Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Last Minute Deal
Your price for this item is $29.99
The comparable value price is $59.99

Customer reviews

Rating 4.5 out of 5 stars with 430 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the Symmetry Series Hard Shell's excellent protection and snug fit, frequently praising its clarity and effective MagSafe compatibility. While some wish for more color options and a slimmer profile, many appreciate the case's grippy texture and reasonable price. A few users noted potential issues with button quality and case discoloration over time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 430 reviews
  • Rated 1 out of 5 stars

    Not happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fall purchased Maytag dryer broke after a few werj Replacement a week ago was broken- made noise immediately upon bring turned in - ask delivery man Went to Best Buy 30 minutes later and Manager said he'll get us another one. One week later (Dec 28) not a word. After several washes the rotating drum noise seems to have gone away...but that gives us little comfort. We are not gapoy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor merchandise

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective merchandise!!!!! The edge of the glass broke at a corner where it was attached to the surrounding rubber. Obviously some kind of a stress crack probably caused by an imperfect edge on the glass.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Gordon! We are so sorry to hear you experienced a crack with the screen protector. Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Rated 1 out of 5 stars

    Yellowed within a month

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a case. The magsafe magnets aren't all that strong and the clear case yellowed within a month of having it. For how much I paid for the case I'm a little upset I didn't get something else

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear you experienced a discoloration issue with your case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 1 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought this would be a good case but my brand new phone kept over heating in it. I purchased another case by different brand and have had no issues.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We apologize for any issues experienced with your case. The case itself will not cause overheating issues with a device. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with any further troubleshooting or questions that may arise. OtterBox

  • Rated 1 out of 5 stars

    bad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    button space is horrible. i wouldn't buy this ever

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, George! We are so sorry to hear you are experiencing an issue with the button areas of your Symmetry Series for MagSafe. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation! OtterBox

  • Rated 1 out of 5 stars

    Poor Quality

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad quality stained yellow in a couple days fell scree cracked!!!!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case. OtterBox

  • Rated 1 out of 5 stars

    Not worth it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is a very thin case. It doesn’t seem like it would protect the phone.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! The Symmetry Series is an amazing choice because it is both sleek and protective of your device! If our Customer Service Team may assist with any questions that arise, please always feel free to contact us at 1-855-688-7269 and we are happy to help. OtterBox

  • Rated 1 out of 5 stars

    Phone cover

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drop once on ground an it broke, not a good ideal to buy

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear that your case broke following a device drop. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Case otter box protection to the max

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cause has fallen 3-4 times and is intact. Protects amazing, no cracks and best of all, I don’t have to pay for a new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Clarity, Protection

    Rated 5 out of 5 stars

    I recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well I have dropped my new phone many times and there are no cracks or scratches I am glad that otterbox made a clear case so that they look good i used to not get otter boxes because they look bad

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Otterbox does it again!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit, great protection! Otterbox, I don't need to say anything else!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone protector box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone protector box protect the phone very well

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Extraordinaire Cover

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a gardener and flower lover, so this cover was an obvious choice. My friends love it too, I think they’re jealous.

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe

    Rated 4 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice but the sides yellow and doesn’t give much protection but very cute, and has a MagSafe

    I would recommend this to a friend
  • Cons mentioned:
    Case color

    Rated 4 out of 5 stars

    Nice & Simple

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and sturdy but a little plain. Would love more vibrant colors.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Simple but cute

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for my daughters new IPhone. Cute little sparkles in case

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    My new case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The exact case I was looking for!!! Perfect for my new apple 15 Pro. Recomend it!

    I would recommend this to a friend
  • Cons mentioned:
    Yellowing

    Rated 4 out of 5 stars

    Yellowed in 2 weeks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine yellowed after 2 weeks… not sure if otterbox will replace it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and slim design…………………………..Amazing!

    I would recommend this to a friend
  • Cons mentioned:
    Case color

    Rated 2 out of 5 stars

    Trash for sale!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it was brand new, it was great! I loved it, glittering all over. But, now it’s been a few weeks and the sides are changing color. I washed it, did everything I could but still yellow. I tried to return it to the place that accepted money for it but they said contact Otter Boxed…Okay, so they replaced it with the exact same thing. So, in a few more weeks it’ll be yellow again. Then what? This is an awful process! I paid a good price for it and it’s trash.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! Thank you for the feedback on our case! We work diligently to improve our products through your feedback. If you are having issues with your product, please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox