Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $19.99
Clearance
The comparable value price is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 167 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are positive about the Symmetry Series Case's protection, design, clarity, and fit, with many praising its slim profile and how well it showcases the phone. They also appreciate the ease of use and improved grip compared to other cases. However, some customers are negative about the case's price and its susceptibility to scratches, while others find it somewhat bulky. The overall feedback suggests a generally positive experience, though potential buyers should consider the cost and scratch resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 167 reviews
  • Rated 5 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this case, It's very durable and the price was great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased though ...

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pleased though it doesn't protect against dropping. A few months after I got, dropped phone & screen cracked

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case. Good drop protection. Really makes the phone color pop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Cute Case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cute. So far it has kept my phone secure but not very good to grip. Overall a good choice though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice product

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice product ...would tell a friend to buy this as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality fast load time and fun to draw with Pan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case keeps phone in good condition I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very sleek with AWESOME cameras

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone so far and the Otterbox cover is Awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item for a new phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item at a great price. Durable and light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    upgraded from and s5 (yes, old school).

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great battery life and so much more, excellent camera.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice and clean looking case. easy to mold onto the galaxy note

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality phone case, durable protect phone. I'm happy I purchased this case..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Resilient

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cover is resilient and still allows WIFI charging without having to remove the cover.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a good case for the phone. Not overly huge, and the phone was very snug in there

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I wish it offered better screen protection.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent case...but i wish it offered better screen protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It fits nice

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for making clear , so it doesn't take away from the phone thx

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Protection is good, appearance not so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Claims to be scratch resistant. I am extremely careful in not placing my phone with my keys or anything else. Within 1 week the back of the case was scratched a lot. Extremely disappointed.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about the scratches you've been experiencing with your Symmetry Series case! We appreciate your feedback, and we'll be sure to let our Otters on the design team know about this. If you run into any other issues with your case, please don't hesitate to reach out to us here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 3 out of 5 stars

    Symmetry

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is nice thin case. The only reason why I gave it a 3 star is, i like the commuter case way batter and the protection is way better. Why the symmetry is more i have not a clue....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't Drop it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is unlike the thicker outerboxes that I have had in the past. Yes, it is sleek but it is very thin and I don't feel like it protects my phone.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that you're not feeling the faith with your new Symmetry Series case. All of our case designs go through hundreds of hours of design testing to ensure they will keep your phone safe from everything you can throw at it. It sounds like the cases you've had in the past may have been our Defender Series. Check that case out here: https://www.bestbuy.com/site/otterbox-defender-series-pro-case-for-samsung-galaxy-note10-black/6361028.p?skuId=6361028

      If you have any other questions about your case or the Defender Series, give us a ring at 1-855-688-7269, and we can get you helped out.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 3 out of 5 stars

    SAMSUNG CASE

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS CASE FOR MY SAMSUNG NOTE 10 PHONE WAS NOT A GOOD CHOICE. THE FIRST TIME I DROPPED MY PHONE THE CASE BROKE IN PIECES. MY PHONE WAS OKAY LUCKILY.

    No, I would not recommend this to a friend