Customer Ratings & Reviews
- Model:
- 77-89225
- SKU:
- 6510992
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the Symmetry Series+ for MagSafe as offering excellent protection and a great fit for the Apple iPhone 14 Pro. Many appreciate the case's color options and design, along with the seamless functionality of MagSafe. While some users noted the case adds a bit of bulk, the positive feedback on protection and ease of use outweighs this concern for most.
This summary was generated by AI based on customer reviews.
Not worth the price.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very protective. But, I have had it exactly two months and the outer silicone border has turned yellow and has a tacky feel to it like it’s breaking down.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Safe for device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone case is very helpful for safety Looks nicer also On top of that you it's MAG safe
I would recommend this to a friendGreat Product, Decent Price!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great on the new phone, and I would definitely recommend the case.
I would recommend this to a friendCase works like it should.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case provides a tight fit and makes a good MagSafe connection
I would recommend this to a friendAwesome case!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is so awesome! It looks great on my brand new phone!
I would recommend this to a friendPhone Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best case to get for your phone if your worried about dropping it and destroying it
I would recommend this to a friendGets the job done with some wear and tear
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Protects my phone, but it has turned yellow since the 1 year of owning it, and the area around the charger port is tearing
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re so sorry to hear about the discoloration issue you have experienced with your product! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Yellowing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could have sworn this case was known for not yellowing, I was wrong….yellowed pretty quick on the sides
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you have experienced a discoloration issue with your case. Several factors in our environment may contribute to this issue. We are most happy to get you into a brand new case via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
- Pros mentioned:Protection
I recommend it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I get so many compliments on this case, it’s really cute. I have dropped my phone even on its face with no damage.
I would recommend this to a friend - Pros mentioned:Case quality
Awesome phone case!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this case so much! It works great and looks amazing!
I would recommend this to a friend Do NOT Purchase
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always have loved Otterbox. This was a huge disappointment. Otterbox has previously handled years of elementary teaching, classroom usage and day to day wear. I haven’t been teaching for the past few years and purchased this case last June, after purchasing a new iphone. Even though I purchased lens covers and glass screen coverage, I got a crack. Didn’t worry as that happens to screen protectors, decided to replace screen protection. Removed case and discovered my entire phone is cracked! If I could give this Zero stars, I would. Shockingly the case looks fine, but phone itself is very damaged.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It shock proofShockproof I should’ve got two so hook a p up
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! Please feel free to reach out to our CS Team by phone or via chat, when any questions or needs arise and we are happy to assist!
Do not recommend this case
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve owned many iPhones and many different cases. This case is good in the sense that it has the mag safe feature so it can be used with car mounts and magnet stand mag chargers but it is not durable at all. My phone fell about 1.5 ft and the entire back glass shattered. I’ve used other cases that protected my phone from breaking triple that distance. I do not recommend this case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
AWFUL CASE. DO NOT BUY!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute GARBAGE. Do not buy. I dropped my iPhone out of my pocket which resulted in major damage to the back glass and the camera housing of the iPhone. This case did not protect anything. What a total waste of a product. Avoid at all costs. I've bought many OtterBox cases before and they've worked great. This one is crap.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're so sorry to learn about your discouraging experience with the Symmetry Series+ case for your iPhone 14 Pro. While we design our cases to minimize the risk of damage, there are variables that can influence the outcome of any drop or fall that we're unable to prevent. We can't extend our warranty to the device itself, as we aren't the manufacturer. We'd be more than happy to help with a brand new case though. Please give our customer service team 1-855-688-7269 with any questions or if you'd like a new case.
Kindly,
OtterBox Customer Support
Looks dirty after a short period of time!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used this case for 8 weeks. The sides look dirty and will not come clean.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Sorry to hear your Symmetry Series+ case is looking worse for the eight months of wear, but not to worry—we are on the case! Just send word to our friendly Otters through the following link or at 1-855-688-7269, and we'll be glad to help get you set up with a brand-new warranty replacement that is sure to stand the cosmetic test of time!
Best,
OtterBox Customer Support
Not a good case
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dropped my phone while sleeping, from the bed to the floor, it cracked all from the back. It’s not a case I would buy again or recommend at all, to expensive and didn’t protect my phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
My Phone Cracked!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible protector for your phone. I would expect better knowing the brand is "OtterBox". The back of my phone cracked into many lines.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .You're not wrong to expect the very best from the Otter brand, and we're very sorry to learn of the damage your iPhone 14 Pro sustained while under the watch of the Symmetry Series+ case. We genuinely put forth every possible effort—from design and materials to manufacturing and post production testing—to ensure our cases will provide the very best protection available to help limit the potential for such discouraging outcomes, but unfortunately, any given incident is still subject to a variety of unique dynamics that are at times beyond our control and prevent us from being able to remove all risks.
We regret that our warranty won't be able to help with any device repairs or replacement, though we would very much like to get you set up with a new case for a fresh start on that side of things. Please feel welcome to reach us at 1-855-688-7269, and we'll be glad to assist you further.
Warmly,
OtterBox Customer Service Team
Let down
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had case for 2 weeks and phone shattered when it was dropped from only 1 foot
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We're sorry to hear about your damaged device. Our cases are very protective, but some variables can't be predicted. We're happy to send a new OtterBox under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Give us a ring at 1-855-688-7269 with any questions or if you'd like a new case.
Terrible Case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter dropped her brand new phone and the back of it cracked!!! This phone cover is poor quality..
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Oh no! We're so sorry to hear about this. We know that can be a frustrating experience. Though our cases are tough, there are some variables that can't be accounted for. We're happy to send a new OtterBox under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a ring at 1-855-688-7269 with any questions or if you'd like a new case.
Kindly,
OtterBox Customer Support
Absolutely NO
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Back of my phone completely shattered with this case on from less than a 2 ft fall
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are so sorry to hear of the damage your iPhone sustained while under the watch of the Symmetry Clear Series+ case during what was a seemingly mild spill. Although distance is certainly one factor when it comes to whether or not things unfold in this way, the amount of force and angle upon impact are just a few of the others that can play a role. Every possible effort is genuinely made to ensure our products will offer the very best protection available to limit the potential for such discouraging outcomes, but unfortunately, any given incident is still subject to a variety of unique dynamics which are at times beyond our control, and we are unable to guarantee that all exposure to risk will be eliminated.
Our warranty won't be able to help with device repairs or replacement, though we'd very much like to help get you set up with a new OtterBox for a fresh start on that side of things. Please feel welcome to reach us at 1-855-688-7269, and we'll be glad to assist you further.
Kindly,
OtterBox Customer Support
