Customers enjoy the excellent protection and great fit offered by the Symmetry Series+ case. Many appreciate the case's quality, color options, and seamless MagSafe compatibility. Positive feedback also highlights the ease of use and good grip provided. While some find the price a bit high, concerns about bulk and yellowing appear to be less prevalent.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,383 reviews
Rated 3 out of 5 stars
Clear case
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does not stay clear loses its clarity and turns smokey
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello! We are so sorry to hear you are experiencing a discoloration issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Rated 1 out of 5 stars
Yellow city
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was real nice for a couple months and then it turned very yellow. Very unfortunate.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello, Steve! We are so sorry to hear about the trouble with your product. We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Pros mentioned:
Protection
Rated 5 out of 5 stars
Good
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful, It protects the phone very well and is resistant
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro Max - Euphoria
I would recommend this to a friend
Pros mentioned:
Color
Rated 1 out of 5 stars
Pretty on the back Ugly on the sides
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I loved this phone case and thought it was worth the $55 but within 2 weeks the sides of the case are discolored. And the case is starting to get chipped. It honestly looks very disgusting and I will be returning it.
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro Max - You Lilac It
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Although protection is our top priority, we totally get that you need your iPhone to stay looking sharp while covered for safekeeping, and a rapidly discolored and chipped case certainly isn't going to cut it.
We're sorry things went strangely sideways with your Symmetry Series+ case, and if you haven't already returned the item to Best Buy, we'll be glad to help get you set up with a brand-new warranty replacement that is sure to stand the aesthetic and structural test of time. Just give our friendly Otters a call at 1-855-688-7269 if we can be of further assistance, and we'll get right on the case!
Best, OtterBox Customer Support
Rated 1 out of 5 stars
Don’t buy
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My phone dropped about 2feet and shattered the back glass. I never had a case do that even the cheap cases. Very disappointed. Don’t buy.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us via chat with any questions or if you would like a new case.
Rated 5 out of 5 stars
Good choice
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I think I made a good choice. It has held up well and has been dropped multiple times with the screen protector being cracked, but the phone case being in tact.
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro Max - You Lilac It
I would recommend this to a friend
Rated 2 out of 5 stars
Bad value and poor quality
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
One of my magnets popped off after a few months and OtterBox is being a pain when it comes to warranty
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello Darren! We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Rated 2 out of 5 stars
Cool case, but no wireless charging.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The case feels and looks great, but doesn’t work with wireless charging. All of my Symmetry cases for previous iPhones have worked fine with wireless so this is very disappointing.
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro Max - Euphoria
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
We're certainly glad to hear you like the feel and look of the Symmetry Series+ case, but it's really odd that you've had such struggles with wireless charging since it is compatible with Qi technology. Not sure what charger you've used in the past, or which devices, but this specific case was engineered to compliment Apple's MagSafe technology and accessory ecosystem. That being so, you'll definitely get the best performance from a base that shares the same circular magnetic configuration.
Feel free to give our friendly Otters a call at 1-855-688-7269 if we can be of any further assistance and we'll always be happy to help!
Best, OtterBox Customer Service Team
Rated 1 out of 5 stars
Sides came off after less than a year
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had this case for less than a year and the sides/borders are already coming off. I haven’t even dropped my phone and there are no scratches on the case. Just the manufacturing was poor as it’s already coming apart. Very disappointed
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro Max - You Lilac It
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello, Talia! We are so sorry to hear that you have experienced an issue with the sides of your case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Rated 1 out of 5 stars
Otterbox is overpriced garbage
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pictures were taken after owning case for 10 days. Sides were same color as the back at purchase. I have cleaned it and kept in my pocket. Upset I spent the $45 which was even $10 off the reg price. Color started fading along the sides literally within the first 5 days. Done with Otterbox for good this time
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro Max - You Lilac It
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
We're very sorry to learn about your disappointing experience with the Symmetry Series+ case for your iPhone 14 Pro Max. We understand that you expect better out of your OtterBox. There are actually a few factors that can potentially cause something like this, but our Otter engineers work hard to keep such cosmetic complications at bay. The good news is we have our fantastic product warranty in place for when things go sideways. Please give our customer service team a call at 1-855-688-7269 and they'd be more than happy to look into your case replacement options with you.
Kindly, OtterBox Customer Support
Rated 2 out of 5 stars
Great case hard to clean
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Case turned brown after only a couple uses, not worth
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro Max - Lime All Yours
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi there! We're thrilled to hear the case has been working well for you so far despite those minor disappointments. There are actually a few factors that can potentially cause something like this, but our Otter engineers work hard to keep such cosmetic complications at bay. We do recommend the occasional case cleaning with warm water and mild soap to keep things looking sharp. If that doesn't do the trick though, please give our friendly Otters a buzz at 1-855-688-7269 and they'd be glad to look into your warranty replacement options with you.
Cheers, OtterBox Customer Support
Rated 5 out of 5 stars
Otter box
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very pretty case and heavy duty. Love the sparkles.
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro Max - Stardust
I would recommend this to a friend
Rated 1 out of 5 stars
Not happy
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the otter box but this is the first time I have had a color one change colors and look horrible and of course it happened a few days after I could not return it
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro Max - Lime All Yours
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Great to know you're otherwise loving the Symmetry Series+ case, but we were sorry to hear of the cosmetic complications that have rapidly taken hold. Not sure why a return wouldn't be possible in just a few days' time, but regardless, our friendly Otters will be glad to help get you set up with a brand-new warranty replacement that is sure to keep your iPhone looking sharp for the long haul!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this case and loved it, but 45 days later the sides are extremely discolored. Very disappointing for the cost. I expect better from OtterBox.
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro Max - You Lilac It
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
You're not wrong to expect the Symmetry Series+ case to be able to retain it's natural aesthetic charm for a whole lot longer than a mere 45 days on the job, and we're very sorry to hear yours has run into such discouraging cosmetic complications.
We'd love a chance to help spruce things back up with a brand-new warranty replacement that is sure to stand the test of time. Just ping our friendly, color-conscious Otters through the following link or at 1-855-688-7269 and we'll be glad to help get one in the works!
https://www.otterbox.com/en-us/warranty-begin
Happy Holiday Season, OtterBox Customer Support
Pros mentioned:
Fit, Protection
Rated 5 out of 5 stars
Hevy protect
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The OtterBox case is a top-tier option for protecting your phone. It offers excellent durability, with multiple layers that absorb shocks and drops, ensuring your device stays safe. The grip is comfortable, and it fits snugly, without being bulky. Plus, the design is sleek, and there’s a variety of styles to choose from. If you’re looking for reliable protection without compromising on quality, the OtterBox case is a great choice!
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro Max - Stardust
I would recommend this to a friend
Rated 1 out of 5 stars
TURNS YELLOW
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had this case LESS THAN A WEEK. And i just noticed it turned yellow after taking a selfie. It looks so nasty.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
You're not wrong to expect the Symmetry Series+ case to be able to keep your awesome new iPhone Pro Max looking sharp for a lot longer than a week, and we're so sorry to hear that things have gone aesthetically sideways in such a hurry!
If you haven't already sent that case packing for a trip back to Best Buy, feel free to give our handy Otters a call at 1-855-688-7269 and we'll be glad to help clear things up for the long haul with a brand-new warranty replacement, which we trust will stand the cosmetic test of time!
Best, OtterBox Customer Service Team
Pros mentioned:
Fit, Protection
Cons mentioned:
Bulk
Rated 5 out of 5 stars
Best case ever
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Otto Box phone case offers robust protection with its durable build and shock-absorbing features. The precise fit ensures easy access to buttons and ports. The sleek design doesn't compromise on style, making it a practical yet visually appealing choice. However, some users may find it slightly bulkier compared to slim alternatives. Overall, a reliable option for those prioritizing phone safety without sacrificing aesthetics.
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro Max - Stardust
I would recommend this to a friend
Rated 2 out of 5 stars
Back looks great! Sides discolor
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The color is nice on the back. But the sides turns dark and discolored after a month of use. Will not purchase again.
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro Max - Lime All Yours
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
You're not wrong to expect the Symmetry Series+ case to be able to fend off such cosmetic complications a lot longer than a mere month, and we're sorry that yours is struggling with such unsightly discoloration.
Fortunately, we've got a great warranty that will help get you set up with a brand-new replacement that is sure to keep your iPhone looking sharp for the long haul. Just ping our friendly, color-conscious Otters through the link below or at 1-855-688-7269, and we'll be glad to help get one in the works!
https://www.otterbox.com/en-us/warranty-begin
Cheers, OtterBox Customer Support
Pros mentioned:
Protection
Rated 5 out of 5 stars
Exactly what I was looking for!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I couldn't be happier with my OtterBox Symmetry Series+ for the iPhone 14 Pro Max! The sleek, clear design beautifully shows off my phone while providing incredible protection. It's slim, lightweight, and doesn’t add bulk, making it easy to handle. The MagSafe compatibility is flawless, allowing me to attach accessories seamlessly. I’ve dropped my phone a couple of times, but the case has held up without a scratch, keeping my phone safe and intact. Overall, it’s stylish, functional, and durable – exactly what I was looking for!
I would recommend this to a friend
Rated 5 out of 5 stars
Unparalleled Protection with Style
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently upgraded my iPhone case to the OtterBox Symmetry, and I must say, it has exceeded my expectations in every way. From its sleek design to its robust protection, this case has proven to be a remarkable investment for my precious device.
First and foremost, the aesthetics of the OtterBox Symmetry case are simply outstanding. The slim and stylish design complements the sleek profile of my iPhone seamlessly, adding a touch of sophistication without compromising on functionality. The clear back allows the beauty of the iPhone to shine through while providing a sturdy barrier against scratches and minor impacts.
One of the standout features of the Symmetry case is its exceptional build quality. OtterBox is renowned for its commitment to durability, and the Symmetry case lives up to that reputation. The one-piece design made from high-quality materials ensures a snug fit, providing reliable protection without adding unnecessary bulk. The case also maintains easy access to all buttons, ports, and features, making it a practical choice for everyday use.
What truly sets the OtterBox Symmetry apart is its drop protection capabilities. The case boasts impressive shock-absorbing technology, effectively safeguarding my iPhone against accidental drops and impacts. I've experienced a few minor mishaps, and the Symmetry case has proven its worth by preventing any damage to my device.
Additionally, the raised, beveled edges around the screen and camera provide an extra layer of defense, ensuring that delicate components are shielded from potential scratches. This attention to detail showcases OtterBox's commitment to comprehensive protection for your iPhone.
Installation and removal of the case are hassle-free, thanks to its user-friendly design. The Symmetry case snugly wraps around the iPhone, and the responsive buttons make operation seamless. Despite its robust build, the case is surprisingly lightweight, ensuring that it doesn't compromise the iPhone's portability.
In conclusion, the OtterBox Symmetry iPhone case offers a winning combination of style and protection. Its sleek design, durable construction, and advanced drop protection make it an excellent choice for anyone looking to safeguard their iPhone without sacrificing aesthetics. OtterBox continues to set the standard for premium phone cases, and the Symmetry case is a shining example of their commitment to quality. If you're in the market for a top-notch iPhone case, look no further – the OtterBox Symmetry is a solid investment that delivers on both style and substance.
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro Max - Bluetiful