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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 284 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 284 reviews
  • Rated 5 out of 5 stars

    Pleasantly Pleased

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite what the box label says it does fit the 14 plus so don't be alarmed. Light weight with a nice rubber bumper protective edge, great for light use/my purpose. It fits well around the blackout screen protector that I use so that's a plus and has a great grippy feel in hand and the protective beveled edge around the camera gives me confidence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 14 Plus case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and it fits my iPhone 14+ if you like a case for protection try the otterbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This Case !

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone case it’s really cute and durable I dropped my phone plenty of times and the phone Is always protected it’s a bright lovely color and adds no weight to your phone .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color. And as always otterbox is the best. They are not cheap but you get what you pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong IPhone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sleek design and colors . It’s not bulky but durable enough to prevent cracks on your phone when dropped. Therefore I recommend this case !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute and durable!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks beat up but has held up well and keeps my phone protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek & protects SO WELL! Go get it!! Love this case, thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why trust any other

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding case for our new iPhones. Wouldn't trust others for your expensive toy. Have dropped several over the years and Otterbox always protects. This version has a little bling for my daughter's new phone and has the MagSafe built in. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it! PERFECT CASE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING PRODUCT WOULD HIGHLY RECOMMEND!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. It really does protect your phone is durable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Big disappointment!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy!! My case turned yellow-brown around edges in less than a month. You only have 15 days to return this item also. It’s a shame because I paid $55 for this thing. It’s very unfair. I’m disappointed in apple and best buy. It’s pretty upsetting. I never thought these two companies would let me down, but I was wrong. These reviews are important. I wish I would’ve took the time out to read over some of them. It’s taking more time to do all this. Did by make the same mistake I did.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Your discouragement is certainly understandable, and we are very sorry that your new Symmetry Series+ case has been strangely struggling with such discoloration. Although we don't have any influence on the return policies of our channel partners, we do have a great warranty, and we'll be happy to help get you a fresh start with a brand-new replacement.

      Just give our friendly Otters a call at 1-855-688-7269, and we'll get right on the case!

      Best,
      OtterBox Customer Support OtterBox

  • Rated 1 out of 5 stars

    Doesnt fit new iphone14 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had just purchased an iphone 14 pro max. I went into your Bismarck ND store to find a case that would protect it. I was told by two associates that for sure my phone would fit. The size of it does fit but the position of the camera hole in the back makes it impossible to fit this phone. Had to purchase another case at a competitor to keep my phone safe.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We apologize for any inconvenience. We design and craft each of our cases to specifically fit the device it is designed to protect. Therefore, and iPhone 14 Pro Max device will need a case labeled for the iPhone 14 Pro Max, as there is not compatibility between the iPhone 14 Pro Max and the iPhone 14 Plus cases. If our Customer Service Team may answer any questions, please feel free to give us a call at 1-855-688-7269 and we are happy to help! OtterBox

  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One week of use and started scratching, it looks like a protector I used for a year.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Jessica! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    iPhone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great and nice color feels good to hold and protect the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case, a little pricey

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and feel. No fingerprints, very snug fit and feel. MagSafe is strong. Nice and slim design with soft rubber edges - way more ergonomic than previous symmetry cases. Not a fan of the price but I feel it'll last a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It works great and has good protection. I like the colour and it’s easy to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbeatable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend loves this case. Great texture, awesome color, and protective. Great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is highly protective and light weight I am satisfied

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Protects, without the glam.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an iPhone case that has a good grip, but not too much. It works well and keeps my phone safe. However, I do have one complaint about it. The buttons are a bit hard to push. Other than that, I'm quite pleased with the case. It fits snugly and keeps my phone safe from drops and scratches. I would recommend it to anyone looking for an affordable case that provides a good grip and protection.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so pleased to hear you are enjoying the good grip and protective nature of your Symmetry Series + case for your new device. In our experience, the pushing of the buttons will become more effortless with a little time. We appreciate your kind words and hope you enjoy your case! If any future questions come up or we can help with anything, please reach out as we are here for you! OtterBox

  • Rated 5 out of 5 stars

    Great color and material

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit. Love the color because it stands out without becoming lost in things like my purse. Material doesn’t s allow dirt to get stuck on it.

    I would recommend this to a friend
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