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Customer Ratings & Reviews

OtterBox - Symmetry Series Case for Apple® iPhone® 7 and iPhone® 8 - Black-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 1793 reviews

96%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-11 of 11 Reviews mentioning:
dirty
  • Rating: 4 out of 5 stars

    Protects the phone well

    Posted
    Zach
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Keeps the back and sides of the phone well protected, but dirt and dust collects in it very easily and the speakers of the phone get dirty.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Sturdy case

    Posted
    hurricanes717
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The case is very sturdy and trustworthy, but does show fingerprints and scratches very quickly and easily

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good for everyday

    Posted
    chemmom32
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This case is durable and slim but doesn't have a dust guard over the charging port so wouldn't be very good for places with a lot of dust.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Didnt Like it

    Posted
    SunriseMan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Otterbox is usually synonym of quality, unfortunaley not in this case, good thing is that Best Buy replaced it for a black one and now Im getting the quality I have always get from Otterbox!! In less than 2 weeks, this clear protector looked like I had it for 2 years, dirty, scratches, yellow-ish!

    No, I would not recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hi SunriseMan,

      We apologize that your initial Symmetry series didn't exactly meet expectations, but we're glad that Best Buy got you back on track to the case of your dreams! Should you have any further questions or comments, please always feel welcome to call our friendly representatives at 1-855-688-7269, and they'll be happy to help you out!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rating: 1 out of 5 stars

    blah

    Posted
    eddie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    it gets dirty and make it look ugly don't get it. buy something else

    No, I would not recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hi eddie,

      'Dirty' and 'ugly' weren't exactly the descriptions we were going for with this Symmetry series! We apologize that your current case isn't measuring up to expectations so far, and our playful Otters are standing on the sidelines, ready to jump into a warranty claim. Please feel welcome to give them a call at 1-855-688-7269, and they'll send you a brand-new replacement case that is anything but 'blah!'

      Best,
      OtterBox Customer Service Team OtterBox

  • Rating: 5 out of 5 stars

    Bought for friend, she loves it

    Posted
    RMisfit
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought for my friend who has the gold, she loves the way the case looks on the phone. My only concern is that over time the dirt and grime will be visible

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Otter box quality

    Posted
    Beugs
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    It's an otterbox.....which means it protects the phone well, fits like a glove and doesn't interfere with my screen protector. It does show a lot of fingerprints on the back, though.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Glittery case

    Posted
    Knmckay
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Super cute. Not cheap, and keeps dirt out so it doesn't look gross like some clear cases can look.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Solid build

    Posted
    LukeJ
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It has been a great case so far in the first few months. Extra thick lock button section is valuable. Clear looks brilliant with the flashlight on, but requires more cleaning: you'll see dust and pocket fuzz through the case.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Nice case...

    Posted
    Honey
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I like the fact that the case protects the phone but, Otterbix needs to up the quality on the edges. All of their cases turn a dirty color very quickly and are not clean able. Makes it look cheap.

    I would recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hey Honey,

      We're bummed to see that this Symmetry series is struggling with a strong attraction to dirt lately! Occasionally, the lighter shades of our cases can pick up different elements, depending on what they're exposed to on a daily basis. Luckily, our tidy Otters are pros at warranty claims, and they'll be able to clean things up right away. Just give them a call at 1-855-688-7269, and they'll send you a spotless new Symmetry in practically no time at all!

      Kindly,
      OtterBox Customer Service Team OtterBox

  • Rating: 4 out of 5 stars

    Cool case

    Posted
    Rabbit
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I like the case for the red iPhone. . My only con is that it gets dirty fast and looks a little dingy after a while

    I would recommend this to a friend