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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 47 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the Symmetry Series Cactus Leather Soft Shell for Galaxy S25 Ultra, highlighting its overall performance and ability to withstand drops. Users appreciate the enhanced grip it provides, along with the protection it offers without adding excessive bulk. The sleek design and perfect fit for the phone are also well-received features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-47 of 47 reviews
  • Rated 3 out of 5 stars

    decent case, very hard to take off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part it seems ok, the only reason I gave it 3 stars is because it is EXTREMELY difficult to take it off the phone. Shouldn't happen often, but if you are in a hurry to get it off, I just couldn't get it to happen.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Mike! We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Rated 5 out of 5 stars

    Otter Box rules!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeds expectations! Exceeds expectations! Exceeds expectations!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thumbs up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use this case since the more rugged ones from OtterBox didn't work well with my screen protector. So far It has served its purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an amazing phone greatest picture quality ever affordable

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 2 out of 5 stars

    OtterBox - Symmetry Leather

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Otterbox is not durable. The "leather" is soft and can get cut. Corners are wearing out after only 4 months. Good grip texture though. Good buttons, fit. Wish I had put a screen protector.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 1 out of 5 stars

    Case is falling apart the first week

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case looked great but after only one week the exterior skin started separating from the case.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this! OtterBox

  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Cant go wrong with otterbox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy otterbox for my iphones and now that i jumped to the S25 Ultra I have to get it. I always get the symmetry series will see how long the cactus leather last.

    I would recommend this to a friend
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