Customer Ratings & Reviews
- Model:
- 77-85305
- SKU:
- 6471491
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the Symmetry Series Clear Soft Shell case's protection and fit, frequently praising its high quality and lightweight design. Many appreciate the case's clarity, allowing the phone's color to show through, while others find the grip and price to be advantageous. A few customers noted that the case lacks MagSafe compatibility and some minor concerns about its appearance.
This summary was generated by AI based on customer reviews.
Used Scratched Case for $49
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used case... wasn't even put in the box correctly. Scratched and smudged heavily. Will not be ordering any more cases from Best Buy.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .You're not wrong to expect a brand-new OtterBox when ordering from Best Buy, as they are one of our most trusted retail partners. Not sure how something like this would have occurred, but we're confident that they'll be able to make quick work of a fix if they haven't already!
If we can ever be of any Otter assistance, just give us a call at 1-855-688-7269 and we'll always be happy to help!
Best,
OtterBox Customer Service Team
iPhone cover
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I would love it since my phone is pink. But it came scratched so I returned it. I thought I would love it as a case. It appears to scratch?
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about all the scratches you're seeing with your new Symmetry Series case! It's certainly odd to hear about the condition that your case was delivered in, and we'll be sure to get your feedback passed up the ladder. We're sad that you ended up returning your case, but we hope you choose to give us another chance in the future.
Best,
OtterBox Customer Service Team
Doesn’t Fit the Phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not fit the phone. Probably a good case - if it would fit.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Symmetry Series case! It's odd to hear that your OtterBox isn't properly fitting your device, and we'll be sure to let our design team know about your experience. Keep in mind, this case is designed specifically for the iPhone 13, and it will not be compatible with any of the other new iPhone 13 devices (iPhone 13 mini, iPhone 13 Pro, and iPhone 13 Pro Max). If you are using that standard iPhone 13, feel free to call us at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Great OtterBox
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Liked the otter box and color blue. It helps me have a good grip on phone. Hence it does not slide out of my hands. The rubber extensions on the sides makes it easy to turn phone off and turn volume up and down.
I would recommend this to a friend- Pros mentioned:Case quality, Fit
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spend what you want for a case, but if you want one that fits the way it should, is easy to hold and looks great skip buying others before you finally realize that a case of this quality is what you needed to begin with. I don’t like spending my hard earned cash, but when I do I want my moneys worth. And in this case I goot it.
I would recommend this to a friend - Pros mentioned:Protection
iPhone 13 outer back case review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent protection to phone. Great value to the price paid and excellent add on benefits as well
I would recommend this to a friend - Pros mentioned:Case quality
Quality for low price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As advertised and quality was there for such a cheap price.
I would recommend this to a friend - Pros mentioned:Sturdiness
Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sturdy case. Good for basic use would purchase again
I would recommend this to a friend OtterBox Cases are the Best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a long time user of OtterBox products. I find them well made, sturdy, performing as promised. Also, I like supporting a local company.
I would recommend this to a friend- Pros mentioned:SturdinessCons mentioned:Bulk
First Choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my to go case anytime I get a new phone. It’s durable, not bulky and it withstands the drops very well.
I would recommend this to a friend Phone protection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to be pretty good and easy install, wish the price was cheaper.
I would recommend this to a friendGreat phone case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super cute and strong. Not super bulky like other otterbox cases.
I would recommend this to a friend- Pros mentioned:Protection
Protects and looks great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve dropped my phone a few times, each time the otter box has protected it. Not a scratch on it.
I would recommend this to a friend - Pros mentioned:Sturdiness
Phone case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice case. Durable. I have a screen protector to complete the set.
I would recommend this to a friend Red Iphone looks amazing in it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love how my red phone looks in this case! I wish it had a snap mag magnet in it but over all it looks good and functions well. But it doesnt protect it from metal shavings. Maybe add screens to cover the exposed areas.
I would recommend this to a friendarrived used.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product arrived scratched, dusty, and used. Disspointing.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .You definitely shouldn't have received a used, dusty, or scratched OtterBox, and we are very sorry to hear that you had such an unusual and disappointing experience with your recent purchase of the Symmetry Clear Series case.
Fortunately, as one of our most trusted retail partners, we're confident that Best Buy will be able to help smooth things out in a hurry. If we can be of any further assistance, please feel welcome to give our friendly Otters a call at 1-855-688-7269 and we'll always be happy to help.
Best,
OtterBox Customer Service Team