The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-2 of 2 reviews
Rated 1 out of 5 stars
Terrible protection
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For an Otterbox, this is a crappy phone case. I barely dropped it and the back of my iphone completely shattered!!!
This review is from OtterBox - Symmetry Series Case for iPhone 13 Pro Max / 12 Pro Max - Hula Stitch
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Rated 2 out of 5 stars
for phone
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good product but to slim to protect phone of any slip
I would recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello, Maria! We hope that the Symmetry Series case grows on you as you use it. If you find you have questions about other case options we offer for your device, Please reach out to our CS Team by phone or via chat, as we are always happy to help!
Customer reviews from otterbox.com
User rating, 3.9 out of 5 stars with 53 reviews on otterbox.com.