Customer Ratings & Reviews
- Model:
- 47921BBR
- SKU:
- 5577966
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the Symmetry Series Case's excellent protection and lightweight design. Many appreciate the case's snug fit and the variety of colors available. While some find the price point high, positive feedback focuses on the ease of use and the good quality of the case.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Fit, ProtectionCons mentioned:Price
Not a bad case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a decent case. Phone fits in nice and feels fairly protected. Unlike my last case. I can easily press on points on the far edge of the screen (Alphabet sorting for contacts). What I'm not crazy about is I wish the sides and the back were grippier. You better make sure you have a good grip when picking it up from the sides when it is face down or it will slip out of your fingers. And if it's laying face up, it will definitely slide around on the surface if there's any movement. Also seems a bit pricey for what it is, but I don't regret the purchase.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there CDfromWI,
Even though your iPhone is protected from tragic falls in our Symmetry case, we completely understand that you still don't want it slipping out of your hand and dropping very often. If the case ends up proving to be a little to sleek for your comfort level, we would suggest checking out our Defender case, which has rubber silicone that stretches over the back, giving it a bit more traction! Take a look by clicking on the link below, and ring up our expert Otters at 1-855-688-7269 with any queries!
https://www.bestbuy.com/site/otterbox-defender-series-case-for-apple-iphone-7-plus-black/5577979.p?skuId=5577979
Sincerely,
OtterBox Customer Service Team
- Pros mentioned:Protection
Faded
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this when I got the new 7 Plus. The 7 Plus is beautiful and I wanted to enjoy the looks of the phone trough the tough Otter Box Case. This worked well for the first 2 months- then the color started to yellow. Not cool. Gets 3 stars as it is still a good case- but it has changed color to tea stain yellow.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there TomahawkSix,
Sorry to hear that your Symmetry is turning a strange shade of "tea stain yellow!" This is odd, but occasionally our lighter shades of cases can pick up different elements depending on what they're exposed to every day. Regardless, our color-conscious Otters will be thrilled to send you a warranty replacement! Please feel free to call them up at 1-855-688-7269, and your new case will be so clear, it'll make you say, "move oolong, nothing to tea here!"
Best,
OtterBox Customer Service Team
- Pros mentioned:Design, Protection
Buttons too hard to press!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case fits the iPhone 7 plus well and offers enough protection for me. The face has a lip that will give it protection in the event of a face down fall. It is a one piece case and is not too slippery in the hand. The clear back with black around the rim shows off my Red iPhone well and looks sharp. However, the side buttons are impossible to press! On/off & volume buttons are almost impossible to press. For that reason I had to buy another case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there,
We appreciate your feedback! We are sorry that the control buttons on this Symmetry case were being difficult. This is understandably disappointing and if you happen to still have this case we absolutely want to help with this unusual predicament.
Please feel free to give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to assist in any way that we can!
Best,
OtterBox Customer Service Team
- Pros mentioned:Fit
Great for slim fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems great for a slim fit with good grip. Assume protection could be minimal on drops, but knock on wood in not sure about that yet. After just a couple months it does seem to be yellowing a bit. Not sure I'll keep it if that continues!
I would recommend this to a friend - Pros mentioned:Protection
Dirty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection but the case got dirty very quickly
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Paige!
Yikes! Sounds like your Symmetry got swept up in a dirt tornado and was not able to make it! We apologize that this happened so quickly, but don't worry - our dirt destroying Otters are here to help! We want that case to be pristine while it is protecting your iPhone, so please give our customer service line a call at 1-855-688-7269, and we'll get a warranty claim going for you. Let's send you a replacement rubber silicone before any more dirt clouds fly your way!
Cheers,
OtterBox Customer Service Team
- Pros mentioned:Protection, Weight
Good iPad case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this case for my iPad 7 plus. Lightweight and not as bulky as life proof case but still protects phone. Would recommmend purchasing shatterproof glass for the screen.
I would recommend this to a friend It’s alright
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve ALWAYS been a fan of otterbox but I’m not a fan of this case! I don’t really care for finger prints but it’s shows dust and debris sooooo much it’s annoying!!! Then the back of the case dogs up from time to time!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Lulu,
Uh oh, looks like the dog days are not over! We're very sorry that your Symmetry case is showing off so much dirt. Some a reliable dose of soap and water should take care of it, but if this doesn't do the trick. Please feel welcome to call our dirt-busting Otters at 1-855-688-7269, and they'll send out a warranty replacement!
Regards,
OtterBox Customer Service Team
- Pros mentioned:ProtectionCons mentioned:Bulk
thick and bulky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It made my phone way to thick and bulky, but other than that It gives great protection
No, I would not recommend this to a friend - Pros mentioned:ProtectionCons mentioned:Bulk
Otter Box Case for iPhone 7 Plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice case to protect the iPhone 7 Plus; however, a bit bulky & heavy.
I would recommend this to a friend - Cons mentioned:Price
Great case for a fair price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this case at a discounted price and I'm glad I did. The case it is not worth $40. It will easily scratch but that is to be expected but the claim that it will not turn yellow over time is false. It does the job at protecting the phone nonetheless however I would not pay full price for a case that will look not stand the extensive use of time compared to other cases.
I would recommend this to a friend - Pros mentioned:ProtectionCons mentioned:Scratch resistance
Scrathes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case offers great protection but it scratches very easily
I would recommend this to a friend Case discoloration!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comes with lifetime warranty but the rubber part still stains yellow. Which is kinda annoying but typical for a clear case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey KITLEE,
Our apologies that the rubber on your clear Symmetry series is turning a strange shade of yellow! You're right, this would certainly be "annoying," and our spotless Otters would love to help out by sending a new crystal clear replacement case. Just give them a ring at 1-855-688-7269, and they'll hook you up with that limited lifetime warranty!
Sincerely,
OtterBox Customer Service Team
- Pros mentioned:Protection
Not 100% Transparent Back
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like many other reviewers have said, the back is frosted and not completely clear, which is disappointing since I have the Jet Black iPhone. Other than that the case does offer good protection.
No, I would not recommend this to a friend Okay case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Okay case. Is not clear. Hazy at best. Can bend the case with hands so be careful in back pocket.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey jfuller,
We hear your feedback crystal clear, which is the exact quality we expect from our Symmetry clear case! We apologize that it's hazy and not holding up well in your back pocket. Not to worry - our super Otters are here to save the day! Just ring them up at 1-855-688-7269, and they'll swoop in for the rescue with a warranty replacement!
Regards,
OtterBox Customer Service Team
- Pros mentioned:Protection
Beveled edge should be leveled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The beveled edge is needed to protect the phone, makes since. The beveled edge is very uncomfortable if you need to hold your device to your head for any significant time. Often times the case leaves an indention in my skin. If the edge was less beveled I would recommend this case.
No, I would not recommend this to a friend Good case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case is cute, my wife likes the looks and it seems pretty protective. No waterproofing
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey my86redirocz,
We're thrilled to hear that your wife is loving the Symmetry case! You are correct, OtterBox cases do not claim to be waterproof, and we would not recommend submerging them in any liquids. However, the cases are extremely protective, especially with the Certified Drop+ Protection rating! Should you have any further inquiries, please feel welcome to reach out to us at 1-855-688-7269, and we'll be glad to assist you!
Warmly,
OtterBox Customer Service Team
- Pros mentioned:Protection
Cover yellows. Overall good case.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although the packaging says UV resistant and does not yellow. Over time, You can start to see it starts to turn a light tint of yellow and no longer as clear when bought new. However it's a great case overall. Serves its purpose. Dropped my phone a few times and no cracks yet.
I would recommend this to a friend Good for protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It protected my phone good but if you get anything on the cover it stains easily.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Dear Danielle,
We're so sorry to hear that you've been suffering under the wrath of stains! Normally, a reliable dose of soap and water should do the trick to clean the Symmetry case off - but if that is not enough, we've got you covered. Please feel welcome to call our clean Otters at 1-855-688-7269, and they'll send out a spotless new warranty replacement!
Happy Holidays,
OtterBox Customer Service Team
- Pros mentioned:Design
It's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Truly a nice design for those who want a clear case to show off their new phone, only issue is it absorbs every color it comes in contact with. I've stopped using mine Because about a month of use and it looks like a rainbow got a nuke dropped on it.
No, I would not recommend this to a friend - Pros mentioned:Protection
Decent looking case for protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This clear case looks decent on my jet black iPhone 7+. It looks cloudy though. It's a nice looking case for the protection it provides. It's definitely bulkier than most cases, but doesn't add a significant amount of weight.
I would recommend this to a friend