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Customer Ratings & Reviews

OtterBox - Symmetry Series Case for Apple® iPhone® 7 and iPhone® 8 - Black-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 1810 reviews

96%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 297 Reviews
  • Rating: 4 out of 5 stars

    Decent case

    Posted
    Phoebe923
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Purchased this case in a pinch when I had to upgrade my phone last minute after my old one was dropped with a Kate Spade case on it that didn't protect it and the screen broke. This Otterbox case has a slim fit profile and a decent grip. I'm not sure about the protection for the front of the phone if it were dropped though as there is a small gap between where the case ends and the screen protector begins on the front where a tiny bit of the front of my phone is exposed. I like the color of the case, build and feel but actually purchased a heavier protection Otterbox online that protects and covers more of the front of my new phone and has a built in clear plastic screen protector casing. I have friends with a toddler who dropped their phone down the stairs outside and it didn't break with that style of Otterbox case. It does make it bulkier though. But for these expensive devices, you have to decide what the trade off is worth. I would say this is probably an adequate case if you're not accident prone or drop your phone a lot.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    No need for Apple Care

    Posted
    nguye016

    I've had this case on my phone since the day I bought it (2-ish years ago) and have never taken it off (besides for cleaning once in a while) or even bought a new case. I LOVE this case. I've dropped my phone onto concrete I don't know how many times but the phone still looks great! Pair this with a tempered glass protector and you're good to go. The heighten edges really save the screen and with the countless number of times I've dropped my phone, only the protector has cracked, not the phone. The only downside (and why it's not a 5) is that dust really gets stuck near the camera and the speaker/charging port. Just preordered the XS and I'm going to be buying this case again!!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    stylish and sturdy but one complaint

    Posted
    amyg
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This case is beautiful and sturdy and saved my phone a lot! Fits my iPhone 8 perfectly. Makes it to where if my phone is face down, the screen is not making contact with the surface.The back is a hard plastic and around the edges is like a more flexible rubber. My only complaint is that for some reason the lock button is soooo stiff. You have to use force to lock your phone- its annoying. Knocked down 1 point for that because it really is annoying. The volume buttons are okay though and not difficult to push.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A good case for my daughter

    Posted
    Wiz090217
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Who is kind of rough on her phone. I was a little surprised to find this was a one-piece design, with a more rigid rubber/plastic back section. The phone pops into this very snugly, giving on the feeling that it won't easily or randomly come off during her use. I'm continually amazed that people will spend hundreds of dollars on a very expensive phone (more than a lot of laptops cost!) and then walk around with shattered screens because they wouldn't spend a few tens of dollars on good accessories to protect it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good protection but

    Posted
    PollyMary
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I’ve had a soft silicone case before and loved it. This was going to replace it for my new phone. I had an elastic finger sling on the back of my former case. I hadn’t planned to put one on this case. I don’t have a good grip so Best Buy very easily let me return it. I have my eye on a different otter box. If you carry a purse or are comfortable with your phone in your pocket, this case would be great for you. I swear they bounce!!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Product

    Posted
    Neuberger03
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this case to protect my new iPhone 8. I have never had an OtterBox, but I know several people who swear by them. I like the sleekness of this case. It feels sturdy and durable in my hand. I don't feel like my iPhone is going to break if I were to drop it. The only downfall for me is, the corners and edges can be a little less than smooth which makes it hurt the hand if held for long periods of time. But overall, a very good case.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Slim and strong

    Posted
    sether17
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Beautiful holographic glitter and smoky background. I have a dark phone so it makes the glitter really pop! Dropped it a million times and no damage to my phone. Only downside is the translucent cover means you can see tiny hairline cracks along the inside corners- possibly from dropping. Other than that, it’s a tad slippery but was perfect once I put a pop socket on.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Otter Box - It Really Protects

    Posted
    JohnGG
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought a new iPhone8 so I wanted a new protective case as my iPhone6 was came loose on my motorcycle and fell as I was riding and ultimately was shattered but still worked. I could have repaired the glass but opted for a new phone. My previous case was an Otter Box so I thought it did a really good job of protecting my phone over the years so I opted to buy a similar but new case.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Not confident but it’s a good start

    Posted
    ReturnoftheMac
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I’m used to the Otterbox Defender series, which has a good lip on the edge so I knew if my phone landed face down the screen wouldn't touch the ground. This case feels thin which is good but also feels like any other basic case rather than an otterbox. It was a good case to leave the store with but I’ll probably get something different in a few months.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Very good case

    Posted
    Joseph
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This case is nice because it showcases and displays the phone while also providing adequate protection. There are top of the line cases that we have tried in the past but many times they are too bulky or too heavy and do not give you that nicer slim feel of the phone’s true size. My teen loves it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Its an Otterbox so protection is great

    Posted
    tmeidinger
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is my wife's phone so I haven't had any mishaps to test the toughness of this case. Fit seems to be good. The one comment I can make however is that the buttons are overly stiff for my taste. It takes a considerably harder press to use the side buttons on the phone compared to my case, also an Otterbox.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Overall good case

    Posted
    Iphone8
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I like the case it was easy to put on. What I don't like after having it for a while it is not as clear as it was. Discolored to a yellowish color, not as clear. I like the clear because then I can see the color of the phone. Good protection I have dropped my phone a few times without having any cracking issues.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very nice case

    Posted
    Chas
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Fits very well on my iPhone 8. Easy to install but not so easy to take off. Buttons work well but some require a bit more pressure. Feels very high quality and very protective. Much better grip and more protective than the leather Apple case I had. The back will scratch though not easily.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Love It!

    Posted
    StephanieS
    • My Best Buy® MemberMember

    I absolutely love this case! It protects my phone whenever I drop it, which I have a few times. :p The only down side is that the color turns brown around the edges after only a few months.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Solid build

    Posted
    LukeJ
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It has been a great case so far in the first few months. Extra thick lock button section is valuable. Clear looks brilliant with the flashlight on, but requires more cleaning: you'll see dust and pocket fuzz through the case.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Prone to scratches

    Posted
    evsaki
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought the case to be able to display my business card from the back. It does a good job of that, and I feel that it is also protecting my phone (which is also very important). I would prefer a clear material that didn't show scratches quite as easily as it starts to look worn quickly.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Solid lightweight case

    Posted
    Tony
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We got this case for my friend who is notorious for dropping phones. So far, so good! A few small drops and the phone is holding up, but it's probably not durable enough for those who drop their phones a lot from higher heights.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very good protection.

    Posted
    Jan1943
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This case is very attractive and provides very good protection for your phone. I have given it 4 instead of 5 stars, though, because it is very hard to press the buttons. This may not be the situation for some people, but it was a struggle for me. Loved the protection, though.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Case does it’s job

    Posted
    orthogirl

    The case itself is great. Love the protection but the rubber has already began to yellow, supposed to be clear, and I’m pretty disappointed by it. It looks don’t matter, then I would recommend this case

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good quality case

    Posted
    cbalt22
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This case does the job to protect my phone, although after a while I noticed it starting to get a little yellow? I’m not sure if that was from use or it just yellowing in general. If you’re looking for a clear case, just beware of the possible yellowing that can happen!

    I would recommend this to a friend