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Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.5 out of 5 stars with 1014 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Symmetry Series+ for MagSafe as offering excellent protection and a great fit for the Apple iPhone 14 Pro. Many appreciate the case's color options and design, along with the seamless functionality of MagSafe. While some users noted the case adds a bit of bulk, the positive feedback on protection and ease of use outweighs this concern for most.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,014 reviews
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After less than 2 years the Otterbox is falling apart. I purchased an Otterbox with the understanding that they are durable and last a long time. Unfortunately, that has not been my experience this time

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    solid as per usual

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    otterbox, cant go wrong with it. easy to place phone into

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iPhone 14 case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my case it help a lot keeping my phone protected

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its simple and supports magsafe. Its a great product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone case

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone case was average quality and holds up pretty nice.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so glad to hear you are enjoying the Sage Advice Symmetry Series + case. If we may assist with anything related to this case, please give our CS Team a call at 1-855-688-7269 and we are happy to help! OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Covee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection for phone is great with this brand of cover

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Does its job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case feels good and does what its supposed to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it's ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the edges change color, it is not a stain, it loses the color.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Magsafe

    Rated 5 out of 5 stars

    Magsafe works great on this case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get on the phone and the magsafe works great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Discolors quickly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive only had this for 2 weeks ans its already discolored.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear case, very sturdy and reasonably priced, fits phone perfect

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent case. Doesn’t protect ports very well. We bought for temporary use.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We're sorry to hear the open access to the iPhone charge port isn't quite to your liking with the Symmetry Series+ case. Our Defender Series XT case has those and will still allow for seamless interaction with Apple's MagSafe accessory ecosystem. You can take a closer look at that model right here at Best Buy, and give our friendly Otters a call at 1-855-688-7269 with any questions and we'll always be happy to talk shop!

      https://www.bestbuy.com/site/otterbox-defender-series-pro-xt-magsafe-hard-shell-for-apple-iphone-14-pro-black/6510981.p?skuId=6510981

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 1 out of 5 stars

    Broken quickly.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap plastic just like the mall kiosk. Did not even last 3 months. Turned an ugly yellow.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 1 out of 5 stars

    Otterbox Symmetry Case

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend as these cases do not last and in my option are not worth the price. This is the second case with the same issues

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Slippery for my liking

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is a nice color in that it’s all black but the plastic is very slick and can easily slip out your hand. I want something with a little sticky to help avoid it just sliding away.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Although we went with the smooth outer finish of the Symmetry Series+ case to help make for an easy grab from pockets, purses, and such, we were sorry to hear it's caused some potential mishaps in your experience.

      Our Defender Series Pro case has an outer synthetic rubber slipcover that provides significantly more grip, but the trade-off will be its more rugged and robust profile versus the streamlined nature of the model you've currently got. But definitely give it a look here at Best Buy, and feel free to give our friendly Otters a call at 1-855-688-7269 with any questions and we'll always be happy to chat!

      https://www.bestbuy.com/site/otterbox-defender-series-pro-hard-shell-for-apple-iphone-14-pro-black/6511005.p?skuId=6511005

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case. Shows off the beauty of the phone and also protects it. Dropped my iPhone 14 a couple of times and its still as it was when i first got it. Also magsafe comptabile which is great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Phone Broken with this case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my phone - back of phone shattered but case didn’t break. Do not buy this case.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us via chat with any questions or if you would like a new case. OtterBox

  • Rated 5 out of 5 stars

    Two thumbs up.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have overall confidence in Otterbox to keep my iPhone safe. I had one for my last iPhone and it protected it totally and with no damage. I highly recommend Otterbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone setup made easy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The help at Best Buy is great! I purchased a new phone and it took only 30 minutes from the time I walked in to having my new phone setup and working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent iPhone 14 Pro case. I have had this case for three months and it has protected my phone well. Like all clear cases it will yellow over time.

    I would recommend this to a friend