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Customer reviews

Rating 3.8 out of 5 stars with 14 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

71%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-14 of 14 reviews
  • Rated 4 out of 5 stars

    Review IPhone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all good review is for the phone bought at ATT hoping you can help? I need a tutorial and your Geek Squad can’t help w Apple products ? Only sell them? one problem is WHATS APP did not transfer to the new phone..it was all erased the whole record on What’s App is gone Do you still have the iPhone 10 thatI turned in ?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Historically Great Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always gone for the OtterBox case due to their reliability and reputation. The Symmetry Series is my favorite because it is slim, one piece, and still very protective. This model seems like good quality and I may not have the issue of the side near buttons warping outwards like previous one on iPhone 13 Pro

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good quality phone case but too bulky

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality phone case but it was too bulky for me. I did like that it had a good drop rating.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! Thank you for your feedback! We are always looking to improve our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist! OtterBox

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case an otterbox I have has them forever worth every penny a quality is great a reliable does the job of protecting the phone .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used Otter Boxes for my iPhones. I think they give great protection against breakage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, take great pictures and good reception.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor design

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case feels nice and is not bulky. However, the case fits too tight around the phone, causing the screen protector to lift up. Would recommend if not using a screen protector, but if you are, I’d avoid.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this. OtterBox

  • Best Buy Employee

    Rated 5 out of 5 stars

    Otterbox for iphone 17 pro

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lighter case from the otterbox offerings but still keeps the device safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had Otterbox so when I upgraded my phone, I knew what to get and I'm satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    otter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have used otter box several times, A great phone protector

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit. Also works well with wireless charging

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Basic case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case basic for phone I think no good protection for a phone, I return this

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this. OtterBox

  • Rated 1 out of 5 stars

    NO WATER PROTECTION!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid too much for this considering it offers ZERO protection from water damage. Had a known this product wasn't waterproof I'd have never bought it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! The Symmetry Series is not a waterproof case, but you can find all case compatibilities/features located at the bottom of the product pages within the OtterBox website. OtterBox

  • Rated 1 out of 5 stars

    Garbage.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing was trash and had no support for a high dollar phone.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for sharing your feedback. I’m sorry to hear the product didn’t meet your expectations, especially for a high-value phone. Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Customer reviews from otterbox.com

    User rating, 3.6 out of 5 stars with 24 reviews on otterbox.com.

    See all otterbox.com reviews
    otterbox.com
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