Customer Ratings & Reviews
- Model:
- 77-93079
- SKU:
- 6548593
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers value the Symmetry Series Hard Shell's excellent protection and snug fit, frequently praising its clarity and effective MagSafe compatibility. While some wish for more color options and a slimmer profile, many appreciate the case's grippy texture and reasonable price. A few users noted potential issues with button quality and case discoloration over time.
This summary was generated by AI based on customer reviews.
good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product, good quality, doing what expected.
I would recommend this to a friend- Cons mentioned:Case color
Rev
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's beautiful.I regret that it doesn't protect my iPhone from damage when I accidentally drop it which happened to my 14iPhoneProMax .The case cracked with the expensive Otter Box for MagSafe Hard Shell case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Kathy! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
iPhone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.100 % recommended lm super happy whit this product
I would recommend this to a friendBest case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the firming not to thick and feels good In hand
I would recommend this to a friendGood case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case overall. Camera area lip can be higher.
I would recommend this to a friendPoor Quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grabbed this while traveling. I usually use magsafe and it works for this, but when I needed to charge with an Apple USB-C cable, the case prevented the cable from pluggjng in all the way. Now I need to find a razor blade to trim the plastic. I’ve used cheap $5 online cases that fit better than this.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! Thank you for the feedback about our case! We are always looking to improve our cases with feedback like yours. If you are experiencing issues with your case, we have a great warranty, and we would be more than happy to get you a new product via warranty replacement.
New iPhone 15 pro max
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife Portia loves her phone and it’s of use to her.
I would recommend this to a friendSolid case but it has loose buttons
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is nice and it feels like it would do a good job protecting my phone. The only issue is that the buttons are loose and rattle when you touch them.It’s pretty distracting.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you are experiencing a rattling issue with the buttons on your case. This is not typical of the Symmetry Series case. We have a great warranty, and we would be more than happy to get you a new case via warranty replacement to alleviate that annoying issue. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Otterbox phone case
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is now December 2025 and it has turned yellow and cracked
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Case Button Issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The volume up button on my case does not work. I know i can go into the store and get it replaced but now this is a hastle.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Kevin! We are so sorry to hear that you are experiencing an issue with the volume button on your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this, as we have a great warranty!
Don’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst case i’ve bought from them! I have a Mag standing charger and it slips off. It does not hold it or charges my phone. I don’t have the same issues with my other case. Unless this on was defected but otherwise do not buy!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this.
Good magnetic idea
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over priced in my opinion but as the phone is newer one the price is always high.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Robert! We hop you enjoy the protective nature and great features of the Symmetry Series for MagSafe. Please reach out to our CS Team by phone or via chat should any questions or concerns arise, as we are happy to help!
Phone case, WOW!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had it for a week now. The only thing I don’t like is that it seems to collect lint from pockets. Nothing horrible. Looks nice on phone.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so glad you are enjoying your amazing Symmetry Series for Mag Safe case. Should we be able to assist with any questions or issues that arise regarding the case, please don't hesitate to reach out!
Otterbox phone case
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cute case very affordable cute style the floral style
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Kenya! We are so glad you are loving the floral style. Please feel free to reach out if any questions arise as you enjoy this case, as our Customer Service Team is always happy to help!
Iphone 15 case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice case, but the description said it was magnetic. It does not attach to my magnetic mount.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear that you are experiencing an issue with the MagSafe capabilities of your case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
- Cons mentioned:Case color
ALREADY!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already yellowing ,,,and have not had it three months yet!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear you have experienced a discoloration issue with your case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Don’t recomennd
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone broke withing seconds. Didn’t help any thing. Ended buying a cheaper better one somewhere else
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us via chat with any questions or if you would like a new case.
Turn Yellow
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a month of use it will start to turn yellow. Otterbox will replace for shipping charge but still turn yellow shortly after.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Buyer Beware
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for a case that will prevent the phone from cracking don't buy this. I have been faithful to the OtterBox brand but both of my phones have cracked on the back side while in the case falling from no more than 3 feet from the ground
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
- Cons mentioned:Case color
Yellowed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yellowed in a little over a month, had to return because it looked bad.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear you experienced a discoloration issue with your case. While it sounds like you remedied this issue via return to the retailer, please know for future reference that we have a great warranty and a fabulous Customer Service Team who is happy to assist!