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Customer Ratings & Reviews

Your price for this item is $9.99
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The comparable value price is $49.95

Customer reviews

Rating 4.6 out of 5 stars with 284 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers consistently note the excellent protection and snug fit offered by the Symmetry Series+ case. Many appreciate the vibrant colors, MagSafe compatibility, and the case's lightweight design. Positive feedback also highlights the good grip and affordable price. While some find the case slightly bulky, the overall sentiment is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 284 reviews
  • Rated 5 out of 5 stars

    Excellent case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case. Easy to put onto phone and secure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, will protect my phone. Like the style and the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no title

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gotten lots of compliments on this phone cover

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bottom Being open doesn’t offer much protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for the price, need to state that the bottom is open and the phone is exposed.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Exactly what I was looking for!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case! Love the sparkle effect and my phone feels protected. It’s a hard case but the corners have a slight rubbery feel which helps absorb shocked if dropped.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    14 Plus case. Love the sparkles!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 14plus case was a great choice. I sparkles, protects your phone, is visible, & charges well wilgh the magnetic charger❤️

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Shattered phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dog knocked my phone out of my hand causing it to drop no more than a distance of 2-3 feet and my phone completely shattered in the back

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case. OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the case soo much. its so protective when i have it on my phone. its very amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    My new iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for protecting my new iphone it should be a requirement for new owners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case for IPhone 14 plus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Case. Very durable and really like that it is clear. Very light.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is pretty good. It’s simple and durable. Could be a little more versatile.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey, Danny! Thanks so much for taking the time to share your thoughts on the Symmetry Series+ case for your iPhone 14 Plus with us. We're happy to hear things have been working well for you so far. If you're looking for a case with a bit more protection or some additional features, we have a variety of cases available for your device. Please feel free to give our friendly Otters a ring at 1-855-688-7269 with any questions or if we can be of any help to you.

      Best,
      OtterBox Customer Support OtterBox

  • Rated 1 out of 5 stars

    Does not fit the iPhone 14 as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case does NOT FIT the iPhone 14 plus. Just purchased from Best Buy and when I tried it on my phone, it edges out ever so slightly at the top right corner due to the protruding cameras on the back. It’s causing issues with being able to press the power button on the side and I’m concerned if my phone were to fall, this case will not be able to fully protect it. My husband also purchased the same phone and tried the case on, same result. I’ve used the symmetry series on the last two iPhones and the defender series on my phones prior that with no issues. Very disappointed in this case and it is too expensive to not fit properly.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there!

      We're so sorry for any disappointment you've experienced with the Symmetry Series+ case for your iPhone 14 Plus. We design all of our cases on an individual basis to ensure compatibility with the unique style and features of each device. Did you receive the incorrect case for your device by chance? Or are you using a screen protector from another company? We don't test our cases with third company products, so this could be causing some interference as well. Either way, please give our team a call at 1-855-688-7269 and they be happy to troubleshoot things with you or get you hooked up with a replacement case if needed.

      Cheers,
      OtterBox Customer Service Team OtterBox

  • Rated 1 out of 5 stars

    Otterbox put wrong device label

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it thinking it was for 14 pro max because that is the sticker otterbox sent out on the box. Definitely not for that particular phone. Get it together otter

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there Joseph. This case was designed for the iPhone 14 Plus, not the iPhone 14 Pro Max. These two devices are very different in size, so this explains why it would not fit your phone! We hope that you were able to exchange this case for one that was designed for your iPhone 14 Pro Max. If you are needing help finding the perfect case for your device, give us a ring at 1-855-688-7269 and we would be happy to help!
      Cheers,
      OtterBox Customer Support OtterBox

  • Rated 5 out of 5 stars

    Looks and feels good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t get it to work on the wireless charger. Don’t know if it’s the phone or the charger. This is an iPhone 14 pro, it worked for my iPhone 12.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken back of iPhone. Cute case but not strong.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the worst case I’ve ever had. I bought this at full price. Don’t do it guys! It’s super cute and you would think Otterbox would be strong but NO :( the back of my iPhone 14 pro max shattered when it fell down. I loved that the case was slim and had light glitter but dang was I disappointed. I’ve bought cheap-y cases on Amazon that never broken the back of my iPhone ever. Sadly this product did not live up to the brand name.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there! We're very sorry to learn about your unfortunate experience with the Symmetry Series+ case for your iPhone 14 Plus. We know how that can be a bit discouraging to deal with. While we design our cases to minimize the risk of damage, there are variables that can influence the outcome of any drop or fall that we're unable to prevent. We can't extend our warranty to the device itself, as we aren't the manufacturer. We'd be more than happy to help with a brand new case though. Please give our customer service team a call at 1-855-688-7269 with any questions or if you'd like a new case.

      Kindly,
      OtterBox Customer Support OtterBox

  • Rated 1 out of 5 stars

    Yellowed and discolored

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box was torn open and busted and the non yellowing case was yellow beyond words. The only reason I kept it is bc my phone is yellow and you can’t see it when on the phone.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 1 out of 5 stars

    iPhone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal overall, but the box was all torn up like someone had initially returned case previously. You pay for what you get!

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      While the original purchase placed may be able to assist you with this, please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Otter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love otter brand it’s reliable and sturdy. Protects the phone screen and edges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect case for the new iPhone, very sturdy and nice to look at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone casw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a slim case for my new phone and this one was perfect

    I would recommend this to a friend