightly hard to open, but great quality
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pro-high quality; fits tightly, durable, easy access to charge port Con-opens with slight difficulty; buttons under cover hard to find/push; covers screen access making swipes inconsistent
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Very good
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was used to having the apple cover but this one feels alot safer and I like that there’s a slot for the apple pencil that slides in and out through a magnet. Would definitely recommend especially since its a slim profile and i hate bulky cases
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Durable case and really light
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case has been really good and prettt light while giving good protection
I would recommend this to a friend
Pros mentioned:
Case quality
Rated 5 out of 5 stars
Excellent.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excelent, because cover all sides of ipad, and have space to save the apple pencil if is necesary, if not, it looks like with out space. And is resistent.
I would recommend this to a friend
Rated 5 out of 5 stars
Great choice for the iPad!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The case works as advertised, fit and finish are great! Got it at the sale price.
I would recommend this to a friend
Rated 5 out of 5 stars
Smooth
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Solid, sleek and ergonomic design. Just what I needed for my college classes!
I would recommend this to a friend
Pros mentioned:
Case quality
Rated 5 out of 5 stars
A little pricey but I love it
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
By far the best iPad case I’ve used in a very long time
I would recommend this to a friend
Cons mentioned:
Pencil holder
Rated 3 out of 5 stars
It’s not the best
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice case. I don’t like the pencil holder it’s already broken and won’t snap back all the way. Otterbox can’t replace it because they are out of stock. Not very protective
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello, Nicole! We apologize that the pencil holder portion of the case has broken. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Pros mentioned:
Case quality
Rated 5 out of 5 stars
Exelent quality
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Exelent product and quality good handling at great price
I would recommend this to a friend
Rated 5 out of 5 stars
Should
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Protects and has a stylish look, the clear back lets me add stickers under case
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Awesome!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this case, definitely more protective than the apple brand case! Feels alot more sturdy and will actually protect the device if i happen to drop it on the floor. I highly recommend this case for the ipad!
I would recommend this to a friend
Cons mentioned:
Pencil holder
Rated 3 out of 5 stars
It broke so quickly!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Im so sad because I have loved all my otterbox products up until now. I purchased this case because my Apple pencil was not secure with my other case. However, the pull out feature on this case broke within the first week. Now the whole thing came off so my Apple pencil is exposed again.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello! We are so sorry to hear that your case broke. Please reach out to our CS Team by phone or via chat, and we are happy to help with this, as we have a great warranty!
Cons mentioned:
Pencil holder
Rated 2 out of 5 stars
Poorly made
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Do not buy this. I purchased this case for my wife’s iPad Pro.
The pencil holder broke off with in a week. The case is not well made, very expensive
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello, Yaga! We are so sorry to hear that the pencil holder portion of this case broke. We have a great warranty and we would be more than happy to assist with warranty replacement of this case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this process!
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great quality
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect classic protection for an expensive iPad Pro!
I would recommend this to a friend
Customer reviews from otterbox.com
User rating, 3.2 out of 5 stars with 89 reviews on otterbox.com.