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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 43 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the Symmetry Series Cactus Leather Soft Shell for Galaxy S25 Ultra, frequently praising its grip and textured feel which makes the phone easy to hold securely. Many appreciate the case's protective qualities, feeling confident it will safeguard their device. The positive feedback focuses on the case's tactile experience and its ability to protect the phone. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-43 of 43 reviews
  • Pros mentioned:
    Grip

    Rated 2 out of 5 stars

    OtterBox - Symmetry Leather

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Otterbox is not durable. The "leather" is soft and can get cut. Corners are wearing out after only 4 months. Good grip texture though. Good buttons, fit. Wish I had put a screen protector.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 1 out of 5 stars

    Case is falling apart the first week

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case looked great but after only one week the exterior skin started separating from the case.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this! OtterBox

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cant go wrong with otterbox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy otterbox for my iphones and now that i jumped to the S25 Ultra I have to get it. I always get the symmetry series will see how long the cactus leather last.

    I would recommend this to a friend
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