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Customer Ratings & Reviews

Your price for this item is $5.99
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The comparable value price is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 164 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the protection, quality, and fit of the Symmetry Series Case for Samsung Galaxy S20 Ultra 5G. The case is also praised for its ease of use and lightweight design. However, some customers have concerns about the bulk, grip, and price of the case, with a few noting that it can be slippery and prone to scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 164 reviews
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Sleek and minimal, but open.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very good for the Samsung Galaxy S20 Ultra. It pretty much only protects the back of the phone. You place the phone in through the front, and there is literally nothing protecting the screen at all. Except the screen protector that comes installed with the S20 Ultra. Apparently the fingerprint reader is in the screen itself on the phone, and a glass screen protector or almost any screen protector can mess up the fingerprint reader from working properly. Which is why I have yet to buy any screen protector, except the one that comes pre-installed on the phone itself. I suppose I can live without the fingerprint scanner, and go with the facial recognition that I can assure you the S20 Ultra has. Yes the Samsung S20 Ultra has Face ID. But this case is very good, if I could choose again I might go with the Otterbox case with the magnet folio, that covers the back and the front, opens like a book. The symmetry case is sleek and minimal, but if I could do it easily, I would go for the more protection case that covers the front and back, making it easier to live without the glass screen protector. But all in all, I am content for now. Oh and by the way, the symmetry case comes in a clear version too, which I would have got instead also. Good luck.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love it. Works great.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the otter box. It really works to protect your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Feel, Grip

    Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this case the the S20 Ultra to better protect the camera. The fit is excellent, offered the protection for the camera I was looking for, except the feel of plastic feeling and slippery. I feel like the phone will slip out of my hand. I will be returning.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    This has already saved my $1,000 plus phone once

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit more expensive than the competition; however my phone survived a fall to a tile floor with no damage to the phone, and no sign on the case that it ever happened. I also like the fact that the case does not dramatically increase the size of the phone in your hand or pocket, like the first generation of OtterBox cases did.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too bulky good protection looks pretty clean too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and would recommend others buying it!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Otter Case for Samsung

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Otter Box case is perfect for my Samsung Galaxy Ultra 20. It is holding up nicely and I have no issues to date. It protects my phone and is not too bulky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this headset for 2 years and my phone has been in perfect condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outer box is reliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Outer box! It was purchased for my husband, with his job he needs to always have Outer box on hey are very sturdy and reliable

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Otter Box Great fit for new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter box Galaxy 520 Ultra case was easy to install, fit perfect and looks like it will do a good job of protecting in if dropped.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Grip

    Rated 4 out of 5 stars

    Good case just like all otterbox products.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case, good protection. Smooth rounded edges, can be hold to hold onto due to phone size. I prefer the commuter series of Otterbox, more grip from rubber and angular edges.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    LOVE THIS CASE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this case on sale and it protects my phone without any too much bulk to it as well. This Otterbox case was a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox series goes something like this: Maximum protection: Defender Pro Medium protection: Commuter Minimum protection: Symmetry The Symmetry case is simple to put on and remove. It has a smooth surface which makes placing in a bag or pocket very easy. If you are not prone to dropping the phone, this is a simple case for you. It doesn't add too much volume to the phone. It would be nice if it had a cover for the USB-C charging port as the Commuter version does.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Feel

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made and comfortable without spending too much. Great protection feels good in your hands not slippery.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Nice Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is nice and sturdy. And definitely helps protect the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Perfect protection for the Samsung phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox makes the best cases for any phone. This one fits the phone perfectly. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Weight

    Rated 5 out of 5 stars

    Great case. Protects, but light

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection and not much weight. Does not at all interfere with the phone. Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great protection for expensive phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid!! Simple to use to protect your phone. Less worries on breaking your phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Best protection.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection for your phone with the thinnest possible case.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit, the case is worth the money. I've dropped my phone with no worries

    I would recommend this to a friend
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