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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1248 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the Symmetry Series case for its excellent protection and great fit, highlighting its slim design and ease of use. Many appreciate the case's clarity and light weight, although some mention that the case may change color over time and is pricier than other options. A few customers noted that the case is not overly bulky.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,248 reviews
  • Rated 3 out of 5 stars

    Decent Case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing spectacular about this case...it's standard and performs as it should. Otterbox cases are expensive but from my experience has better protection than other off brands.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're glad to hear that your Symmetry Series case is doing its job! If there's anything specific about this case that is preventing this from being a 5-star experience, please give us a ring at 1-855-688-7269. We'd love to pass your thoughts along!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case has held up well and I enjoy being able to see the color of my phone for a change. Another great Otterbox product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item for my iPhone 11pro. Otterbox are my favorite. The only problem I have with this product is trying to turn on and off my phone. I have to dig my thumb to reach my power button.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Apple phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the cover to fit an Apple 11 Pro as per the product. However, I could not get it on the phone. Useless to me now.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there! We apologize for any trouble you may have had while trying to get the Symmetry Series case situated on your iPhone 11 Pro. We recommend by securing the top left corner of your device into the case first, so you're able to get those buttons situated in place. From there, you can slowly work your war around the edge of the case until everything is sitting nice and snug. We'll provide a quick installation video for you below that we hope helps. Please don't hesitate to give our CS team a call at 1-855-688-7269 with any questions, concerns, or if you need any additional assistance with your case.

      https://www.youtube.com/watch?v=aCf0nx42OFk

      Kindly,
      OtterBox Customer Support OtterBox

  • Rated 5 out of 5 stars

    Good case without obscuring phone color

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case, looks nice without obscuring or blocking color of actual case. I've used this case for different phone models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    11 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this new phone. A bit different than the old 5 I had but once I got used to it, I appreciate all the new features it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case durable and strong and I like the color cause you can still see your nice phone and it’s slim not bulky like the other cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome great color! Love the clear case so I see the color in of phone. Very durable and drop proof so I will never have to worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable and sheek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim fitting without compromising phone protection. Very durable and not flimsy. It is very snug and kinda hard to get off. Over all great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hip Hip Hooray

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough as to how well the entire process went. Got just what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returned, wrong Iphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this product, not because of the quality but it was my mistake when i ordered it. i got the Pro version and not the Pro Max.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, and fit my needs perfectly. The service I received at the store was phenomenal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This Case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this this case. I bought the clear with the glitter. It goes really well the gold cell phone that I bought. I get many compliments.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too expensive, great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only bought it bc it was on sale. Way too expensive imo. Great quality, buttons feel great. Super tight fight, hard to get phone out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new IPHOne 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre order made this purchase super convenient! Little to no wait time for pick up ! Lots of storage and the camera is one of the best features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what I was looking for and purchased it at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sparkly case

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife absolutely this glittery case! She was very happy to find it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox always delivers - great value, great reliability! So glad Best Buy carries this brand to meet my needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this case based on previous Otterbox cases on other iPhones. Size is great and the clear case looks good in the new iPhone 11 Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve stayed away from the otter box cases dude to the bulkiness in your pocket. However, the symmetry is very slim and extends good quality.

    I would recommend this to a friend
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