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Customer Ratings & Reviews

OtterBox - Symmetry Series Case for Apple® iPhone® 7 and iPhone® 8 - Black-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 1795 reviews

96%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 214 Reviews mentioning:
product construction
  • Rating: 4 out of 5 stars

    durable phone case

    Posted
    BAD1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    like that this phone case is both clear and durable

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Durable case

    Posted
    Scott
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    So far this has been a durable case for my 11 yo son.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice thin cover and durable

    Posted
    Cdog
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Very durable, thin cover, easy to take on and off and reasonably priced.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very durable

    Posted
    Kara
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Durable and allows a good grip on the phone to help alleviate dropping.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Durable but doesn’t fit correctly

    Posted
    Jjcollins4
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This case seems durable but the buttons are very hard to push and you can not plug in your headphones into the jack because plastic case is too close to the jack.

    No, I would not recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hey there Jjcollins4,

      We apologize that this Symmetry series isn't quite meeting expectations yet! While the side buttons on a fresh new case can be a little stiff at first, after a brief 'break-in' period, they should start to move more comfortably. Just give them a little time, and they should start to warm up to the job!

      As for the headphones issue, we actually did not include an audio port on this specific case, since both of the iPhone 7 and iPhone 8 devices do not include an audio jack. Your phone should have come packaged with a 'dongle' - an adapter which allows you to plug in your headphones using the charging port. If you have any further questions on any of this, please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll gladly dive in to help!

      Best,
      OtterBox Customer Service Team otterbox

  • Rating: 4 out of 5 stars

    Good sturdy case

    Posted
    Roxy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Case fits well and is sturdy, but has some scratches on the bumper edge after only 2 weeks.

    I would recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Dear Roxy,

      Uh oh, sounds like this Symmetry series was working so hard to protect your iPhone, it forgot to look after itself! We apologize that your case is suffering from some bumper scratches, but not to worry - our stylish Otters are ready to clean up this cosmetic casualty with a warranty claim. Just give them a call at 1-855-688-7269, and they'll send you a sleek new replacement case in no time at all!

      Cheers,
      OtterBox Customer Service Team otterbox

  • Rating: 4 out of 5 stars

    Sturdy case

    Posted
    hurricanes717
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The case is very sturdy and trustworthy, but does show fingerprints and scratches very quickly and easily

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent sturdy case; very unobtrusive.

    Posted
    AGS60
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This case is very sturdy and at the same time very unobtrusive, while protecting well my new phone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very durable case

    Posted
    Supreme29
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It's a great phone case, very popular brand and very durable

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Durable good looking case

    Posted
    Pdrwlsx
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This case looks good with my jet black iPhone, looks and feels very durable

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Sturdy and good looking

    Posted
    Justin
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Case is sturdy and good looking fits in hand nicely

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Sturdy with nice clean lines

    Posted
    JamieC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I am very happy with my OtterBox - Symmetry Series Case. It is the perfect combination of sturdy (to protect my phone) and nice looking.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Sturdy case

    Posted
    nandy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is a sturdy phone case and protects the phone well. It is not that expensive either.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Sturdy Phone Case

    Posted
    Nalors
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a sturdy case that fits well and is easy to use. Only issue is that the side button cover is hard to push, otherwise a good choice if you don't want color, sparkles etc.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Sturdy and attractive

    Posted
    Sring
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great looking case. Sturdy and comfortable to hold.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good sturdy case

    Posted
    Casper
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Otter box brand is the go to brand for my boys. It's sturdy and stylish and meets their needs

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Practical, sturdy case

    Posted
    Diesel
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Good case, doesn't offer any protection in front for screen but aside from that have dropped phone several times with no issues. Sturdy, small and does what it's suppsed to do.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    sturdy case

    Posted
    marbke
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    this case for the phone is very sturdy. holds up well and keeps your phone safe

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    sturdy case

    Posted
    cindy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Case is sturdy and protects the iphone very well. Very tropical looking.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesomw

    Posted
    Rocks
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Case is durable and looks and feels great. Small but sturdy.

    I would recommend this to a friend