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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 202 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the Symmetry Series Hard Shell case's protection and fit, with many praising how well it protects their iPhone 15 Pro Max and how perfectly it fits the phone. The case's grip and lightweight design also receive positive feedback, along with comments on its attractive colors and ease of use. While some find the case slightly bulky, most appreciate that it doesn't add excessive weight or size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 202 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Compatible, Slim Design, Phenomenal Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean, sleek design, was going for the Defender series, but after showing one of the Blue Shirts the OtterBox I had on my old phone, they pointed me in the right direction. Love these cases, and thank you to Best Buy's helpful employees. Since then, it has protected my phone perfectly from many more drops than I expected to have. Pairs great with a magnetic pop socket wallet.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Solid case but slippery depending on hands

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case fits perfectly and the color is great. Case is one piece and has the action button accounted for. The material is slippery however depending on the texture of your hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend this case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the case is great love the hard surface also love how slime the case is which is what I was looking for. Other things I like about the case is the lip protecting the cameras and how the case covers the phone all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I drop it no break

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work pretty good, not to big in the pocket. Sometimes I drop it and it no breaking.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    poor quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality... the charging circle for wireless charging doesn't work and keeps coming out of place.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation OtterBox

  • Pros mentioned:
    Grip, Weight

    Rated 5 out of 5 stars

    iPhone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!! Easy to hold and very sleek in design!! Very lightweight and scratch resistant as well. Will work well for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection, Weight

    Rated 5 out of 5 stars

    Good Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, good grip, good button feel, good price. Haven’t tested it by dropping, yet, but appears to have good protection

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    cute case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does a great job protecting my phone and i love the color but the edges it gets dirty easily

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    Very slim and solid case! Volume buttons…meh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this Symmetry case for my iPhone 15 Pro Max. Slim enough that is doesn’t add too much bulk, but still protective enough that I don’t worry about accidentally dropping it. My only gripe about this case is that the volume buttons are a bit harder to press…..they don’t feel as tactile as I would like them to be (like the power or action buttons) and they feel a bit mushy when changing the volume, or even taking a picture. Otherwise, this would be a 5 star case in my opinion!

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear that the buttons on this case are giving you a hard time! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Pros mentioned:
    Grip, Protection

    Rated 4 out of 5 stars

    Sturdy Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides good protection and a modertly comfortable grip. May bulk up the case and could be a deal breaker if you want a slim case.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    New Otterbox iPhone 15 pro max case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grateful my new iPhone 15 fits well with MagSafe design. Sturdy quip with very sharp classic design. It’s easy to carry.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Lean and tough

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim, and rugged! Keeps the look sleak and protects the heck out of it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    TUFF Stuff

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and reliable perfect for the phone. Offers great protective care.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Hesitant at first but great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to always use a commuter case but figured id try this one for more magsafe strength. Very happy with it. Less rubber to get stuck in my pockets, charging is easier without flap, way slimmer, feels about 90% as safe as commuter.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Hard case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you need to protect your phone, and can charge if you got that specific charger

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    MyPhonecase2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth feel and glossy finish makes it easy to grab your phone and scratch free with wireless charging features

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Otterboz best in the business

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter boxes are the best for any phone. I ran a phone over years ago with a horse trailer, 8 wheels and the screen protector was awful but the phone was without a scratch

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Good quality thin case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got tired of the bulky cases I’ve always used, picked this up and it is adequate. I have been clumsier with my phone lately but no breaks or damage so far.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip

    Rated 4 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case fits perfectly and feels good in your hand. The texture of the case makes it easy to grip so the phone doesn't slide out. It is not bulky so your can put the phone in your pocket.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Durable but a little uncomfortable to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good quality case, however, it got to be annoying because the charging port area was a little painful to rest on my hand for a long time while scrolling. It’s definitely durable and well made but maybe just a bit too firm for me

    I would recommend this to a friend
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